Compare BizPlusCRM vs SAP CRM vs Capsule

SAP CRM

CRM
 (2)

Capsule

CRM
 (46)
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Crozscore:

46%
what is this?
13%
interest falling

Crozscore:

95%
what is this?
90%
62%
interest falling

Crozscore:

89%
what is this?
90%
50%
interest falling
BizPlusCRM screenshot view 3 more SAP CRM screenshot view 4 more Capsule screenshot view 5 more

Software Description:

BizPlus CRM is an easy to use and user-friendly application allowing its users to have quick information about the follow-ups and other tasks involved. A huge benefit of the web-based CRM is that it integrates with all the other web-based services you use, letting you streamline your working process so that you become super efficient. The software helps build a better connection between customers and employees.

A web-based version allows you to reduce the amount spent on your CRM. This version does not require any manual software updates as the software is constantly being improved and developed on our end to keep up with your needs. As this version has everything on the cloud, BizPlus CRM allows you on-the-go access 24/7.

Software Description:

Customer relations in one integrated suite. All customer interactions, from calls, emails, social media, and live chat can be tracked, managed, and evaluated. Tasks and dates can be prioritized, follow-ups can be scheduled, and team selling supported, using the CRM.

SAP CRM is a customer relationship and engagement platform built to enhance users' engagement capabilities and enable them to provide smooth and personalized customer experiences at every opportunity and across multiple channels.

The software improves the sales and marketing, boosts customer engagement, drives sales, and streamlines order-to-cash processes, among others.

Software Description:

Capsule is an easy-to use CRM system suitable for small to medium-sized businesses, particularly those using Google Apps.
Used by thousands of businesses globally, it is competitively priced and it provides a feature set that will allow its users to efficiently manage a large database, identify business opportunities, track communications and manage a sales pipeline with relative ease.

Features:

  • SMS
  • Click-to-Dial
  • Call Tracking
  • Password & Access Management
  • General Account Ledger
  • Tax Management
  • Accounts Receivable
  • Expense Tracking
  • Accounts Payable
  • Task Scheduling/Tracking
  • Notifications
  • API
  • Dashboard
  • Scheduling
  • Email Integration
  • Data Export
  • Calendar Management
  • Customer Management
  • Lead Management
  • Data Import
  • Data Visualization
  • Multi-User
  • Supplier Management
  • Contact Management
  • Third-Party Plugins/Add-Ons
  • External Integrations
  • Batch Permissions & Access
  • Inventory Tracking

Features:

  • Audience Targeting
  • Data Visualization
  • Email Integration
  • API
  • Dashboard
  • Forecasting
  • Calendar Management
  • Task Scheduling/Tracking
  • External Integrations
  • Lead Scoring
  • Brand Management
  • Customer Management
  • Contact Management
  • Marketing Automation
  • Lead Management

Features:

  • Calendar Management
  • Multi-Currency
  • Click-to-Dial
  • Dashboard
  • Customer Management
  • Lead Management
  • Task Scheduling/Tracking
  • Multi-User
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Notifications
  • API
  • Email Integration
  • Data Export
  • Data Import
  • Forecasting
  • 2-Factor Authentication
  • Contact Management

Summary:

  • Multi-lingual interface Supports seven international languages with a feature to further customisation

  • SMS Intregration: BizPlus CRM allows you to send SMS to your contacts at one go.

  • Quotation: BizPlus CRM software’s have established Quotation application in a successful way

  • Uѕеr Prіvіlеgеѕ: Anу number of users саn bе dеfіnеd in the uѕеrѕ module of BizPlus CRM

  • Role Based Permission BizPlus CRM has a unique feature of giving privileges to members based on their profiles and roles in the company.

  • Inventory and Invoicing BizPlus CRM is an ideal solution to manage your inventory.

Summary:

  • On-Premise Deployment

  • Marketing Resource Management

  • Marketing Analytics

  • Campaign Management

Summary:

  • Manage your contacts all in one place and share the same view of a contact with your team. Track all communication with a contact and attach files and notes to a contact record.

  • Tasks and Calendar Create tasks for appointments, meetings, phone calls, submission deadlines and more. See who’s doing what and share tasks with co-workers.

  • Tracks Create Tracks to make sure the same set of tasks are followed for each sales opportunity or case.

  • Sales PipelineGet a complete summary of your opportunities with our sales dashboard, including potential values, where they are in your pipeline, and what needs to be done next.

  • Customize Capsule Create custom fields to capture information unique to your business and create custom tags to group contacts how you want them to be categorised

  • Capsule Mobile Use the Capsule mobile app and stay in the loop wherever you are.

Pricing:

  • Starting from: $15.00/month
  • Credit card required: Yes
  • Free: Up to 2 users; 10MB storage; 250 contacts
    Professional: $15/month, per user. 30 day free trial; 2GB storage per user; 50,000 contacts.

Free

Free
Included in plan:
  • 2 Users
  • 250 Contacts
  • Unlimited Opportunities
  • Unlimited Cases
  • 10MB of Storage

Professional

$15.00
1 user(s) / month
Included in plan:
  • 2GB storage per user
  • 50,000 contacts
  • Unlimited opportunities
  • Unlimited cases
  • Premium integrations such as GSuite, Xero, FreshBooks, Mailchimp, Wufoo

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, It support multi user environment

  • What is this service generally used for?
  • Our software helps in centralizing all sales and customer information, helps in automating marketing interactions, facilitates communications, assists in tracking sales opportunities and analyze various data. BizPlus CRM specializes in sales management along with workflow management, enrollment, complicated projects, rewards programs and much more.

  • What platforms does this service support?
  • As it is web application, it can be used from any device.

  • Who are the main user groups of this service?
  • Any organization ranging from SMB to Enterprise
    Even a single person entity can be benifited

  • Does this service integrate with any other apps?
  • Yes, It has integrations with leading service providers

FAQs:

    Does this service offer an API?
  • Yes, SAP offers a set of public APIs.

  • Does this service offer guides, tutorials and or customer support?
  • SAP CRM offers Email Support, Phone Support, Live Chat, Training, Tickets, Videos, Help Documentation, and Tutorials.

  • What are some applications this service is commonly used in tandem with?
  • It is mainly used in tandem with marketing automation software, and purchasing and procurement solution.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • SAP CRM provides marketing solutions for big data analytics, segmentation, multichannel campaigns, loyalty, and resource management.

  • What platforms does this service support?
  • SAP CRM supports web-based applications, Windows, and Mac.

  • Who are the main user groups of this service?
  • The main user groups of SAP CRM are enterprises of all sizes.

  • Does this service integrate with any other apps?
  • Yes, it integrates with:

    Mule ESB, Anypoint Platform, Marketo, eBuyer Assist Procurement, SAP ERP, Sofon Guided Selling, and more.

FAQs:

    Does this service integrate with any other apps?
  • Capsule integrates with: G Suite; invoicing and accounting apps such as Xero, email marketing apps, website forms, contract and proposal apps, helpdesk support, telephone, VoIP and web chat services and more.

  • Does this service offer guides, tutorials and or customer support?
  • There is email support Monday to Friday and an extensive set of support documentation as well as getting started guides.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used with G Suite, Xero, FreshBooks, MailChimp, Zendesk, Wufoo Forms, Zapier and lots of other services.

  • Does this service offer an API?
  • The Capsule API allows developers to create applications that can retrieve or update data in Capsule account. There's a link to the API docs on the website.

  • Who are the main user groups of this service?
  • Main users of this service are small and medium-sized companies.

  • What is this service generally used for?
  • It is used for customer relationship management, and contacts and pipeline management.

  • What platforms does this service support?
  • This service is web-based, works on Linux, Mac, Windows, Android, and iPhone.

  • Does this service offer multi-user capability (e.g. teams)?
  • It offers multi-user capability.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
Walldorf
Employees:
10001+
Likes:
Followers:

Publisher:

Founded:
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Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses BizPlusCRM
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Italian, Arabic, English, Afrikaans, Japanese, German
Regional Restrictions:
No restrictions.

Other:

Who uses SAP CRM
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
Spanish, Italian, Russian, French, Portuguese, Dutch, English, Hindi, Japanese, Chinese, German
Regional Restrictions:
No restrictions.

Other:

Who uses Capsule
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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