Compare BizPlusCRM vs Freshsales vs Gigya

Gigya

CRM
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Crozscore:

88%
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100%
49%
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Crozscore:

86%
what is this?
49%
no significant changes
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Software Description:

BizPlus CRM is an easy to use and user-friendly application allowing its users to have quick information about the follow-ups and other tasks involved. A huge benefit of the web-based CRM is that it integrates with all the other web-based services you use, letting you streamline your working process so that you become super efficient. The software helps build a better connection between customers and employees.

A web-based version allows you to reduce the amount spent on your CRM. This version does not require any manual software updates as the software is constantly being improved and developed on our end to keep up with your needs. As this version has everything on the cloud, BizPlus CRM allows you on-the-go access 24/7.

Software Description:

Freshsales is a single solution CRM designed for high-growth, high-velocity sales teams. The software includes integrated phone and email, user behaviour tracking, and lead scoring on one platform. Users can track events and manage a visual sales pipeline, as well as view custom reports and analytics.

Email tracking features enable users to know when and how many times an email was opened, or a link was clicked on. Users can effectively engage with prospects by targeting the next set of email actions, and create personalised sales campaigns from email templates. Insightful email metrics tell users which emails are performing well and which aren’t. The Awaiting Response feature automatically lists contacts that need to be replied to.

Freshsales enables direct calling with a simple click on a contact’s phone number. The solution records the entire conversation history including email conversations in one place. Users can add notes, schedule tasks, as well as make appointments. Freshsales also offers personalised welcome and voicemail messages for greeting customers.

In-depth customer insights on prospects allow users to plan relevant conversations, and keep track of touch points using the activity timeline. Freshsales collects data and segments activities based on a contact’s behaviour. Users can get perspective on leads with advanced lead scoring, and prioritises important follow-ups.

The visual sales pipeline provides complete visibility of deals across various stages. Users can sort and filter by close dates, helping to make more guided decisions for climbing up the sales ladder. Freshsales’ drag and drop navigation tool enables users to move deals across the sales pipeline into any stage. Users can call or email prospects directly from the deals dashboard for a non-interruptive workflow.

Visual sales reports and revenue analytics monitor sales progress and identify successful campaigns by source, sales rep, territory, and more. Freshsales mobile apps for iOS and Android let users access deals while on-the-move and stay up-to-date on prospects at all times.

Freshsales is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshservice IT Service Management Software etc. – with more than 100000+ customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Software Description:

Gigya is developed for companies that want to build a better relationship with their customers and get to know their audience. They can do so using both traditional and social accounts to consolidate and manage cross-channel customer data.

Gigya extracts information across devices and accounts, storing them in a web-based database. This software provides businesses capabilities and functionalities which they can use to utilize social registrations, which in turn increases their customer value and social engagement.

Gigya was developed for consumer identity management and modern marketing. The service also offers APIs needed for reliable and scalable registration, authentication, profile management, data analytics and third-party integrations. This software is mostly used by eCommerce, media, travel, and publishing businesses, including well-known big brands.

Features:

  • SMS
  • Click-to-Dial
  • Call Tracking
  • Password & Access Management
  • General Account Ledger
  • Tax Management
  • Accounts Receivable
  • Expense Tracking
  • Accounts Payable
  • Task Scheduling/Tracking
  • Notifications
  • API
  • Dashboard
  • Scheduling
  • Email Integration
  • Data Export
  • Calendar Management
  • Customer Management
  • Lead Management
  • Data Import
  • Data Visualization
  • Multi-User
  • Supplier Management
  • Contact Management
  • Third-Party Plugins/Add-Ons
  • External Integrations
  • Batch Permissions & Access
  • Inventory Tracking

Features:

  • Google Apps Integration
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Calendar Management
  • Forecasting
  • Data Import
  • File Transfer
  • Data Export
  • Email Integration
  • Lead Scoring
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Scheduling
  • Dashboard
  • Contact Management

Features:

  • Dashboard
  • Scheduling
  • Google Apps Integration
  • Notifications
  • Email Integration
  • Data Export
  • Data Import
  • 2-Factor Authentication
  • Contact Management
  • Password & Access Management
  • API
  • External Integrations
  • Customer Management

Summary:

  • Multi-lingual interface Supports seven international languages with a feature to further customisation

  • SMS Intregration: BizPlus CRM allows you to send SMS to your contacts at one go.

  • Quotation: BizPlus CRM software’s have established Quotation application in a successful way

  • Uѕеr Prіvіlеgеѕ: Anу number of users саn bе dеfіnеd in the uѕеrѕ module of BizPlus CRM

  • Role Based Permission BizPlus CRM has a unique feature of giving privileges to members based on their profiles and roles in the company.

  • Inventory and Invoicing BizPlus CRM is an ideal solution to manage your inventory.

Summary:

  • Built-in phone and email features enable users to make calls, send targeted emails, and keep in touch with prospects with a single click

  • The 'email-to-lead' feature automatically links emails to the appropriate lead or contact’s record.

  • Users can auto-capture leads directly into Freshsales whenever a visitor completes a webform

  • Freshsales' 'enrichment' feature automatically adds social information and photos to profiles

  • The pipeline dashboard informs users on what needs to be done to move deals forward, identifies bottlenecks, and helps analyse lost deals

Summary:

  • Social Login

  • Profile Management

  • Single Sign-On (SSO)

  • Registration-as-a-Service

  • Customer Insights

  • Analytics

  • Loyalty

  • Customer Identity Management

  • Identity and Access Management

  • Consumer Insights

BLOSSOM

$12.00
1 user(s) / month
Included in plan:
  • Everything in Sprout and...
  • Deal Funnel View
  • Real-time Email Tracking
  • Templates & Notifications
  • Google Calendar Integration

SPROUT

Free
Included in plan:
  • Leads, Contacts, Accounts & Deals
  • Customisable Sales Process
  • Phone & Email
  • Basic Lead Scoring
  • Freshdesk & Freshchat Integration

GARDEN

$25.00
1 user(s) / month
Included in plan:
  • Everything in Blossom and...
  • Custom Reports
  • Auto Profile Enrichment
  • Lead Assignment Rules
  • Territories

ESTATE

$49.00
1 user(s) / month
Included in plan:
  • Everything in Garden and...
  • In-App Event Tracking
  • Website Events Tracking
  • Segment Integration
  • Advanced Lead Scoring

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, It support multi user environment

  • What is this service generally used for?
  • Our software helps in centralizing all sales and customer information, helps in automating marketing interactions, facilitates communications, assists in tracking sales opportunities and analyze various data. BizPlus CRM specializes in sales management along with workflow management, enrollment, complicated projects, rewards programs and much more.

  • What platforms does this service support?
  • As it is web application, it can be used from any device.

  • Who are the main user groups of this service?
  • Any organization ranging from SMB to Enterprise
    Even a single person entity can be benifited

  • Does this service integrate with any other apps?
  • Yes, It has integrations with leading service providers

FAQs:

    What is this service generally used for?
  • CRM
    Customer Relationship Management
    Contact Management
    Pipeline Management
    Sales Enablement
    Lead Management
    Contact Management
    Deal Management
    Email Management & Tracking
    Territory Management
    User Behaviour Tracking

  • Does this service integrate with any other apps?
  • Yes

  • What platforms does this service support?
  • Android
    iPhone-iPad
    Mac
    Windows
    Web-based
    Mobile Web App

  • Who are the main user groups of this service?
  • SMEs
    Mid Market
    Enterprise

  • What are some applications this service is commonly used in tandem with?
  • Freshdesk

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

FAQs:

    What is this service generally used for?
  • This service is used for Customer Identity Management.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Who are the main user groups of this service?
  • Main users of Gigya are eCommerce, media, travel, and publishing enterprises, including well-known big brands.

  • Does this service integrate with any other apps?
  • Integrations: Acquia, Adobe AudienceManager, Adobe Omniture, Akismet, The Appreciation, Engine, Baynote, Blueconic, Bluehornet, BlueKai, Bronto, CalmSea, Certona, Constant Contact, Convio, Core Audience, emarsys, ExactTarget, Experian, ExpressionENgine, FileMobile, Fun Mobility, Google, Hubspot, Hybris Software, Informatics, Intent, TunTo, Umbek, Tableau, Shopify, Smartify, Socure, StrongView, Scene7, Selligent, SendGrid, SailThru, Salesforce, SilverPop, Ooyala, Olapic, NetSuite, Mollom, MPP, MyBuys, Netino

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Phone Support, Videos, Webinars, Email Support.

  • What are some applications this service is commonly used in tandem with?
  • Gigya is commonly used in tandem with marketing automation and analytics software.

  • What platforms does this service support?
  • This is a web-based service.

  • Does this service offer an API?
  • Yes, it offers REST API.

Publisher:

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Publisher:

Founded:
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Likes:
1.48k
Followers:
1.43k

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses BizPlusCRM
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Afrikaans, English, Italian, Arabic, Japanese, German
Regional Restrictions:
No restrictions.

Other:

Who uses Freshsales
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Gigya
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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