Compare Bot Libre vs WhosOn vs Engati

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Software Description

Bot Libre's goal is to foster an open, safe community of artificial intelligent chat bots and their developers.

Bot Libre allows you to create your own artificial intelligent chat bot, train them, and share them with others. You are free to use this website, and create your own bots for personal, commercial, or educational usages.

Functions include:
Connect your bot to email, SMS, Twitter, Facebook, Skype, Telegram, Kik, WeChat, live chat, and chat rooms.
Give your bot its own avatar, using video, images and sound.
Train your bot through interacting with it, or using chat logs, or importing AIML.
Program your bot using standard AIML, or Self.
Import data from the web into your bot's memory, such as words from Wiktionary, or information from WikiData.
Create a bot as a virtual agent to act as your own website avatar.
Provide customer service or technical support for your products or services.
Create a bot to give advice.
Create a bot to act as a stand-in for yourself.

Software Description

WhosOn is an integrated, cloud-based or on-premise customer support and customer chat software. Its main purpose is to offer excellent online service, driving new leads generation and conversion rates boost.

WhosOn enables its users to monitor website visitors, send them quick messages, and offer online service. Chat app makes it possible to engage customers, while inbuilt help desk provides online support. Analytics and reporting tools provide insight into web viewers composition.

The platform provides highly-detailed visitor tracking, so users are able to see who is on the website, and who can be invited to chat.The service offers translation into 40 languages and is being used in 98 countries.

Software Description

Engati an all-in-one platform for chatbots which covers all aspects of creating, deploying, maintaining bots.

We have a robust FAQ engine which provides relevant responses to user's queries backed by our proprietary NLP algorithms.

Our focus is solving actual functional use-cases via chatbots and help businesses to deploy these solutions with the least effort and investment. Also, on top of that help them to monitor the effectiveness of the bots they build with relevant and real-time metrics.

Customer service and support is a major area we are focusing to provide easy plug-and-play functionality around this.

We are available on eight major messaging platforms such as FB Messenger, Telegram, Kik, Skype, Viber and Slack.

Engati supports intelligent paths, train, copy, analytics and private labelling.
Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot.

What are you waiting for? Lets Engati!

Features

  • Analytics
  • External Integrations
  • Marketing Automation
  • Data Export
  • Data Import
  • Chat
  • Multi-User
  • Email Integration
  • API

Features

  • Dashboard
  • Notifications
  • Lead Management
  • Contact Management
  • Google Apps Integration
  • Email Integration
  • Data Export
  • Data Import
  • Scheduling
  • API
  • Multi-User
  • Customer Management
  • External Integrations
  • Click-to-Dial
  • Chat

Features

  • File Sharing
  • File Transfer
  • Notifications
  • Google Apps Integration
  • Scheduling
  • Customer Management
  • Calendar Management
  • Data Import
  • Data Visualization
  • Chat
  • Dashboard
  • External Integrations
  • Multi-User
  • Marketing Automation
  • API
  • Email Integration
  • Data Export

Summary

    No key features associated with this application.

Summary

  • Ticketing

  • Live chat

  • Analytics

  • Microsoft Dynamics Integration

  • Salesforce Integration

  • Click to Call Back

  • Co-browse

  • Canned Responses

  • Push a Page

  • Skills Based Routing

Summary

  • The best free chatbot platform to build your bot.

  • Chatbot that is built once on the platform and published across 8 major platforms.

  • AI-driven technology to engage with your customers.

WhosOn Cloud

$33.00
1 user(s) / month
Included in plan:
  • Visitor profile
  • Co-browsing
  • Real time visitor monitoring
  • Geo-IP visitor location
  • Prospect detection
  • Offline form
  • Offline messages
  • Transfer chats
  • Pre-chat / Post-chat survey
  • Chat rating
  • File sharing
  • Form field capture
  • Advanced chat routing
  • Operator work scheduling
  • Canned responses
  • Supervisor chat monitoring
  • Supervisor overview
  • Advanced invites
  • Chat wrap up
  • Agent departments
  • Auto response / filter bad words / masking rules
  • Visitor banning
  • Advanced security

WhosOn on-prem

$46.00
1 user(s) / month
Included in plan:
  • PCI / HIPAA compliance assitance
  • Managed Solution

Professional

$19.00
unlimited user(s) / month
Included in plan:
  • No. of interactions- Upto 10,000 per month
  • No. of bots- Upto 5
  • FAQ
  • NLP Engine/ FAQ Training
  • Conversation Flow
  • White Label
  • Copy a bot
  • Human Takeover
  • Auto Pop-up
  • JSON API Integration
  • Analytics Data Retention- 3 months

Business

$50.00
unlimited user(s) / month
Included in plan:
  • No. of interactions- Upto 30,000 per month
  • Upto 20
  • FAQ
  • NLP Engine/ FAQ Training
  • Conversation Flow
  • White Label
  • Copy a bot
  • Human Takeover
  • Auto Pop-up
  • JSON API Integration
  • Livechat
  • Voice-to-text support
  • Mobile SDKs
  • Analytics Data Retention
  • Salesforce Platform Integration

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • You can create a workspace for a team and share content with teammates.

  • What are some applications this service is commonly used in tandem with?
  • Telegram, Slack, Kik, Skype, WeChat, Alexa, Google Assistant/Home, email, Twilio/SMS, Android, iOS, Unity, Microsoft Bot Platform, IBM Watson, Google Dialog Flow, Microsoft Speech, ResponsiveVoice, QQ Speech, Google Calendar, Wolframe Alpha

  • Does this service offer guides, tutorials and or customer support?
  • Detailed documentation, how to articles, videos, and online and offline custom support is provided.

  • Does this service offer an API?
  • A complete XML and JSON REST API is provided, as well as mobile SDKs for Android, iOS, and Unity.

  • Does this service integrate with any other apps?
  • Bot Libre provides integrations with most social media platforms, and provides scripts and integration for many services. Integrated support is provided for Twitter, Facebook, Telegram, Slack, Kik, Skype, WeChat, Alexa, Google Assistant/Home, email, Twilio/SMS, Android, iOS, Unity, Microsoft Bot Platform, IBM Watson, Google Dialog Flow, Microsoft Speech, ResponsiveVoice, QQ Speech, Google Calendar, Wolframe Alpha, and others.

  • What platforms does this service support?
  • Web, mobile (native ios, android), desktop, social media.

  • What is this service generally used for?
  • Automated chat (chatbots) - add chatbot to engage users on web, mobile, and social media.

  • Who are the main user groups of this service?
  • Anyone with a website, mobile app, or social media
    e-commerce, education, health, blogs, entertainment.

FAQs

    What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM software.

  • What platforms does this service support?
  • WhosOn offers both cloud-based and on-premise deployment options. Available for Windows and MacOS.

  • Does this service offer an API?
  • Yes, it offers API.

  • Who are the main user groups of this service?
  • Users of WhosOn are SMEs and large enterprises.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials, Help Files.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is multi-user capability offered.

  • What is this service generally used for?
  • This service is used for customer web chat.

  • Does this service integrate with any other apps?
  • Integrations: SugarCRM, Microsoft Dynamics CRM, Salesforce Sales Cloud, Microsoft Office, Google Suite, Skype, Slack, Facebook, LinkedIn, Twilio, Twitter.

FAQs

    Does this service offer an API?
  • No

  • Who are the main user groups of this service?
  • Engati is a cross-domain, cross-audience platform that lets you build and deploy to a wide range of customers.

  • Does this service integrate with any other apps?
  • Dialogflow for Small Talk

  • What is this service generally used for?
  • Customer support and marketing

  • What are some applications this service is commonly used in tandem with?
  • CRM, HRMS, LMS, other plugins, Google Calendar, Google Maps

  • What platforms does this service support?
  • Website, Facebook Messenger, Line, Slack, Telegram, Kik, Viber, WeChat, Skype, Skype for Business

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

Publisher

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Likes:
Followers:
462

Publisher

Founded:
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Based in:
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Likes:
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Publisher

Founded:
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Based in:
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Employees:
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Followers:

Other

Who uses Bot Libre
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, French, English, Spanish, Portuguese, German, Japanese, Chinese
Regional Restrictions:
No restrictions.

Other

Who uses WhosOn
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
Languages:
English, Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Irish, Japanese, Italian, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
Regional Restrictions:
WhosOn is available in over 60 languages.

Other

Who uses Engati
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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