Compare AVOXI Core vs Freshdesk vs Riddle

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80%
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85%
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Software Description:

With the AVOXI Core Cloud PBX phone system, your business can manage global and local communications from anywhere. It's easy to get started:

  1. Choose your toll free and local numbers (available for 120+ countries).
  2. Configure your extensions, softphones, phone system features.
  3. Start making and taking calls.

The AVOXI Core VoIP system includes 40+ business-class calling features, including:

  • Call Forwarding
  • Call Recording
  • IVR/Virtual Attendant
  • Ring Groups
  • Call Conferencing
  • Call Tracking
  • Call Logs
  • Voicemail
  • Voicemail to Email
  • And more!

You can manage all of your phone numbers and features from the AVOXI Core Online Portal. All you and your team need to get started is a laptop and a reliable Internet connection.

Ready to learn more? Contact an AVOXI VoIP specialist today!

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Software Description:

Interactive content is huge these days - and Riddle makes it easy for anyone from freelancers to major companies to quickly build their own quizzes, lists, or polls. Riddle is ideal for driving engagement and viral traffic back to your site, Riddle has already gone global - used by the BBC, InStyle, and hundreds of other publishers and brands.

Make a Quiz and Gather Emails
Add a lead generation form to your quiz, list, or poll. Completion can be optional or required before users can view their results. The NBA's Chicago Bulls use quizzes for contests - with a 27% email opt-in rate

Send Sign Ups to Your Email Marketing Tool
Easily connect your quiz with any email automation software like AWeber, MailChimp, or ConvertKit. Send auto follow-up messages - based on how each user answered!

Engage Your Readers - Get Them Sharing
According to Adweek, quizzes are by far the most shared content on social media. Make quizzes that feature Facebook, Twitter, and other sharing options to drive all traffic back to your site.

Features:

  • Multi-User

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Features:

Summary:

  • Toll Free Numbers in 120+ Countries

  • Local Phone Numbers in 1500+ Cities Worldwide

  • Free Softphone Included with Every Extension

  • Package and Per-minute Plans Available

  • Business VoIP Software with 20+ Business-class Calling Features

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary:

  • No I.T. or coding required: Get up and creating in just seconds

  • Attract more traffic: The more people share, the more new users all come back to visit YOUR site

  • Boost engagement: Through beautiful and highly viral quizzes, lists, polls, personality tests, and more

  • Get more leads: Add integrated forms - automatically send follow up emails based on user results from AWeber, MailChimp, or any other marketing software.

USA Unlimited

$39.99
1 user(s) / month
Included in plan:
  • Unlimited Inbound/Outbound Calling to USA
  • Includes US Toll Free or Local Number
  • 20+ Business-class Calling Features

Global Office

$24.99
1 user(s) / month
Included in plan:
  • 150 included minutes
  • Toll Free Number
  • Free Extension and Softphone
  • 25% Off Added Minutes
  • Available for select countries
  • 20+ Business-class Calling Features

USA & Canada Unlimited

$45.99
1 user(s) / month
Included in plan:
  • Unlimited Inbound/Outbound to the US and Canada
  • Includes US or Canada Toll Free Number
  • 20+ Business-class Calling Features

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

Pricing:

  • Starting from: $25.00/month
  • Credit card required: N/A
  • Basic: unlimited creation, unlimited leads, includes Riddle brand
    Pro: (white label solution) unlimited creation, unlimited leads, using your own logos, CSV delivery of leads
    Enterprise: (white label solution) unlimited creation, unlimited leads, using your own logos, custom CSS and font support, multi-user teams

    Full pricing details at: http://blog.riddle.com/segmenting-users-based-on-quiz-data/.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • The complete AVOXI Core User Guide is available for all customers. We also offer bi-weekly training webinars to help our customers get the most from the AVOXI Core system.

    Customer support via chat, email, and phone is available at no extra charge should you need immediate assistance.

  • Does this service offer multi-user capability (e.g. teams)?
  • The AVOXI Core Cloud PBX phone system supports small and large teams alike. Contact an AVOXI VoIP specialist for a free quote for your team.

  • What is this service generally used for?
  • The AVOXI Core platform is used for local and global communications. Extension to extension calling on the Bria softphone is free, so it works well for companies with multiple locations or remote employees.

  • What platforms does this service support?
  • Every AVOXI Core extension comes with a free Bria softphone that can be accessed from mobile phones or personal computers.

  • Who are the main user groups of this service?
  • The AVOXI Core Cloud PBX phone system is used by international businesses of all sizes. The AVOXI Core Online Portal allows businesses to manage their phone numbers and business phone system features from anywhere. Toll free and local phone numbers make it easy for these businesses to reach prospects and customers worldwide.

  • Does this service integrate with any other apps?
  • Google Analytics, Google AdWords

  • Does this service offer an API?
  • Not at this time.

  • What are some applications this service is commonly used in tandem with?
  • Google Analytics, Google AdWords, Smart Queue Call Center Software

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs:

    Who are the main user groups of this service?
  • We've seen everyone from newspaper publishers, teachers, brands, bands and bloggers use Riddle's interactive tools. Quizzes, polls, and other engagement tools are incredibly popular right now - across pretty much every vertical and use case.

  • What is this service generally used for?
  • Interactive content is ready made for boosting engagement - people love to contribute their opinions, and then share their results with their friends (and friends of friends). We've integrated lead generation closely with our tools - asking potential customers to sign up for more information as they interact with compelling content has proven to be highly effective for authors, newspapers, restaurants, bloggers, and more.

  • What platforms does this service support?
  • Mobile-optimised, Riddle works seamlessly across all desktop and mobile browsers.

  • What are some applications this service is commonly used in tandem with?
  • Our lead generation platform sync with all major marketing platforms - so interested leads can instantly be added to sales lead funnels or newsletter lists for subsequent follow ups.

  • Does this service offer multi-user capability (e.g. teams)?
  • Absolutely - teams, different permissions and access rights, and more.

  • Does this service offer guides, tutorials and or customer support?
  • Yes - very intuitive to get started, and our customer service is proud of responding most often in less than 5 minutes to any questions.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
11-50
Likes:
Followers:

Other:

Who uses AVOXI Core
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Riddle
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Danish, German, English, Finnish, French, Italian, Japanese, Korean, Latvian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese
Regional Restrictions:
No restrictions.
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