Compare Bookeo vs OptimoRoute vs Versature

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Crozscore:

85%
what is this?
78%
44%
interest falling

Crozscore:

74%
what is this?
33%
interest falling

Crozscore:

77%
what is this?
100%
30%
no significant changes
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Software Description:

Bookeo is an online scheduling software & reservation system
for service providers, schools and tour companies.
Bookeo offers 3 products:

  • Bookeo Appointments an online appointment booking and scheduling system for consultants and service providers such as lawyers, psychologists, babysitters, beauty therapists.

  • Bookeo Classes and Courses: an online class booking and scheduling system for teachers and schools: language schools, cooking classes, art courses, rock-climbing gym etc.

  • Bookeo Tours and Activities: an online tour booking and reservation system for guided tour companies, escape rooms and providers of activities.

Software Description:

OptimoRoute is a web based route planning and scheduling software for delivery and mobile workforces. It's scaleable to a wide array of business from small mom and pop stores, to billion dollar enterprises across the globe.

The software will suggest which driver or technician should serve which orders and in which sequence of road networks, based on all the constraints you set. By planning the smartest stop sequence, it minimizes driving distance and time based costs.

A few of the features that help create the most accurate and optimal routes and schedules include:

  • Adherence to customer time windows and driver/technician working hours and overtime
  • Appropriately assign orders/jobs requiring a specific skill to drivers/technicians with that skill
  • Consider vehicle capacities when planning routes
  • Balance workload by hours per driver or number of orders per driver
  • Import orders from Excel, or CSV files, copy and paste bulk addresses, or manually add one by one
  • Create service areas to automatically assign orders to specific drivers/technicians based on geographic location.
  • Export routes either directly to drivers/technicians, to navigation devices such as TomTom, or as an Excel spreadsheet for printing
  • Automate processes by integrating OptimoRoute's web service API

Software Description:

Versature is a provider of SaaS-based unified communications solutions for Canadian businesses. With an exclusive focus on cloud-based VoIP services and call analytics, Versature delivers the highest quality phone systems, an intuitive feature set, superior enterprise integrations and in-depth call analytics to help businesses reach high-performance goals.

Versature is a customer-centric organization dedicated to providing the best solutions to Canadian customers. The most common phrase we hear from our customer base is “Versature, it just works.”

Doing business with Versature is easy and our customers can count on getting the highest level of support from ordering to onboarding and customer support.

Features
All Versature plans and packages come packed with tons of valuable standard and not-so-standard business phone features.

Business and Operational Features

  • Local Area Codes
  • Advanced Auto Attendant/Digital Receptionist
  • Toll-Free
  • Call Queues
  • Ring Groups
  • Custom On-Hold Music or Messaging
  • Voicemail, Voicemail-to-Email, Voicemail Transcription
  • Real-Time Analytics and Dashboards
  • Real-Time Analytics and Dashboards
  • Geo-Redundant Data Centres
  • Disaster Recovery
  • Integrations with Leading SaaS Technology
  • Mobile App

Call Control Features

  • Call Forwarding
  • Call Hold
  • 3-Way Call Conferencing
  • Call Park and Retrieve
  • Find Me, Follow Me
  • Simultaneous Ring
  • Call Transfer
  • Do Not Disturb
  • Call Pull
  • Call Return

Administration Features

  • Sonar, Self Service Portal
  • Transparent Invoices
  • Detailed Call History Short and Long-Term Call Recording*

System Integrations

  • Salesforce: record call details and activity notes into leads, tickets, and contacts at the click of a button + inbound call functionality and record matching
  • Slack: effectively monitor incoming calls to specific extensions, phone numbers, or call queues and collaborate
  • Klipfolio: Gain deeper business insights by mashing up call data with data from CRMs, web analytics, project management tools and more.
  • Google Chrome: click to dial any embedded phonenumber from any webpage accessed through your Google Chrome web browser plus get unique social caller ID details on inbound calls through screen pops
  • Office 365 - With a single click, make a phone call from any number found in an email message, contact, calendar invite, document, or spreadsheet (viewed from your Google Chrome browser).
  • Social Caller ID - Know more about who is calling with social business intelligence from Google, Twitter, and Facebook for all calls coming into the Versature network.
  • blueButler - Insurance brokers can keep detailed call recordings and an audit trail with Versature's blueButler integration.
  • Google Sheets - Analyze detailed call data your way to view call performance and align or mashup with operational system data.

Insights

Versature Insights is a suite of tools that enables organizations to gain unique perspectives and uncover business trends based on data generated from phone-based communications. Companies can leverage their Versature call data to create a culture of high-achievement by gamifying individual and team performance, communicate service levels transparently to improve relationships, build brand loyalty, and remain compliant with industry standards and legislative requirements.

Customer Success

From the initial phone call, businesses are rest assured that they are partnering with a company who has a vested interest in their success. Versature customers enjoy a seamless onboarding process and appreciate the continual support and learning from Versature’s Technical Support and Customer Success Teams.

The Versature TRUST Initiative

Launched in 2013, the Versature TRUST initiative provides public insight into live and historical system status updates regarding the Versature network. In an effort to maintain strong, trusted, and transparent customer and partner relations Versature has taken it upon themselves to offer proactive and up-to-the-minute notifications on service levels affecting their user base. Customers can subscribe to updates to receive live system status updates delivered straight to their inbox in order to monitor Versature service levels that may affect their organization.

Features:

  • Stripe
  • PayPal
  • Contact Management
  • Data Import
  • Data Export
  • Google Apps Integration
  • Marketing Automation
  • Notifications
  • Multi-User
  • Calendar Management
  • Scheduling
  • External Integrations
  • Customer Management
  • Dashboard
  • Batch Permissions & Access
  • API

Features:

  • Inventory Tracking
  • Data Import
  • API
  • Data Export
  • Scheduling
  • Multi-User

Features:

  • Softphone
  • Call Disposition
  • Call Tracking
  • Data Visualization
  • Notifications
  • Email Integration
  • Contact Management
  • External Integrations
  • Multi-User
  • API

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Starter

$19.00
1 user(s) / month
Included in plan:
  • Unlimited number of routes planned
  • Route history
  • Free routes
  • Free upgrades
  • Unlimited number of drivers
  • Up to 250 orders per route plan

Business

$29.00
1 user(s) / month
Included in plan:
  • Unlimited number of routes planned
  • Route history
  • Free routes
  • Free upgrades
  • Unlimited number of drivers
  • Web service API
  • Up to 500 orders per route plan

Enterprise

$39.00
1 user(s) / month
Included in plan:
  • Unlimited number of routes planned
  • Route history
  • Free routes
  • Free upgrades
  • Unlimited number of drivers
  • Web service API
  • Up to 750 orders per route plan

Essentials

$29.99
1 user(s) / month
Included in plan:
  • Free Phones
  • Free Local Calling
  • 2500 Toll-Free Minutes

Professional

$34.99
1 user(s) / month
Included in plan:
  • Free Phones
  • Unlimited Canada & U.S. Calling
  • Conference Bridge
  • 5,000 Toll-Free Minutes

Enterprise

$44.99
1 user(s) / month
Included in plan:
  • Free Phones
  • Unlimited Canada & U.S. Calling
  • Conference Bridge + 1000 Minutes

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Xero
    Mailchimp
    Google Calendar
    Ical

  • What is this service generally used for?
  • Scheduling and reservations

  • Does this service offer guides, tutorials and or customer support?
  • We have a help portal available 24/7 with over 400 tutorials on our homepage

  • What platforms does this service support?
  • All major desktop and mobile web browsers

  • Does this service integrate with any other apps?
  • Bookeo integrates with:
    Payment Gateways
    Website Builders
    E-commerce Solutions
    Online Calendars
    Deal of the day websites
    Accounting systems
    Social media

  • Does this service offer an API?
  • Yes. The API use is included in all our plans.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
  • service providers and consultants (for example, therapists, photographers, kids parties, car washing and more)
    schools and teachers (language and cooking schools, art courses, yoga and more)
    guided tour companies and outdoor activity providers (escape rooms, guided tours, charters and more)

FAQs:

    Who are the main user groups of this service?
  • Different types of companies as well as individuals having deliveries, pickups or service tasks need this kind of service. Among them you may find:

    Home and commercial delivery services who desire a map plan optimization
    Repair and service technicians who need a multi route planner
    Waste and recycling collectors who are looking to optimize their pickup routes
    Sales representatives who want to optimize their sales routes
    Real Estate agents who optimize their visits routes

  • Does this service offer multi-user capability (e.g. teams)?
  • OptimoRoute allows you to set access levels for each user who is given access to the web application.

  • Does this service offer guides, tutorials and or customer support?
  • Help topics, FAQ's, and tutorials can be found under support on the OptimoRoute website.

    Video guides can be found under Help Topics, on our Facebook page, and our YouTube channel.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
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Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
312
Followers:

Other:

Who uses Bookeo
  • Freelance
  • Startups
Desktop Platforms:
  • Web App
Languages:
English, French, German, Spanish, Italian, Bulgarian, Catalan, Czech, Danish, Estonian, Greek, Basque, Finnish, Croatian, Hungarian, Indonesian, Japanese, Korean, Latvian, Lithuanian, Slovak, Slovenian, Vietnamese, Turkish, Polish, Portuguese, Chinese, Dutch, Norwegian, Russian, Serbian, Swedish, Thai
Regional Restrictions:
No restrictions.

Other:

Who uses OptimoRoute
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Spanish, Croatian, Russian, English
Regional Restrictions:
No restrictions.

Other:

Who uses Versature
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English, French
Regional Restrictions:
Versature services businesses based out of Canada, however we can provide local U.S. phone numbers for regional presence.
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