Compare Batchbook vs SugarCRM vs Brand24

SugarCRM

CRM
 (18)
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Crozscore:

80%
what is this?
95%
46%
interest rising

Crozscore:

85%
what is this?
78%
53%
interest falling

Crozscore:

83%
what is this?
87%
49%
interest rising
Batchbook screenshot view 4 more SugarCRM screenshot view 4 more Brand24 screenshot view 1 more

Software Description:

BatchBook offers a great deal of information to help its users develop social strategies in order to improve customer relations. From a single application, the entire team can be connected to all of their social media profiles.
Batchbook takes the guesswork out of setting up the CRM by making it as easy as drag-and-drop. Users can drag-and-drop a vCard or spreadsheet into any Batchbook screen to add it to their database.
It'll analyze the fields and try to automatically match them with the fields that are already in use.
It is also possible to select fields for the other data that it doesn't recognize automatically, or make a new custom field.

Software Description:

SugarCRM is convenient tool for sales automation, marketing automation, account management and other customer relationship management (CRM) needs.
Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
A strong contender in the CRM market, the software is a viable option for organizations that require flexibility, ease of use, affordability, and choice in cloud providers.

Software Description:

Brand24 provides a simple solution that allows you to both track and engage in online conversations relevant to your business. Brand24 gives you instant access to mentions about your brand across the web, from social networks to influential publishers. React and engage quickly to real-time comments made about your brand. Follow-up on positive comments from your brand ambassadors, or respond to a dissatisfied customer before the story gets ahead of you. 80% of consumers do research or ask online before making a buying decision. Brand24 gives you the listening tools to find these leads, identify where to promote products and find customers before they find you.

Features:

  • Dashboard

Features:

  • Contact Management
  • Contact Sharing
  • Customer Management
  • Email Integration
  • Forecasting
  • Lead Management
  • Marketing Automation
  • Data Export
  • Data Import
  • History/Version Control
  • Task Scheduling/Tracking

Features:

Summary:

  • Contacts Organization: Using tags, custom fields, and activities.

  • Instant Setup: Adding contacts to Batchbook immediately by dragging a vCard or CSV file onto any Batchbook page, or importing from other apps.

  • To-Dos & Lists: To-dos are wildly flexible and can be set up to work wherever you need them most – in e-mail, sms, a calendar or on mobile.

  • Mobile: Users have access to their contacts wherever and whenever they need them, using the mobile version of Batchbook.

  • Unlimited Users: Batchbook enables collaboration across teams

  • Deals: Users can track new leads coming in from webforms, e-mail marketing or social posts.

Summary:

  • Email Integration

  • Marketing Automation

  • Sales Force Automation

  • Customer Support

  • Social CRM

  • Reporting

Summary:

  • Real-time Internet Monitoring

  • Influencer Analysis

  • Sentiment Analysis

  • Collaborative Work & Report Generation

  • Competitor Knowledge

  • Mobile App for iOS/Android

Pricing:

  • Credit card required: N/A
  • $46/month up to 10,000 contacts.
    $63/month for up to 15,000 contacts.
    $80/month for up to 20,000 contacts.
    $96/month for up to 25,000 contacts.
    $113/month for up to 30,000 contacts.
    Free trial available for all pricing plans.

Pricing:

  • Credit card required: N/A
  • Professional: $40 user/month.
    Enterprise: $65 user/month.
    Ultimate: $150 user/month.
    All pricing plans allow free trial.

Pricing:

  • Starting from: $49.00/month
  • Credit card required: No
  • Plus: $49 per month
    Premium: $99 per month
    Max: $349 per month

FAQs:

    Who are the main user groups of this service?
  • BatchBook is the CRM for small business.

  • What is this service generally used for?
  • It is generally used as a cloud based customer relationship management tool.

  • What platforms does this service support?
  • Web-based, Android, Windows Phone, iPhone.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used with ActiveCampaign; Xero; and Freshdesk.

  • Does this service integrate with any other apps?
  • BatchBook integrates with: MailChimp, FreshBooks, QuickBooks, Xero, ActiveCampaign, Mad Mimi, Yesware, HappyFox, HootSuite, Direct Mail Manager, Eventbrite, Formstack, Google Apps for Work, RightSignature.

  • Does this service offer an API?
  • It offers a RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Batchbook enables collaboration across teams.

  • Does this service offer guides, tutorials and or customer support?
  • They offer video tutorials, online support, knowledge base, and webinars.

FAQs:

    Who are the main user groups of this service?
  • Main users of SugarCRM are small- and medium-sized businesses in any particular industry.

  • What is this service generally used for?
  • It is generally used for customer relationship management.

  • What platforms does this service support?
  • SugarCRM is a web-based application, with native mobile app for Android and iPhone.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with: LiveChat; ActiveCampaign; Synchroteam; eXo Platform; Vision Helpdesk; Freshdesk.

  • Does this service integrate with any other apps?
  • SugarCRM integrates with any third party systems people use, and can accommodate the new modules.

  • Does this service offer an API?
  • It offers an API

  • Does this service offer guides, tutorials and or customer support?
  • They offer documentation, training & help, and customer center.

FAQs:

    Who are the main user groups of this service?
  • We monitor over 30,000 brands and products. Including companies like Intel, Panasonic, IKEA, Vichy, Air France, GlaxoSmithKleine and Samsung. Apart from brands themselves, our second largest customer group are all types of agencies – PR agencies, social media agencies, marketing agencies, interactive agencies, etc. 50% of our subscribers are small and medium companies - i.e. doctors, shop owners, restaurant owners, startups, ebay sellers.

  • What is this service generally used for?
  • Brand24 is an online monitoring and analytics tool that helps brands understand their audience, track online mentions and reach out to prospects and current customers.

  • Does this service offer multi-user capability (e.g. teams)?
  • Brand24 enables its users to share projects, alerts and results across teams.

  • Does this service offer guides, tutorials and or customer support?
  • Brand24 offers many support options: via phone, FAQs. video tutorials and for all professional packages - 24/7 online support.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
6.77k

Publisher:

Founded:
2004
Based in:
Cupertino
Employees:
501-1000
Likes:
8.55k
Followers:
18.4k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
20.7k

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Brand24
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Indonesian, Polish, English
Regional Restrictions:
No restrictions.
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