Compare Birlasoft vs DealerSocket vs Gigya

Gigya

CRM
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Crozscore:

75%
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37%
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Crozscore:

84%
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44%
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Crozscore:

86%
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49%
no significant changes
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Software Description:

Birlasoft is an information technology provider from India and a Salesforce platinum partner. Their most prominent product is CLM, a Salesforce Fullforce platform for the media & entertainment industry.

It is a web-based software that offers a deal point entry, excellent contract management capabilities, and tracking of media content from acquisition to payments. The platform was built for media & entertainment businesses, with the aim to implement more effective deployments for clients, enabling them to connect with their target audience.

TruView CLM makes the contract management process straightforward, while the platform most noticeable features Configurable Guided Deal Entry Wizard and Real-Time Analytics give better visibility into talent and license deals. Other features include consolidated contract archive, generations of standardized contracts, clause library, and customer 360 views.

Software Description:

DealerSocket offers a CRM solution for Franchise, Independent, and car dealers to handle fresh ups, phone ups and Internet leads all from one central platform. Many businesses spend a lot of time and money to get test drive appointments, and DealerSocket is taking aim at just this problem.

The platform comes with stylish and intuitive design, along with the dashboard that shows the review of the dealers performance. It streamlines car sales and marketing activities with proactive tools to manage leads, inventory, and customer experience.

The marketing automation module of this solution is mainly intended to create profitable opportunities designed to contact the right customer with the right message at the right time. The marketing features include: Multi-step Campaign Management, Email Marketing, Data Mining, MarketPlace, Reporting, and Call Management.

Software Description:

Gigya is developed for companies that want to build a better relationship with their customers and get to know their audience. They can do so using both traditional and social accounts to consolidate and manage cross-channel customer data.

Gigya extracts information across devices and accounts, storing them in a web-based database. This software provides businesses capabilities and functionalities which they can use to utilize social registrations, which in turn increases their customer value and social engagement.

Gigya was developed for consumer identity management and modern marketing. The service also offers APIs needed for reliable and scalable registration, authentication, profile management, data analytics and third-party integrations. This software is mostly used by eCommerce, media, travel, and publishing businesses, including well-known big brands.

Features:

  • Customer Management
  • Data Export
  • Forecasting
  • Contact Management
  • Notifications
  • External Integrations

Features:

  • Call Tracking
  • Scheduling
  • Lead Management
  • Notifications
  • API
  • Data Export
  • Data Import
  • Data Visualization
  • Marketing Automation
  • Inventory Tracking
  • External Integrations
  • Lead Scoring
  • Dashboard
  • Customer Management

Features:

  • Dashboard
  • Scheduling
  • Google Apps Integration
  • Notifications
  • Email Integration
  • Data Export
  • Data Import
  • 2-Factor Authentication
  • Contact Management
  • Password & Access Management
  • API
  • External Integrations
  • Customer Management

Summary:

  • Customer 360 View

  • Seamles Integration with Microsoft Word

  • Single Consolidated Contract Archive

  • Automated Generation of Standardized Contracts

  • Contractual Analytics

  • Use of Clause Library

  • Notification of Changes to Terms and Expirations

Summary:

  • Customer Database

  • Form Printing

  • Lease Management

  • Multi-step Campaign Management

  • Email Marketing

  • Email Marketing

  • MarketPlace

  • Fresh-ups

  • Phone-ups

  • Internet leads

Summary:

  • Social Login

  • Profile Management

  • Single Sign-On (SSO)

  • Registration-as-a-Service

  • Customer Insights

  • Analytics

  • Loyalty

  • Customer Identity Management

  • Identity and Access Management

  • Consumer Insights

FAQs:

    Who are the main user groups of this service?
  • Main users of this service are Media & Entertainment companies.

  • Does this service offer an API?
  • No API offered.

  • Does this service integrate with any other apps?
  • It integrates with Salesforce and Microsoft Word.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with Salesforce.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Phone Support, Mail Support.

  • What platforms does this service support?
  • This is a web-based software.

  • What is this service generally used for?
  • This service is used for customer and contract management.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

FAQs:

    Does this service offer an API?
  • Yes, it offers API.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations: Auto/Mate, AutoStar, Autosoft, CDK Digital Marketing, FEX DMS, DealerTrack, Reynolds & Reynolds, Quorum, MyDealerLot.

  • What is this service generally used for?
  • This service is generally used for CRM, marketing automation, and sales management.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Live Support, Email Support, Phone Support.

  • What platforms does this service support?
  • This is a web-based software, with Android and iOS native apps offered.

  • Who are the main user groups of this service?
  • DealerSocket is used by more than 100,000 users at over 3800 auto dealerships throughout the U.S., Canada, and Australia.

FAQs:

    What is this service generally used for?
  • This service is used for Customer Identity Management.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Who are the main user groups of this service?
  • Main users of Gigya are eCommerce, media, travel, and publishing enterprises, including well-known big brands.

  • Does this service integrate with any other apps?
  • Integrations: Acquia, Adobe AudienceManager, Adobe Omniture, Akismet, The Appreciation, Engine, Baynote, Blueconic, Bluehornet, BlueKai, Bronto, CalmSea, Certona, Constant Contact, Convio, Core Audience, emarsys, ExactTarget, Experian, ExpressionENgine, FileMobile, Fun Mobility, Google, Hubspot, Hybris Software, Informatics, Intent, TunTo, Umbek, Tableau, Shopify, Smartify, Socure, StrongView, Scene7, Selligent, SendGrid, SailThru, Salesforce, SilverPop, Ooyala, Olapic, NetSuite, Mollom, MPP, MyBuys, Netino

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Phone Support, Videos, Webinars, Email Support.

  • What are some applications this service is commonly used in tandem with?
  • Gigya is commonly used in tandem with marketing automation and analytics software.

  • What platforms does this service support?
  • This is a web-based service.

  • Does this service offer an API?
  • Yes, it offers REST API.

Publisher:

Founded:
-
Based in:
Noida
Employees:
1001-5000
Likes:
4.34k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
13.5k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
67.9k
Followers:

Other:

Who uses Birlasoft
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses DealerSocket
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Gigya
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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