Compare Big Dash vs Hashtag Loyalty

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About Big Dash

Looking for a state of the art community platform? Big Dash comes highly recommended by Publishers, NOG's and B2B Federations in The Netherlands. The Community as a service platform is built on the Google Cloud Platform so will grow with your ambition. With member posting, events and content library you can get SEO webtraffic to grow your community. The full integration with Stripe subscription services turns your branded community or publisher platform into a businessmodel.

About Hashtag Loyalty

Hashtag Loyalty enables businesses to grow by building customer loyalty, improving retention and increasing revenue.

Hashtag Loyalty's customer engagement technology is fit for Retail & Hospitality Businesses.
The product helps businesses:
1. Capture: first-party customer data via customer experience enhancing touchpoints - Loyalty Programs, Feedback & Reservations system.
2. Understand: your customer behavior and activity through your own personal dashboard (web & app).
3. Engage: your customers in a highly personalized manner using features such as campaigns, auto-engage, and referrals.

Hashtag Loyalty's product is split across 3 verticals Capture, Understand and Engage. Each one has its own interface that you can access and use. Below is the feature-wise breakdown of each vertical:
1. Capture:
a. Loyalty
b. Feedback
c. Reservations
2. Understand:
a. Customer Segmentation (RFM)
b. Customer Tagging
c. Custom Cohorts or Segments
d. Business Intelligence
e. Recommendations (Predictions & Analytics)
3. Engage
a. Campaigns & Targeting
b. Auto Campaigns
c. Journey Designer
d. Referrals
e. Feedback
f. Partnerships

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons
  • PayPal
  • Stripe

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons
  • PayPal
  • Stripe

Summary

    No key features associated with this application.

Summary

  • India’s most widely used Customer Engagement Platform for hospitality & retail businesses. Build customer loyalty, improve retention & increase revenue.

FAQs

    Does this service offer an API?
  • Yes, we offer a fully available API service.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we have a 24/7 built in digital customer support. We also offer an online guide to get you started with your community.

  • What platforms does this service support?
  • Big Dash is built as a progressive web app, so it's for everyone who has a internet browser.

  • What is this service generally used for?
  • To create your own community, or to expand your own brand by attracting members.

  • Does this service offer multi-user capability (e.g. teams)?
  • You can create groups in the community on the front-end, or create admins with different permissions to manage your community.

  • What are some applications this service is commonly used in tandem with?
  • Zapier, Salesforce, or Stripe for the recurring subscriptions.

  • Does this service integrate with any other apps?
  • We have a built in integration with Zapier, Salesforce and Stripe. Custom API connections are available but on demand.

  • Who are the main user groups of this service?
  • Mostly B2B , but it's great to use for everyone with a community. Or for who wants to start one, including payed memberships.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Point of Sale or Billing software.

  • What is this service generally used for?
  • This service is used by Retail & Hospitality brands to manage their customer retention.
    It is also used to manage the following functions:
    - Loyalty program
    - Feedback system
    - Reservations system
    - Understand Customer Behaviour: Lifetime Value, Purchase Patterns, Segmentation
    - Engage with customers in a personalized manner

  • Does this service offer guides, tutorials and or customer support?
  • Yes, this service offers dedicated customer support apart from initial implementation and training.

  • Who are the main user groups of this service?
  • Primarily small and medium enterprises in the food & beverage, health & fitness and retail industry.

Vendor Information

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Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses Big Dash
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Dutch, English
Regional Restrictions:
No restrictions.

Other

Who uses Hashtag Loyalty
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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