Compare Bopup Communication vs Circuit vs LivePerson

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Crozscore:

65%
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32%
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Crozscore:

75%
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32%
interest rising

Crozscore:

77%
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51%
50%
interest rising
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Software Description:

Bopup Communication Server is an instant messaging server for private IM, internal chat and secure collaboration over corporate and business networks. It provides Active Directory support and integration, message and file archiving, offline messaging and document distribution with a strong encryption of transmitted data. The server offers various authentication modes to accept user connections, manages user groups from a single place, supports and handles easy and very effective distribution of documents and important events from the IM server to employees and users.

Since the communication server is designed for business and enterprise-level environments it is intended to install and organize a private and internal chat system and real-time communication platform for companies with no outside access too. Bopup Communication Server is easy and fast to set up which takes about few minutes to get completed. It comes with embedded SQL server to host its database or can be installed using an existing MS SQL Server software.

The communication server includes a built-in functionality to upgrade IM client software with uploading new versions of the messengers on the server. End-user messaging applications can be also distributed and deployed with pre-installed settings and options that reduce the overall time of software setup. And the IM client branding feature lets upload company's image, logotype on the communication server and show it in the messenger's interface. It is highly important for companies and organizations that want to get their messaging software in a unique corporate style. In addition to Windows/Android IM clients, the server also supports custom instant messengers and applications that are built using IM Client SDK (Software Development Kit) which provides components, libraries, and programmer documentation.

Bopup Communication Server is offered for FREE to companies and offices that are interested in a small amount of the IM client licenses.

Software Description:

Why business collaboration is better with Circuit:

One tool with one view:

  • Circuit is one app. One virtual meeting space with all the capabilities you need to communicate with your teams.

Social collaboration:

  • Create online communities and promote cooperation, interaction, opinion, and idea sharing.

Natural user experience:

  • Use voice, video, or chat. Circuit’s simplicity lets you collaborate as naturally when you’re apart as when you’re together.

Powerful and contextual search:

  • With Circuit, all content is easy to find. Search and filter by search terms and people and find what you need within seconds.

Content storage and history:

  • Stay organized with instantaneous access to files and information shared over time. Everything stays within its context. Keep all your relevant content together.

Use any device:

  • Enjoy the same experience from any device. Access your conversations, communities, and documents —from Chrome, Firefox, Internet Explorer, iPhone, iPad or Android.

Software Description:

Our 18,000 customers of all sizes, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, and create a convenient, deeply personal relationship a conversational relationship their consumers.

Features:

  • Batch Permissions & Access
  • Scheduling
  • Task Scheduling/Tracking
  • Chat
  • Project Management
  • Multi-User
  • Notifications
  • File Sharing
  • File Transfer
  • Contact Sharing
  • Contact Management
  • API

Features:

  • External Integrations
  • Google Apps Integration
  • Multi-User

Features:

  • Data Visualization
  • Audience Targeting
  • A/B Testing
  • Multi-App
  • Multi-Site
  • Data Export
  • External Integrations
  • Document Comparison
  • History/Version Control
  • Multi-User
  • Lead Management
  • Marketing Automation
  • Dashboard
  • Customer Management
  • Google Apps Integration
  • Notifications
  • File Sharing
  • File Transfer
  • API
  • Analytics
  • Chat

Summary:

    No key features associated with this application.

Summary:

  • Circuit brings everything you need to collaborate efficiently into one app

  • Circuit provides enterprise-grade scalability and security

  • Circuit‘s user interface is highly intuitive and consistent across platforms

  • Circuit is designed as a collaboration platform and a Service (CPaaS) with a range of open APIs

  • Circuit provides integration options with on-premise or cloud-based telephone systems

  • Circuit is available for iOS, Android, Chrome, Firefox, IE, and as a desktop app for Mac and Windows

Summary:

  • Customer Service: LivePerson turns customer requests for service into cost-effective relationship-building opportunities.

  • Marketing: Through its advanced segmentation capabilities, this service enables online marketers to deliver the kind of rich, engaging customer experiences that drive results.

  • KnowledgeBase: Provides website visitors with the answers they seek while saving their time and your money.

  • Sales / eCommerce: Their e-commerce manager brings more engagement options, with voice-of-the customer insights based on aggregate engagement results.

Offer for small-size companies

Free
Included in plan:
  • 20 concurrent users or less

Freemium

Free
Included in plan:
  • 100 users
  • 3 concurrent participants per session
  • Unlimited messages

Team

$3.95
1 user(s) / month
Included in plan:
  • Unlimited users
  • 6 users per conference call
  • 5 GB storage
  • SLA support

Professional

$6.95
1 user(s) / month
Included in plan:
  • Everything in Team
  • Unlimited users
  • 10 GB storage
  • SLA and help desk support
  • Moderated conversations
  • Session recording
  • Telephony connector

Enterprise

$14.95
1 user(s) / month
Included in plan:
  • Everything in Professional
  • Unlimited users
  • 20 GB storage
  • SLA and help desk support

Trial

Free
Included in plan:
  • Professional team license
  • Three months duration

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Online documentation is available at http://www.bopup.com/onlinehelp/server/getting_started/overview.html Here is also a live demo IM server running on http://www.bopup.me that can be used for end-user client messengers in order to see how instant messaging works without installing and configuration a stand-alone instance of Bopup Communication Server.

  • What platforms does this service support?
  • Bopup Communication Server works on Windows PC platform but end-users can use messenger applications on Windows desktop, Android and even on MacOS platform (using Wine environment).

  • Who are the main user groups of this service?
  • IM services provided by Bopup Communication Server are designed for a wide range of businesses. It could be important for healthcare and medical organizations because the software is HIPAA compliant.

  • What are some applications this service is commonly used in tandem with?
  • Bopup Communication Server required a SQL Server to host all data and store message and file transfer log for arhiving and review purposes. SQL Server can be installed smoothly within an initial installation of the messaging server as a part of a whole application. We offer packages with built-in Microsoft SQL Server 2005 Express and SQL Server 2008 R2 Express. If a customer already running a SQL Server then that database server can be choosen during setup instead of built-in ones.

  • Does this service offer an API?
  • The IM server supports Bopup IM Client SDK that is available for C/C++, C#, Visual Basic and VBA development platforms. The SDK allows to use API and build a stand-alone software applications, or integrate secure chat functions in existing apps that will be able to connect and use IM services over communication server.

FAQs:

    Does this service integrate with any other apps?
  • Yes, Circuit provides standard integrations with Box, Google Drive, Syncplicity, Exchange/Outlook, telephony, Jabra, and Plantronics. Developers can create their own integration with Circuit‘s REST API.

  • Does this service offer an API?
  • Yes, Circuit offers a broad range of APIs and SDKs, including:

    JavaSript SDK for messaging, webRTC, including screen share and much more
    node.js SDK for bots or server-side web applications, no webRTC support
    REST API for bots and server-side web applications
    Polymer for enhancing existing web applications with simple-to-use web components

  • What platforms does this service support?
  • Circuit supports iOS, Android, Chrome, Firefox and Internet Explorer/Edge. Circuit is also available as a desktop app for Mac and Windows and provides a plugin to schedule meetings in Microsoft Outlook.

  • What are some applications this service is commonly used in tandem with?
  • Circuit covers all collaboration use cases, including voice, video, screen sharing, files, and communities. The app is commonly used together with productivity apps like email and calendars.

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Who are the main user groups of this service?
  • SMBs and enterprises that are collaborative, agile and mobile.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, users can create 1:1 and group conversations, as well as open communities.

  • What is this service generally used for?
  • Team-based internal and external collaboration.

FAQs:

    Who are the main user groups of this service?
  • LivePerson provides chat and messaging service to businesses of all sizes.

  • Does this service offer guides, tutorials and or customer support?
  • LivePerson provides: Knowledge Base, Online Support, Phone Support, Video Tutorials and account based management and professional services.

  • Does this service offer an API?
  • Yes we are an open platform and provide an API.

  • What is this service generally used for?
  • It is generally used for intelligent online customer engagement. By using LiveEngage - LivePerson's cloud based platform - brands have seen improvement in customer care including lower costs and higher CSAT scores as well as an increase in sales.

  • What platforms does this service support?
  • Web-based service. Mobile version is available for Android and iOS.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
29

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.47k

Publisher:

Founded:
1995
Based in:
New York
Employees:
1001-5000
Likes:
Followers:

Other:

Who uses Bopup Communication
  • Personal
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • Android
Languages:
Russian, English
Regional Restrictions:
No restrictions.

Other:

Who uses Circuit
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Russian, Spanish, Chinese, English, French, German
Regional Restrictions:
No restrictions.

Other:

Who uses LivePerson
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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