Compare bContact vs ConnectWise vs Apptivo

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Crozscore:

53%
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17%
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Crozscore:

87%
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84%
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Crozscore:

82%
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71%
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bContact screenshot view 1 more ConnectWise screenshot view 4 more Apptivo screenshot view 4 more

Software Description:

bContact is a cloud based SaaS business offering small and medium sized companies access to a fully integrated set of business management tools including a CRM, accounting, invoicing, billing, quotations and other useful features.

Software Description:

Main users of ConnectWise are technology companies including IT services, cloud services, software developers, professional services, security, and telecom. It helps them manage the process of selling, servicing, and supporting technology.

ConnectWise provides its users with an effective solution for making all information consolidated, automating their business processes for better customer support. The software is web-based and it provides an integrated business-process management (BPM), help desk and customer solution along with reliable analytics and customizable dashboards.

Main features of ConnectWise are Help Desk, Agreements, Account Management, Sales & Marketing, Procurement, Time Tracking & Billing, Project Management, and Reporting. All these features make ConnectWise an End-to-End complete organizational tool that encompasses ticketing, sales, projects, time and costs.

Software Description:

Apptivo is designed to help enterprises collaborate with their customers, partners and also compete against large competitors.
The free-of-charge software service includes solutions for business needs such as invoicing, project management, time tracking, sales reporting, sales force, estimation and customer relationship management (CRM).

Features:

  • Call Tracking
  • Email Integration
  • Data Export
  • Contact Sharing
  • Contact Management
  • External Integrations
  • File Sharing
  • Customer Management
  • Scheduling
  • Dashboard
  • Password & Access Management
  • Supplier Management
  • Payroll
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Inventory Tracking
  • Lead Management
  • Tax Management
  • General Account Ledger
  • Notifications
  • Batch Permissions & Access
  • Data Import
  • Data Visualization
  • API
  • Accounts Receivable
  • Expense Tracking
  • Budgeting
  • Accounts Payable

Features:

  • Payroll
  • Scheduling
  • Data Export
  • Data Import
  • Customer Management
  • Password & Access Management
  • Forecasting
  • External Integrations
  • API
  • Notifications
  • Dashboard
  • Project Management

Features:

  • Contact Management
  • Contact Sharing
  • Lead Management
  • Project Management
  • Billing/Invoicing
  • Data Import
  • Email Integration

Summary:

  • Free for the first user, always.

  • Very easy to use and a short learning curve.

  • All critical business management tools in one package.

  • Major cost savings over competing applications.

  • Integrated bulk email feature - 200 free emails per day! Optional SMTP for bigger blasts.

  • Multi-user with highly customizable permissions.

  • API ready for third party applications.

Summary:

  • Help Desk Management

  • Service Support Management

  • Project Management

  • Billing

  • Procurement

  • Dashboards and Reporting

  • Email Management

  • Time Sheets

  • Dispatch Portal

  • Service Boards

Summary:

  • Invoices: Apptivo's invoices integrate with Google Checkout, Paypal, and Authorize. They have also released free invoicing apps for iPhone and Android.

  • Project Management: The application includes a 'Quick Project' flow for simple project creation and features a user-friendly graphical interface with step by step directions and clear screen shots.

  • CRM: It consists of two basic tools, one designed to handle cases raised by customer complaints and suggestions, and the other dealing specifically with Return Material Authorization (RMA).

  • Procurement: Manage an unlimited number of vendors, purchase orders, and items at one time.

Additional Employee

$9.95
1 user(s) / month
Included in plan:
  • All

Pricing:

  • Credit card required: N/A
  • Starter: Free. Premium: $10 user/mo, with free trial. Ultimate: $25 user/mo, with free trial.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Does this service offer an API?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • bContact is designed to have everything you need to run your business.

  • What platforms does this service support?
  • Web App, works on every device.

  • What is this service generally used for?
  • Basic bookkeeping, invoicing, collections, contact management, quotations.

  • Who are the main user groups of this service?
  • Small and medium sized businesses with a sales team and accounting department.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Community, Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service offer an API?
  • Yes, it offers REST API.

  • What platforms does this service support?
  • This is a web-based software.

  • Does this service integrate with any other apps?
  • Integrations: Acomba, Active Directory Contacts Sync, Anchor, AuthAnvil, AVG Managed Workplace, BizDox, BrightGauge, BVoIP 3CX, CentraStafe, CharTec BDR, CharTec SaaS BDR, Client Heartbeat, Cloud Manager, CloudBerry Managed Backup, CNET ChannelOnline, Connect and Market by Yellowbus, ConnectBooster,, Dynamics GP Integration, eAutomate, eFolder, Excel Micro, Exchange Defender, Executive Briefing Service for, ConnectWise, Field Nation, Fortinet, FreedomIQ, GFI Maz, Google, independenceIT Cloud Workspace, Intermedia, QuoteWeks, qvWise, RapidFiretools Email2Ticket, RapidFiretools Network Detective, Reflexion, RepairTech TechSuite, Replibit, Sage 100 ERP, Vault Logix, Vembu, VirtualTone, VTone MSP BILLING Module, WatchGuard, Web Teks, Website Connector, Wise-Sync Quickbooks Online, Work Market, Xero.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • This service is generally used as a business management solution for technology companies.

  • Who are the main user groups of this service?
  • Main users of ConnectWise are companies that sell, service, and support technology - from managed service providers and cloud service providers to managed print, VOIP, VARs.

FAQs:

    What is this service generally used for?
  • It is used as a business software service for entrepreneurs.

  • What platforms does this service support?
  • Apptivo is a web-based application, and runs on any operating system. There are mobile app available both on the iPhone and Android device.

  • Does this service integrate with any other apps?
  • There is deep integration with other various apps within Apptivo, with mobile apps, with Google apps, etc.

  • Does this service offer an API?
  • Aptivo's service includes API access to integration for websites.

  • Does this service offer multi-user capability (e.g. teams)?
  • It does offer multi-user capability.

  • Does this service offer guides, tutorials and or customer support?
  • Apptivo offers a live chat customer support service to its software users, webinar, video tutorial and help center.

  • Who are the main user groups of this service?
  • The main users of Apptivo are small and medium-sized businesses.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
57

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
12.1k

Publisher:

Founded:
2009
Based in:
Fremont
Employees:
51-200
Likes:
Followers:

Other:

Who uses bContact
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ConnectWise
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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