Compare BotPenguin vs ChurnZero

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About BotPenguin

You can’t cater your customers 24×7 but BotPenguin can!

Generating leads, answering queries, Booking appointments. BotPenguin, a chatbot for websites, is there to take your business to new heights.

BotPenguin is an AI-powered chatbot platform that enables you to quickly and easily build incredible chatbots to communicate and engage your customers on the website, Facebook messenger and other platforms.

Chatbot development: You are losing 40% of customers by not implementing a chatbot for your website.

What we offer

Pick one that suits you!

  • Lead Generation Bot
    Don’t let anyone leave your website without leaving their details for your sales team.

  • Answer Bot
    Let your bot handle the frequently asked questions.

  • Assistant Bot
    Customer service chatbot for website that schedules meetings for you and sends you reminders and notifications.

  • Order Booking Bot
    Let BotPenguin handle your sales counter.

Key Features

  • Natural Language Processing
  • Zero Development Time
  • Zero Setup Cost
  • Conversational UI
  • Deep Analytics
  • Easy to Integrate

Why Your Business needs a chatbot

  • 24×7 Availability
    BotPenguin doesn’t sleep, its there at your service 24×7.

  • No Human Errors
    BotPenguin does not make mistakes while recording data.

  • Zero Waiting Time
    Don’t let your customers change their mind, take their info/order then and there.

  • Higher Conversion Rate
    According to our existing clients, their conversion rate increased 300%-500% by implementing a chatbot.

  • Automation
    BotPenguin gets leads transferred to your CRM.

  • Integrations
    Quick and easy integrations with chatbot services to enable productive dialogues.

About ChurnZero

ChurnZero is a real-time Customer Success Platform that helps subscription businesses fight customer churn. Its software solutions allow businesses to understand how their customers use their product to increase product adoption, assess their health and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints.

ChurnZero Features:

  • Data: Understand how your customers are using your products and services in real-time.
  • Health Scores: Assess a customer's likelihood to renew with customer health ratings and scores.
  • Automation: Automate tasks and communications based on customers' engagement metrics.
  • Alerts: Proactively stay on top of changes to an account or contact with real-time notifications.
  • Segmentation: Segment your customers based on attributes or behaviors to prioritize efforts.
  • Engagement: Connect with your customers with in-app announcements as they are engaged.
  • Net Promoter Score: Gauge customers loyalty with built-in NPS surveying and reporting.
  • Customer Journeys: Map your customer's journey (on-boarding, product adoption, etc.) and track your accounts' progress to success with completion.
  • Analytics: Access in-depth insights about your accounts and their product usage, as well as engagement with accounts.

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

FAQs

    What is this service generally used for?
  • Answer queries, Generate leads, Book appointments, BotPenguin, a chatbot for website is there to take your business to new heights.

  • Who are the main user groups of this service?
  • Answer queries, Generate leads, Book appointments, BotPenguin, a chatbot for website is there to take your business to new heights.

FAQs

    What is this service generally used for?
  • ChurnZero is used to fight customer churn.

  • Who are the main user groups of this service?
  • The main user groups of ChurnZero are Customer Success and Account Management teams at SaaS subscription businesses.

  • Does this service offer multi-user capability (e.g. teams)?
  • ChurnZero offers multi-user capabilities.

  • Does this service offer guides, tutorials and or customer support?
  • ChurnZero offers full on-boarding, training, product documentation, tutorials, a dedicated Customer Success Manager, and Customer Support.

Vendor Information

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Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses BotPenguin
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses ChurnZero
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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