Compare Birdeye vs ReviewsOnMyWebsite

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About Birdeye

Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

About ReviewsOnMyWebsite

Build customer trust and improve conversions by displaying your reviews on your website. We offer a simple widget that makes it simple to embed your reviews onto your website in just a few steps.

Features

  • API
  • Brand Management
  • Dashboard
  • External Integrations
  • Feedback Management
  • Google Apps Integration
  • Multi-Site
  • Multi-User
  • Notifications
  • Social-Media Integration
  • Social Media Monitoring
  • Sentiment Analysis
  • Review Monitoring
  • Net Promoter Score

Features

  • API
  • Brand Management
  • Dashboard
  • External Integrations
  • Feedback Management
  • Google Apps Integration
  • Multi-Site
  • Multi-User
  • Notifications
  • Social-Media Integration
  • Social Media Monitoring
  • Sentiment Analysis
  • Review Monitoring
  • Net Promoter Score

Summary

  • Automatically get more reviews.

  • Monitor 150+ review sites in one dashboard.

  • Business listings consistent across 50+ sites and directories so search engines and customers can find you easily.

  • Post to multiple social channels at once, and schedule posts ahead of time.

  • Webchat converts website visitors into customers.

  • Analyze insights from reviews, social media, and surveys in one place.

  • Understand where you rank in your industry and leverage competitive insights to get ahead.

  • Create surveys for customer experience, employee experience, product experience, and brand experience.

  • Collect feedback across the customer journey via email, websites, SMS, and more.

  • Monitor, post, and engage with customers across blogs, forums, news sources, and social media platforms - all in one place.

Summary

  • Get more reviews

  • Monitor over 125 review sites in one place

  • Improve online reputation

  • Boost your SEO

  • Display your reviews directly on your website

  • Request reviews via SMS & Email

  • White label reputation management software

  • Customizable review widgets & badges

FAQs

    Does this service offer an API?
  • Birdeye offers an API.

  • Does this service integrate with any other apps?
  • Birdeye seamlessly integrates with over 300 apps.

  • Does this service offer multi-user capability (e.g. teams)?
  • Birdeye offers multi-user capabilities.

  • Does this service offer guides, tutorials and or customer support?
  • Birdeye has dedicated customer support.

  • What are some applications this service is commonly used in tandem with?
  • Birdeye is often used with EMR, PMS, and CRM software. Birdeye integrates with over 300 apps.

  • Who are the main user groups of this service?
  • Birdeye enables local businesses with 1, 10 or 10,000 locations to capture all customer feedback from review sites, social media, and NPS surveys, all in one dashboard. More than 100,000 businesses, ranging from SMB to Fortune 500, use the Birdeye platform to seamlessly monitor reviews from all major sites, get new reviews, automatically promote them across the web, run customer surveys, and get actionable insights to improve their operations and increase revenues.

  • What is this service generally used for?
  • Birdeye is an all-in-one customer experience software that reimagines the way feedback is used to acquire and retain connected customers. Birdeye offers a suite of products including reviews, social, surveys, listings, webchat, ticketing, insights, and competitive benchmarking to close the loop between reputation marketing and customer experience. Birdeye enables businesses to capture all customer sentiment from review sites, social media, Net Promoter Scores, and support cases in real-time for 1, 10 or 10,000 locations. All from one dashboard. Businesses use the Birdeye platform to seamlessly monitor reviews from all major sites, get new reviews, and automatically promote them across the web, social media, and search engines.

FAQs

    Does this service offer an API?
  • Yes.

  • Who are the main user groups of this service?
  • Single and multi-location businesses, digital marketing agencies and designers.

  • Does this service integrate with any other apps?
  • Zapier.

  • What platforms does this service support?
  • 100+ review sites including Google, Facebook, and more.

  • Does this service offer guides, tutorials and or customer support?
  • Email customer support and online help center.

  • What is this service generally used for?
  • Requesting, monitoring and displaying online reviews.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
5.19k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
15

Other

Who uses Birdeye
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses ReviewsOnMyWebsite
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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