Compare bContact vs Workfront vs Samanage

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About bContact

bContact is a cloud based SaaS business offering small and medium sized companies access to a fully integrated set of business management tools including a CRM, accounting, invoicing, billing, quotations and other useful features.

About Workfront

Workfront features enterprise work management, issue tracking, document management time tracking and portfolio management.
Workfront deals with Enterprise Work Management, rather than Project Management, as a proven, cloud-based solution that manages all a user's work in one place.
Workfront provides a software-as-a-service platform for enterprise workflow management, and solutions for marketing teams, for IT teams, and for service teams.

About Samanage

Samanage offers real cloud-based IT service desk and asset management software that helps companies govern their IT environment.
This service empowers organizations with an innovative ITSM platform that automates and simplifies their daily IT tasks.
Samanage is also the only ITSM solution that automatically pulls warranty information for all of the major hardware providers. Their clients can also go live operationally without any professional service support within minutes.

Features

  • Accounts Payable
  • Accounts Receivable
  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • General Account Ledger
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Payroll
  • Project Management
  • Scheduling
  • Supplier Management
  • Tax Management
  • Third-Party Plugins/Add-Ons
  • Travel Management

Features

  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Gantt Charts
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Resource Management

Features

  • Accounts Payable
  • Accounts Receivable
  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • General Account Ledger
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Payroll
  • Project Management
  • Scheduling
  • Supplier Management
  • Tax Management
  • Third-Party Plugins/Add-Ons
  • Travel Management

Summary

  • Free for the first user, always.

  • Very easy to use and a short learning curve.

  • All critical business management tools in one package.

  • Major cost savings over competing applications.

  • Integrated bulk email feature - 200 free emails per day! Optional SMTP for bigger blasts.

  • Multi-user with highly customizable permissions.

  • API ready for third party applications.

Summary

  • For Service Teams: Team collaboration, document management, social recognition.

  • For IT Teams: Project and portfolio management, resource management, capacity planning, gantt charts, agile project management.

  • For Marketing Teams: Request management, work templates, work management, digital proofing, approvals, digital asset management.

Summary

  • IT Service Desk: Manages tickets and service requests, email integration of self-service portal.

  • Self-Service Portal: Employees can resolve their issues independently.

  • Contract Management: Tracking all contracts and software licences.

  • IT Asset Management: Management of every asset in the organization.

  • IT Service Catalog: Streamline available service requests and fulfillment processes.

  • Risk Detection: Scans software and hardware continuously for all issues.

Pricing

Additional Employee

$9.95
1 user(s) / month
Included in plan:
  • All

Pricing

  • Credit card required: N/A
  • Collaboration Licences: Price On Request
    Work Licences: $360 USD/user/year
    Plan Licences: $720 USD/user/year

Pricing

  • Credit card required: No
  • Pricing on Request: Customers receive customized price quotes based on number of accepted services.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Does this service offer an API?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • bContact is designed to have everything you need to run your business.

  • What platforms does this service support?
  • Web App, works on every device.

  • What is this service generally used for?
  • Basic bookkeeping, invoicing, collections, contact management, quotations.

  • Who are the main user groups of this service?
  • Small and medium sized businesses with a sales team and accounting department.

FAQs

    Who are the main user groups of this service?
  • Users of Workfront are project management teams in thousands of companies in over 65 countries. It is used across the whole organization, except for C-level executives and finance.

  • What is this service generally used for?
  • It is used for project and workflow management.

  • Does this service integrate with any other apps?
  • Workfront allows integration with many valuable marketing tools.

  • Does this service offer multi-user capability (e.g. teams)?
  • It offers multi-user capability.

  • What platforms does this service support?
  • Workfront also offers mobile apps for Apple and Android.

  • Does this service offer an API?
  • It offers API integration

  • Does this service offer guides, tutorials and or customer support?
  • They provide help center, live chat, phone support, a community portal and documentation.

FAQs

    Who are the main user groups of this service?
  • Main users are companies that employ between 100-3,000 people.

  • What is this service generally used for?
  • This service is generally used for IT Asset Management.

  • What platforms does this service support?
  • This service is web-based, and runs on Mac, Windows, and Linux. Mobile version works on any mobile device running iOS 4+, Android 2.1+, webOS 2, Windows Mobile, or BlackBerry 6, on mobile browser, without installing a native app.

  • What are some applications this service is commonly used in tandem with?
  • Samanage is the most commonly used with: Google apps; Zendesk; OneLogin; Okta; Email clients etc.

  • Does this service integrate with any other apps?
  • It integrates with over 200 cloud applications.

  • Does this service offer an API?
  • Their REST API allows customers and developers to expand and build on the Samanage platform.

  • Does this service offer guides, tutorials and or customer support?
  • Samanage offers their clients following support services: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
64

Vendor Information

Founded:
2001
Based in:
Lehi
Employees:
501-1000
Likes:
Followers:
67

Vendor Information

Founded:
2007
Based in:
Cary
Employees:
51-200
Likes:
Followers:

Other

Who uses bContact
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Regional Restrictions:
No restrictions.

Other

Regional Restrictions:
No restrictions.
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