Compare boberdoo vs Forecast vs ServiceDesk Plus

You May Also Like

Featured products that are similar to the ones you selected below.

More Information More Information More Information

Crozscore

76%
what is this?
interest rising

Crozscore

86%
what is this?
no significant changes

Crozscore

89%
what is this?
no significant changes
boberdoo screenshot Forecast screenshot view 4 more ServiceDesk Plus screenshot

About boberdoo

Whether you are a 1-man organization or a company that generates thousands of leads per day, our lead distribution software will save countless hours and position you to maximize your revenue on every lead. You will save time, serve your clients better, optimize lead matching and delivery, and increase the overall image of your lead company by utilizing a boberdoo lead system.

Since 2001 traditional lead generation companies, direct marketing firms, media and advertising agencies and advanced publishers have utilized our software to grow their business. You have enough things to worry about in the lead industry, your lead distribution software shouldn’t be one of them.

About Forecast

Forecast is a business management platform that helps project-based companies drive better performance. The platform enables you to spend more time acting on data and less time collecting it. Forecast automates operations, empowers people, and leverages insights to increase utilization and profitability for both you and your clients' success.

About ServiceDesk Plus

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Features

  • API
  • Audience Targeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • Referral Tracking
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Sales Motivator
  • Click-to-Dial

Features

  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Gantt Charts
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Resource Management

Features

  • 2-Factor Authentication
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking

Summary

  • Utilize custom business rules that you create to route leads in any vertical

  • Route leads based on priority, price, weighted logic or a custom process you define.

  • Post leads into any CRM or Lead Management System.

  • Create custom filter sets for each buyer to define exactly what they can buy at what price.

  • Complete accounts for each of your vendors and partners to track their activity.

  • Track line by line transactions with invoicing and automated re-billing options.

Summary

  • Project Portfolio Management with machine-learning capabilities

  • Real-time automatically generated reports on both project-, and business level

  • Predictable, and profitable agile / scrum and waterfall projects

  • Easy to use

  • Live chat support

  • Cloud-based

  • Real-time reports & insights

  • Task Management

  • Scheduling & employee utilization

  • Budget

Summary

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Pricing

Premium (Annual)

$39.00
per seat/month (annual plan)
Included in plan:
  • Automatic scheduling
  • Scheduling ( task & project level )
  • Suggested roles & assignees
  • Resource Utilization (work & billable)
  • Capacity Management
  • Milestones
  • Timeline (Gantt charts)
  • Sprint planning (Scrum)
  • Workflow (Kanban boards)
  • Task ownership
  • Project Overview
  • Cross-project tracking (Portfolio Management)
  • Project templates
  • Unlimited projects
  • Tasks, subtasks & to dos (comments, mentions, tagging, approvals & more)
  • Role-based permission levels
  • External users (Clients, consultants & more)
  • Project workspaces
  • File sharing & storage (free & unlimited)
  • Notifications
  • Mobile app (iPhone & Android)
  • Suggested tasks
  • Suggested time entries
  • Automatic Timer
  • Day, week & month timesheet
  • Project accounting
  • Budget tracking
  • Retainer, Time & Material, fixed price
  • Rate cards (cost & bill rates)
  • Expense Management
  • Invoicing (integration supported)
  • Real-time reporting (standard & custom)
  • Resource utilization tracking
  • Customizable & shareable insights
  • Data visualizations
  • Premium integration
  • Integrations
  • Single Sign-on
  • Open developer API
  • Phone support
  • Chat & email support
  • State-of-the-art security & redundancy
  • Dedicated Success Manager
  • Uptime SLA
  • Audit logging
  • Data encryption at rest

Premium (Monthly)

$49.00
per seat/month (monthly plan)
Included in plan:
  • Automatic scheduling
  • Scheduling ( task & project level )
  • Suggested roles & assignees
  • Resource Utilization (work & billable)
  • Capacity Management
  • Milestones
  • Timeline (Gantt charts)
  • Sprint planning (Scrum)
  • Workflow (Kanban boards)
  • Task ownership
  • Project Overview
  • Cross-project tracking (Portfolio Management)
  • Project templates
  • Unlimited projects
  • Tasks, subtasks & to dos (comments, mentions, tagging, approvals & more)
  • Role-based permission levels
  • External users (Clients, consultants & more)
  • Project workspaces
  • File sharing & storage (free & unlimited)
  • Notifications
  • Mobile app (iPhone & Android)
  • Suggested tasks
  • Suggested time entries
  • Automatic Timer
  • Day, week & month timesheet
  • Project accounting
  • Budget tracking
  • Retainer, Time & Material, fixed price
  • Rate cards (cost & bill rates)
  • Expense Management
  • Invoicing (integration supported)
  • Real-time reporting (standard & custom)
  • Resource utilization tracking
  • Customizable & shareable insights
  • Data visualizations
  • Integrations
  • Premium integration
  • Open developer API
  • Single Sign-on
  • Chat & email support
  • Phone support
  • Dedicated Success Manager
  • State-of-the-art security & redundancy
  • Audit logging
  • Uptime SLA
  • Data encryption at rest

Standard (Annual)

$24.00
per seat/month (annual plan)
Included in plan:
  • Automatic scheduling
  • Scheduling ( task & project level )
  • Suggested roles & assignees
  • Resource Utilization (work & billable)
  • Capacity Management
  • Milestones
  • Timeline (Gantt charts)
  • Sprint planning (Scrum)
  • Workflow (Kanban boards)
  • Task assignment & duration
  • Task ownership
  • Project Overview
  • Cross-project tracking (Portfolio Management)
  • Project templates
  • Unlimited projects
  • Tasks, subtasks & to dos (comments, mentions, tagging, approvals & more)
  • Role-based permission levels
  • External users (Clients, consultants & more)
  • Project workspaces
  • File sharing & storage (free & unlimited)
  • Notifications
  • Mobile app (iPhone & Android)
  • Suggested tasks
  • Suggested time entries
  • Automatic Timer
  • Day, week & month timesheet
  • Project accounting
  • Budget tracking
  • Retainer, Time & Material, fixed price
  • Rate cards (cost & bill rates)
  • Expense Management
  • Invoicing (integration supported)
  • Real-time reporting (standard & custom)
  • Resource utilization tracking
  • Customizable & shareable insights
  • Data visualizations
  • CSV data export
  • Integrations
  • Open developer API
  • Chat & email support
  • State-of-the-art security & redundancy
  • Audit logging

Standard (Monthly)

$30.00
per seat/month (monthly plan)
Included in plan:
  • Automatic scheduling
  • Scheduling ( task & project level )
  • Suggested roles & assignees
  • Resource Utilization (work & billable)
  • Capacity Management
  • Milestones
  • Timeline (Gantt charts)
  • Sprint planning (Scrum)
  • Workflow (Kanban boards)
  • Task assignment & duration
  • Task ownership
  • Project Overview
  • Cross-project tracking (Portfolio Management)
  • Project templates
  • Unlimited projects
  • Tasks, subtasks & to dos (comments, mentions, tagging, approvals & more)
  • Role-based permission levels
  • External users (Clients, consultants & more)
  • Project workspaces
  • File sharing & storage (free & unlimited)
  • Notifications
  • Mobile app (iPhone & Android)
  • Suggested tasks
  • Suggested time entries
  • Automatic Timer
  • Day, week & month timesheet
  • Project accounting
  • Budget tracking
  • Retainer, Time & Material, fixed price
  • Rate cards (cost & bill rates)
  • Expense Management
  • Invoicing (integration supported)
  • Real-time reporting (standard & custom)
  • Resource utilization tracking
  • Customizable & shareable insights
  • Data visualizations
  • CSV data export
  • Integrations
  • Open developer API
  • Chat & email support
  • State-of-the-art security & redundancy
  • Audit logging

Free Trial

Free
Included in plan:
  • Automatic scheduling
  • Scheduling ( task & project level )
  • Suggested roles & assignees
  • Resource Utilization (work & billable)
  • Capacity Management
  • Milestones
  • Timeline (Gantt charts)
  • Sprint planning (Scrum)
  • Workflow (Kanban boards)
  • Task assignment & duration
  • Task ownership
  • Project Overview
  • Cross-project tracking (Portfolio Management)
  • Project templates
  • Unlimited projects
  • Tasks, subtasks & to dos (comments, mentions, tagging, approvals & more)
  • Role-based permission levels
  • External users (Clients, consultants & more)
  • Project workspaces
  • File sharing & storage (free & unlimited)
  • Notifications
  • Mobile app (iPhone & Android)
  • Suggested tasks
  • Suggested time entries
  • Automatic Timer
  • Day, week & month timesheet
  • Project accounting
  • Budget tracking
  • Retainer, Time & Material, fixed price
  • Rate cards (cost & bill rates)
  • Expense Management
  • Invoicing (integration supported)
  • Real-time reporting (standard & custom)
  • Resource utilization tracking
  • Customizable & shareable insights
  • Data visualizations
  • CSV data export
  • Integrations
  • Open developer API
  • Chat & email support
  • State-of-the-art security & redundancy
  • Audit logging

Pricing

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

FAQs

    Who are the main user groups of this service?
  • Lead generation companies, affiliate marketers, lead aggregators

  • What is this service generally used for?
  • Selling and distributing leads to end service providers.

  • Does this service integrate with any other apps?
  • Can create customer integrations with CRMs such as SalesForce, HubSpot, and more.

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • We offer unlimited logins for your team and your buyers.

  • What platforms does this service support?
  • Mobile apps, web browser app.

  • Does this service offer guides, tutorials and or customer support?
  • We provide free demos; training and support is included in subscription.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • The whole company is welcome in Forecast. Invite your team members and see the value of having everything connected in one platform.

  • Who are the main user groups of this service?
  • The biggest segment consists of Project--based companies that needs a resource an project management platform to optimize their utilization, profitability and drive business performance. The companies often work with agile and waterfall projects. Though, we do also see other types of businesses joining in, incl. organizations and universities.

  • What are some applications this service is commonly used in tandem with?
  • Forecast can be used alone or together with the existing tools you already use. Have your developers work in Jira, and run the project in Forecast. Or run your projects and integrate Quickbooks for a better understanding of the profitability of your projects. Forecast is easy to integrate, just let us know if you are missing an integration, we might have it in the pipeline.

  • Does this service offer guides, tutorials and or customer support?
  • There is a full-featured support guide available on the website, and a live chat support ready to help with any questions you might have.

  • Does this service offer an API?
  • Yes.

  • What is this service generally used for?
  • Planning, estimating, and running agile / scrum and waterfall projects. Full-featured with work-breakdown, backlog, storyboard, taskboard and real-time reports. Scheduling, employee utilization, etc. is also nicely integrated and included in the software.

  • What platforms does this service support?
  • Web-app, running directly in your browser.

  • Does this service integrate with any other apps?
  • Yes, you can read more about all our Apps & Integrations on our website. If you are missing your favorite tool, then don't hesitate to reach out. It might already be in the pipeline.

FAQs

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support?
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

Vendor Information

Founded:
-
Based in:
Chicago
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Copenhagen K
Employees:
11-50
Likes:
243
Followers:
725

Vendor Information

Founded:
-
Based in:
Pleasanton
Employees:
5001-10000
Likes:
Followers:

Other

Who uses boberdoo
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Forecast
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Danish, French, Spanish, English
Regional Restrictions:
No restrictions.

Other

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
Back to top