Compare Birlasoft vs SugarCRM

SugarCRM

CRM
 (18)
More Information More Information

Crozscore:

75%
what is this?
38%
interest falling

Crozscore:

85%
what is this?
78%
53%
interest falling
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Software Description:

Birlasoft is an information technology provider from India and a Salesforce platinum partner. Their most prominent product is CLM, a Salesforce Fullforce platform for the media & entertainment industry.

It is a web-based software that offers a deal point entry, excellent contract management capabilities, and tracking of media content from acquisition to payments. The platform was built for media & entertainment businesses, with the aim to implement more effective deployments for clients, enabling them to connect with their target audience.

TruView CLM makes the contract management process straightforward, while the platform most noticeable features Configurable Guided Deal Entry Wizard and Real-Time Analytics give better visibility into talent and license deals. Other features include consolidated contract archive, generations of standardized contracts, clause library, and customer 360 views.

Software Description:

SugarCRM is convenient tool for sales automation, marketing automation, account management and other customer relationship management (CRM) needs.
Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
A strong contender in the CRM market, the software is a viable option for organizations that require flexibility, ease of use, affordability, and choice in cloud providers.

Features:

  • Customer Management
  • Data Export
  • Forecasting
  • Contact Management
  • Notifications
  • External Integrations

Features:

  • Contact Management
  • Contact Sharing
  • Customer Management
  • Email Integration
  • Forecasting
  • Lead Management
  • Marketing Automation
  • Data Export
  • Data Import
  • History/Version Control
  • Task Scheduling/Tracking

Summary:

  • Customer 360 View

  • Seamles Integration with Microsoft Word

  • Single Consolidated Contract Archive

  • Automated Generation of Standardized Contracts

  • Contractual Analytics

  • Use of Clause Library

  • Notification of Changes to Terms and Expirations

Summary:

  • Email Integration

  • Marketing Automation

  • Sales Force Automation

  • Customer Support

  • Social CRM

  • Reporting

Pricing:

  • Credit card required: N/A
  • Professional: $40 user/month.
    Enterprise: $65 user/month.
    Ultimate: $150 user/month.
    All pricing plans allow free trial.

FAQs:

    Who are the main user groups of this service?
  • Main users of this service are Media & Entertainment companies.

  • Does this service offer an API?
  • No API offered.

  • Does this service integrate with any other apps?
  • It integrates with Salesforce and Microsoft Word.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with Salesforce.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Phone Support, Mail Support.

  • What platforms does this service support?
  • This is a web-based software.

  • What is this service generally used for?
  • This service is used for customer and contract management.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

FAQs:

    Who are the main user groups of this service?
  • Main users of SugarCRM are small- and medium-sized businesses in any particular industry.

  • What is this service generally used for?
  • It is generally used for customer relationship management.

  • What platforms does this service support?
  • SugarCRM is a web-based application, with native mobile app for Android and iPhone.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with: LiveChat; ActiveCampaign; Synchroteam; eXo Platform; Vision Helpdesk; Freshdesk.

  • Does this service integrate with any other apps?
  • SugarCRM integrates with any third party systems people use, and can accommodate the new modules.

  • Does this service offer an API?
  • It offers an API

  • Does this service offer guides, tutorials and or customer support?
  • They offer documentation, training & help, and customer center.

Publisher:

Founded:
-
Based in:
Noida
Employees:
1001-5000
Likes:
Followers:

Publisher:

Founded:
2004
Based in:
Cupertino
Employees:
501-1000
Likes:
Followers:

Other:

Who uses Birlasoft
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

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