Compare Blink vs Troop Messenger vs Freshchat

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Crozscore:

87%
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95%
32%
interest falling

Crozscore:

77%
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91%
19%
interest rising

Crozscore:

68%
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100%
25%
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Blink screenshot view 1 more Troop Messenger screenshot view 4 more Freshchat screenshot view 5 more

Software Description:

Your frontline workers are experts on your customers and your products. Bring them closer to your business by putting everything they need, right where they want it.

With Blink every employee gets their own personalised feed inside your own branded app. Actions, notifications, videos, and workflow tasks sit alongside top-down and bottom-up communications. Frontline workers finally have everything they need to stay productive trained and informed at their fingertips.

Retail.
No corporate email address? No problem. Your retail workers can access important updates, store layouts and securely action HR tasks.

Construction.
Always on-the-move? Staff can acknowledge urgent notices, access documents and share images from their mobiles.

Hospitality.
Need everyone on the same page? A branded employee experience fuels passionate and consistent customer experience.

Software Description:

Benefits of Troop Messenger
Effective communication is the key to corporate success and taking the significance of flawless interaction in the business world, Troop Messenger office chat app has been designed feature-packed. Amazing feature implementation coupled with high-end security makes Troop Messenger look taller in the corresponding market and with a business identity. This encrypted group chat app is apt to take your business communication to the next level.
Tuned with tech advancement and internet extension, these days instant messaging apps are on trend and widely used in corporate making business communication even simpler and faster than ever before.

Advantages of using Troop Messenger work chat app:

  • Accessible with web/desktop/mobile (Android/iOS).
  • Convenient to use having a user-friendly interface.
  • Easy to communicate with co-workers regardless of their current location.
  • Real-time communication. No more waiting for a response.
  • Minimal expense (associated with distant communication).
  • Being pocket-friendly, can be used at anywhere anytime.
  • Narrows down professional’s time and effort.
  • Killing time, virtual meeting and call can be arranged using its Audio/Video calling feature.
  • Effective knowledge transfer by sharing multimedia, location, and contact.
  • Confidential information can be shared securely within no time.
  • Push up team collaboration for business betterment.
  • Cut out unwanted delay knowing co-worker’s availability.
  • Enhance your professional profile having a strong relationship among team members.

Features of troop messenger

Instant messaging for business allows people to communicate, relaying information in real time. However, corporate chat app is a contemporary update to the ancient email communication cutting out time, expense, and effort at the same time. Nowadays many organizations are using instant messaging for their daily business conversation. But for effective communication, an easy to use corporate chat app is vital being loaded with lots of amazing features. Such an office chat app is Troop Messenger that contributes to business communication tuned with every bite of enterprise needs. Being encrypted, it’s secured to share confidential business data and facilitates one-to-one and team communication.

Below few alluring features are penned down. Take a look:

  • 24*7 free online support - Call, chat and email.
  • High-end security - Pin and fingerprint security.
  • Multi-platform support - Accessible through the web, desktop, Android or iOS.
  • Large storage - Up to 15 GB storage.
  • Unlimited chat history.
  • Team collaboration - Let users create groups with unlimited members.
  • Multimedia sharing - Image, video, audio, files, links, location, and contacts.
  • Search chat - Search for other existing user or group to start a conversation by name.
  • Pin chat - Pin user or group for frequent chat.
  • Self-chat - A custom option to save any idea or data.
  • App notification - Push notification for mobile app and desktop notification for the web app.
  • Reply/Forward/Copy messaging
  • Attachment preview before download.
  • Online/Offline/Idle user status.
  • Unread message count - The app will display the unread message count to inform users about unread messages.
  • Group notification - All the group members will get group notification during- member addition/ member removal/ group exit/ group profile edition, etc.
  • Contact sharing - Whenever you get a contact as an attachment, the system will display 3 options in total- call, add to contact and send message.
  • Offline messaging - Offline message will be sent automatically to respective individuals or group as soon as your device is connected to internet.
  • Audio and Video call.

Software Description:

Freshchat is a live chat product exclusively for small teams. It helps businesses to do one thing and do it really well — convert website visitors into customers.

In addition to the typical live chat features that are available in the market, Freshchat differentiates itself by providing:

  1. Interactive widget: Freshchat has a new interactive widget that allows you to converse with your visitors even while you are collecting all the information you need to personalize your pitch. No more old school forms, yet you can collect more than just an email address. The Freshchat widget is completely customizable and comes with different interaction flows right out of the box for both when you are available and away.

  2. Complete context and history: Have to search for context and history between different tabs for a specific visitor? Freshchat allows you to access your complete history with a visitor right during the chat without having to switch tabs. Where the visitor has come from, what they are looking at in your website, how they landed on your website — all of the information is provided upfront.

  3. Easy way to manage visitors: Freshchat keeps a record of all the people you’ve connected with. People are sorted as visitors, prospects, or customers depending on where they are in your sales funnel. You can easily mark someone as a customer so that they stand out from your visitors and prospects the next time they’re on your website.

Features:

  • Project Management
  • Travel Management
  • Contact Sharing
  • Scheduling
  • Onboarding
  • Employee Training
  • SMS
  • Feedback Management
  • Timesheets
  • 360 Degree Feedback
  • Employee Onboarding
  • Data Visualization
  • Vacation Calendar
  • Employee Engagement
  • Employee Incentive Management
  • Billing/Invoicing
  • Data Export
  • CRM Integration
  • Dashboard
  • Calendar Management
  • Chat
  • Google Apps Integration
  • Multi-User
  • Notifications
  • File Sharing
  • External Integrations
  • API

Features:

  • Scheduling
  • Contact Management
  • History/Version Control
  • Notifications
  • Multi-User
  • Contact Sharing
  • Chat
  • Project Management
  • File Sharing
  • File Transfer

Features:

  • Chat
  • Marketing Automation
  • History/Version Control
  • Multi-User
  • Notifications
  • File Sharing
  • File Transfer
  • Lead Management
  • Customer Management
  • Dashboard
  • Lead Scoring
  • Batch Permissions & Access
  • Audience Targeting
  • Contact Management
  • Referral Tracking
  • Third-Party Plugins/Add-Ons

Summary:

  • Your frontline workers are experts on your customers and your products. Bring them closer to your business by putting everything they need, right where they want it.

  • Keep all your employees productive, trained and informed with Blink

  • share files, photos, videos with your teams and colleagues

  • Connect Blink to your existing apps to bring all their actions into Blinks Feed. Complete them with one click.

  • Encourage top down and bottom up comms.

Summary:

  • Unlimited Messages History

  • Multiple Domain merging

  • Video Conferencing

  • Screen Sharing /Controlling

  • Jumper

  • Burnout

  • Broad Casting

  • Data Record

  • Flag Messages

  • Analytics

Summary:

  • Free live chat software

  • Real time engagement software for websites

  • Live chat software from Freshdesk

  • Proactive chat for websites

  • Live chat for small teams

  • Live chat for startups

  • Live chat tool for increased sales

  • Live chat software for customer support

  • Live chat software for more leads from website

  • Live chat software for engagement and sales

Standard

Free
Included in plan:
  • 5 Apps
  • 1GB Free Storage
  • Self Service Online Support
  • Use Blink Superpowers
  • Connect With Anyone on Blink
  • Create Teams With Anyone on Blink
  • Unlimited Messages and Search History

Pro

$3.00
1 user(s) / month
Included in plan:
  • Use 20 Bots, Apps or Integrations
  • Only Pay for User 36 Onwards
  • 5GB Storage For You or Your Team
  • Access to Blinks Obsessive Support
  • Basic Analytics and Security Dashboards
  • Non Repudiable Audit-log
  • Remote Device Wipe

Business

$9.00
1 user(s) / month
Included in plan:
  • Unlimited Bots, Apps or Integrations
  • 500GB Storage For You or Your Team
  • Priority Access to Blinks Obsessive Support
  • 99.98% Availability Guaranteed
  • Advanced Analytics and Security Dashboards with Compliance
  • GDPR Dashboard
  • SSO Through Google Apps, Office 365 and ADFS
  • Your Own Intelligent Company Bot

Enterprise

$0.00
1 user(s) / month
Included in plan:
  • 1TB of Blink Storage
  • Support Under 24/7/365 SLA
  • 99.98% Availability Guaranteed.
  • 3500 People Supported in a Single Chat
  • Realtime Compliance Alerts
  • DLP and eDiscovery Integrations
  • Real-time Directory Sync With AD, OKTA and Ping
  • Topic Tracking and Sentiment Analysis
  • 2 Custom Micro-apps or Bots Built For You by Blink Professional Service
  • Supply Your Own Encryption Keys or KMS
  • Global Choice of Data Location

FREE PLAN

Free
Included in plan:
  • One-One Messaging
  • Group Chats
  • File Sharing
  • Contact Search
  • Filters(links,Attachments,etc)
  • Web,Mobile & Desktop Messaging
  • Pin Users *
  • Free Email Suport
  • 20GB Storage

Blossom

$15.00
1 user(s) / month
Included in plan:
  • Targeted Messages
  • Mobile Friendly
  • Line Visitor Activity
  • Unlimited Chat History
  • Live Visitor Activity
  • Customisable Widget
  • Interactive Widget

Sprout

Free
Included in plan:
  • CRM Integration
  • Free upto 3 agents
  • Visitor Profiles

FAQs:

    What is this service generally used for?
  • Reaching and engaging Frontline Workers in any organisation. Making them productive, trained and informed and closing the feedback loop.

  • Does this service offer multi-user capability (e.g. teams)?
  • Blink is BUILT for teams of frontline workers. Add anyone to any team regardless of their email address or phonenumber.

  • Who are the main user groups of this service?
  • Organisations of any size that need to reach frontline workers. Retail, Hospitality, Engeineering, Construction.

  • What are some applications this service is commonly used in tandem with?
  • ServiceNow, SalesForce, GSuite, Office 365, Webex, Cisco Unified Comms, Skype, Zapier, Dropbox, OneDrive

  • Does this service offer guides, tutorials and or customer support?
  • Yes. A comprehensive help and support centre, videos and for the largest organisations we have an onboarding team.

  • Does this service offer an API?
  • Yes!

  • What platforms does this service support?
  • Windows, Android, iOS and Mac apps. Works in any modern web browser.

  • Does this service integrate with any other apps?
  • ServiceNow, Salesforce, Workday, Google Apps, Microsoft Office 365, Webex, Cisco Unified Comms, Skype, g, CircleCI, Github.

FAQs:

    Who are the main user groups of this service?
  • Troop Messenger is a new age solution for intra-corporate and government departments' communication needs. It provides for one to one and one to group/team exchange of information and data as well as audio and video calling and screen sharing facility

  • Does this service integrate with any other apps?
  • Currently no but propose to introduce this feature soon

  • What are some applications this service is commonly used in tandem with?
  • No.

  • Does this service offer guides, tutorials and or customer support?
  • 24X7 customer support through chat, email and phone call is available for this service. Downloadable FAQs, User Guide, and Quick Start Guide are provided for the users on the website.

  • What is this service generally used for?
  • This service provides a seamless team communication channel within an enterprise apart from being evolving into a unified communication platform soon.

  • What platforms does this service support?
  • It is compatible across iOS, Android, Windows, Mac, Linux, Web platforms

  • Does this service offer multi-user capability (e.g. teams)?
  • This service is created with the sole purpose of uniting teams on a single platform for communication. It provides for creation of multiple groups, sub-groups without a limitation on the number of groups and number of members in each group.

  • Does this service offer an API?
  • Yes, this service provides API to standalone users on request.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • CRM, 3rd Party Plugins

  • What is this service generally used for?
  • Live Chat with the Website Visitors

  • Does this service offer an API?
  • No

  • What platforms does this service support?
  • All Mobile and WebApp Platforms

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Who are the main user groups of this service?
  • SMBs, SMEs, Startups, E-Commerce Websites.

Publisher:

Founded:
-
Based in:
London
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Blink
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Troop Messenger
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshchat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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