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About Beamer

Beamer is a smart and easy-to-use notification center and changelog that will help you announce important news, latest products, new features, special offers and more.

FEATURES

  1. Share posts with text, images and videos – Share your latest updates with your users using text, images, videos and gifs. Make your posts visual and get more engagement.
  2. Post scheduling – Create posts and schedule to be published at a specific day and time. Send announcements at the perfect time to increase reach.
  3. Push notifications – Bring users back to your site with push notifications. Notifications are created automatically from new posts. Reducing churn has never been this easy. 4.User feedback and reactions – Collect user feedback on your announcements so you can make better decisions.
  4. User segmentation – Target specific groups of users based on behavior, location and demographics. Stop sending all your customers the exact same announcements.
  5. Customize your design – Change the the design of your Beamer newsfeed to fit perfectly with your site or app. Change color, location, notification type and more.
  6. WordPress plugin – can be installed in less than 5 mins, no code required.

Try Beamer for free today! No fees or card required.

About eGain

eGain offers AI-powered solution used by leading organizations worldwide. It is a transformative customer service for supporting online customers and contact center agents. This service helps businesses engage, gain, and serve customers throughout various communication channels.

The suite consists of following modules: eGain CallTrack, eGain Chat, eGain Virtual Assistant, eGain ClickToCall, eGain Cobrowse, eGain Mail, eGain Notify, eGain Offers, and eGain Social. The whole package ensures 360-degree customer feedback and reliable information that can improve customer interaction. This way, businesses can offer their customers the option of live chat with support agents.

eGain converts conventional call centers into knowledge-based multichannel customer interaction centers. There is also Artificial Intelligence-powered virtual assistant software, as a virtual agent providing help for website visitors. It is based on the natural language processing technology, that acts as a guide for customers. Finally, eGain Social is a tool that collects data from social media, analyzing visitors' queries and content acting as a single-sourced social publishing, and reputation management.

About Crisp

Customer Relationship is something that companies can't get rid of but on the other hand, SMB's have to deal with small amount of time and few human resources. Based on this, Crisp has been created to help Startups & SMB's to scale their customers relationship thanks to a complete solution that gather every communication channels in one place.

Crisp offer 3 main plans that range from 0$ to 95$ a month with no hidden fees based on contact number or Email sent neither operators.

Through all these features, companies are able to enhance their customers relationship experience and automate lots of repetitive tasks to let operators to their best: advise and create human relationship.

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Summary

    No key features associated with this application.

Summary

  • Streamline and Automate Service Processes

  • Effectively Categorize Interactions

  • Monitor and Track Every Call

  • Integrate Multichannel Customer Communications

  • Complete Customer Information and Interaction History

  • A Common Knowledge Base

  • Intelligent Summarizing of Phone Calls.

  • Comprehensive Analytics

  • Fully integrated with other interaction channels

Summary

  • Shared inbox

  • Multi-channel customer service

  • Chatbot

  • Live Chat

  • Marketing & Sales Automation

  • Customer Support Automation

  • Routing Rules

  • Live Translate

  • Translated in 9 languages

Pricing

Basic

Free
Included in plan:
  • Live Chat
  • Mobile Apps
  • Notifications
  • 2 operators

Pro

$25.00
per website
Included in plan:
  • Canned Response
  • Shared Inbox (Facebook, Twitter, Telegram & Email Connection)
  • Shortcuts (Canned Responses)
  • Reply from Slack
  • Live Chat Triggers
  • Customization
  • Internal Search
  • 4 operators
  • Unlimited Messages

Unlimited

$95.00
per website
Included in plan:
  • Unlimited contacts & operators
  • CRM
  • Knowledge Base
  • Routing Rules
  • Drip campaigns
  • SMS
  • Chatbot
  • Auto-Responder
  • Status Page
  • Reminders
  • Analytics

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer an API?
  • Yes, it offers REST API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Videos, Customer Forums, Support Portal, Chat, Phone Support, Email Support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service integrate with any other apps?
  • eGain integrates with call center, business, content, and email systems.

  • Who are the main user groups of this service?
  • Main users of eGain are large companies aiming to provide timely, contextual, and consistent knowledge to consumers across digital & voice channels, touchpoints, as well as agents in contact centers for superior CX.

  • What is this service generally used for?
  • This service is generally used as a customer interaction software.

  • What platforms does this service support?
  • eGain is cloud-based, hosting, and on-site software.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • We provide 24/5 customer support, knowledge base and video to help customer scale their onboarding.

  • Does this service offer an API?
  • We provide an in-depth API that allows you to get and post information from and to Crisp.

  • Does this service offer multi-user capability (e.g. teams)?
  • We want to be the one stop for companies so that they do not have any other tool to use rather than Crisp.

  • Who are the main user groups of this service?
  • We provide our software to every companies that are willing to improve their customer relationship.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Sunnyvale
Employees:
501-1000
Likes:
Followers:
2.62k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
3.16k

Other

Who uses Beamer
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses eGain
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English, German, French
Regional Restrictions:
No restrictions.

Other

Who uses Crisp
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Chinese, French, English, Finnish, Spanish, German, Dutch, Russian, Portuguese
Regional Restrictions:
No restrictions.
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