Compare AVOXI Core vs Bookafy vs Freshdesk

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Crozscore:

80%
what is this?
34%
interest rising

Crozscore:

80%
what is this?
82%
34%
interest rising

Crozscore:

85%
what is this?
79%
59%
no significant changes
AVOXI Core screenshot Bookafy screenshot view 5 more Freshdesk screenshot

Software Description:

With the AVOXI Core Cloud PBX phone system, your business can manage global and local communications from anywhere. It's easy to get started:

  1. Choose your toll free and local numbers (available for 120+ countries).
  2. Configure your extensions, softphones, phone system features.
  3. Start making and taking calls.

The AVOXI Core VoIP system includes 40+ business-class calling features, including:

  • Call Forwarding
  • Call Recording
  • IVR/Virtual Attendant
  • Ring Groups
  • Call Conferencing
  • Call Tracking
  • Call Logs
  • Voicemail
  • Voicemail to Email
  • And more!

You can manage all of your phone numbers and features from the AVOXI Core Online Portal. All you and your team need to get started is a laptop and a reliable Internet connection.

Ready to learn more? Contact an AVOXI VoIP specialist today!

Software Description:

Manage and automate scheduling for calls, meeting and appointments.

More Features? You bet! Here are a few other features that make Bookafy great...

  • Google 2-way Sync
    Staff and Admin can sync all appointments to/from Google calendar and Bookafy. Appointments from Google sync to Bookafy. Appointments on Bookafy Sync to Google.

  • Recurring Appointments
    Create recurring appointments for your customers. Customization is unlimited. 2x per week, every other week, 1x per month… you decide!

  • IFrame Site Integration
    You can add a link from your site to your private subdomain… or Iframe the scheduling tool right into your website. This is the most used and most seamless approach to scheduling integration.

  • Free Website
    If you don’t have your own website, we will give you one! Your clients will have access to your information and they can schedule an appointment anytime! All Included!

  • Custom Fields
    When customers book an appointment, you can decide which fields you want, and you can add your own. Maybe you want their birth date, or skype id… Bookafy allows you to customize for your needs!

  • Mail Chimp Integration
    Automatically sync all of your customers to mail chimp for seamless marketing integration. No longer will you need to download, copy/paste. 1-click and its done!

  • Zapier Integration
    With Zapier, you can integrate with Office 365, and many many other products.

  • Time Zones
    If you are in one time zone, and the customer is in another… the appointments will automatically reflect the correct time zone for all parties.

  • Custom Staff Schedules
    View booked appointments, who’s in the office, customer notes and accept payments in one sweet spot.

  • Constant Contact Integration
    Sync all customers with Constant Contact integration..

  • SMS Text Alerts
    SMS Appointment reminders are Free (I should say included at no extra cost) and will make a remarkable difference in your business. A quick reminder to your customers cell phone will prevent no shows and last minute cancellations.

  • Buffer Between Appointments
    If you need some down time between appointments, travel time or prep time… you can add automatic buffer times for each service.

  • Custom Messages
    You can include your own custom message with each appointment confirmation. Remind them to bring something, reminder to come early, what to wear, etc

  • Instant Notifications
    You can have as many employees, services and appointments as you want! Bookafy’s here to help your business grow.

  • Mobile Booking
    Customers can schedule via mobile phone, desktop, laptop or tablet. We make it easy for your customers to schedule!

  • Customer Reminder Schedule
    We will automatically send reminders messages via SMS Text and Email… but you get to decide when we send it. 1 hour, 6 hours, 12 hours, 24 hours, 48 hours? You decide based on your business needs.

  • Color Match Your Brand
    You can change the colors of the calendar to match your brand. Change the text color, header, buttons, and more with a color picker or HTML color code.

  • Customize Service Start Times
    Choose which services start at which times. Example: Coffee Meetings can start at only 10am and 2pm. Or new client meetings only at 4pm on Mondays.

  • Languages Supported
    Bookafy supports roughly 29 languages including Chinese, Japanese, German, French, Spanish, Hindi and many many more. Your clients will see language in the Businesses primary language.

  • Import Customers
    If you have a list of current customers, you can import all of their contact info… and if you need your whole calendar imported we can do that for you. Free.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Features:

  • Multi-User

Features:

  • Lead Management
  • Contact Management
  • Stripe
  • Feedback Management
  • Project Management
  • Email Integration
  • Data Export
  • External Integrations
  • Notifications
  • Data Import
  • API
  • Customer Management
  • Multi-User
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Time Management
  • Calendar Management
  • Chat
  • Payment Processor
  • Scheduling

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Summary:

  • Toll Free Numbers in 120+ Countries

  • Local Phone Numbers in 1500+ Cities Worldwide

  • Free Softphone Included with Every Extension

  • Package and Per-minute Plans Available

  • Business VoIP Software with 20+ Business-class Calling Features

Summary:

  • Online Scheduling

  • SMS Text Reminders

  • Recurring Appointments

  • Class Scheduling

  • iFrame

  • Google Calendar 2-way Sync

  • Outlook Calendar 2-way Sync

  • Customer Marketing Messages

  • Receive customers full social profile

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

USA Unlimited

$39.99
1 user(s) / month
Included in plan:
  • Unlimited Inbound/Outbound Calling to USA
  • Includes US Toll Free or Local Number
  • 20+ Business-class Calling Features

Global Office

$24.99
1 user(s) / month
Included in plan:
  • 150 included minutes
  • Toll Free Number
  • Free Extension and Softphone
  • 25% Off Added Minutes
  • Available for select countries
  • 20+ Business-class Calling Features

USA & Canada Unlimited

$45.99
1 user(s) / month
Included in plan:
  • Unlimited Inbound/Outbound to the US and Canada
  • Includes US or Canada Toll Free Number
  • 20+ Business-class Calling Features

Pricing:

  • Starting from: $7.00/month
  • Credit card required: No
  • $7 per user per month for Pro plan, $11 per user per month for Enterprise.

    Larger enterprise accounts can contact us to discuss bulk licensing offers.

Free

Free
Included in plan:
  • Free website with booking page

Larger Enterprise


1 user(s) / month
Included in plan:
  • Call to discuss pricing for larger organizations

Pro

$7.00
1 user(s) / month
Included in plan:
  • Text Messaging
  • Two Way Calendar Sync
  • Video Conference Integrations
  • Multiple Staff/Users
  • Support via phone, video call and email

Pro

$7.00
1 user(s) / month
Included in plan:
  • 2 way sync with Exchange, Outlook, Icloud or Google cal
  • SMS Text Message reminders
  • Appointment routing to teams based on skills and availability
  • Classes and Group Events
  • Payments

Enterprise

$11.00
1 user(s) / month
Included in plan:
  • Same as Pro plan +
  • CRM Integrations - Salesforce, Pipeline Deals, Zoho, Hubspot and more
  • Custom API usage
  • Custom features and UI design

FREE

Free
Included in plan:
  • Free Booking Page
  • 1 way sync to calendars
  • Auto Confirmations
  • Auto Reminders
  • Reviews

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • The complete AVOXI Core User Guide is available for all customers. We also offer bi-weekly training webinars to help our customers get the most from the AVOXI Core system.

    Customer support via chat, email, and phone is available at no extra charge should you need immediate assistance.

  • Does this service offer multi-user capability (e.g. teams)?
  • The AVOXI Core Cloud PBX phone system supports small and large teams alike. Contact an AVOXI VoIP specialist for a free quote for your team.

  • What is this service generally used for?
  • The AVOXI Core platform is used for local and global communications. Extension to extension calling on the Bria softphone is free, so it works well for companies with multiple locations or remote employees.

  • What platforms does this service support?
  • Every AVOXI Core extension comes with a free Bria softphone that can be accessed from mobile phones or personal computers.

  • Who are the main user groups of this service?
  • The AVOXI Core Cloud PBX phone system is used by international businesses of all sizes. The AVOXI Core Online Portal allows businesses to manage their phone numbers and business phone system features from anywhere. Toll free and local phone numbers make it easy for these businesses to reach prospects and customers worldwide.

  • Does this service integrate with any other apps?
  • Google Analytics, Google AdWords

  • Does this service offer an API?
  • Not at this time.

  • What are some applications this service is commonly used in tandem with?
  • Google Analytics, Google AdWords, Smart Queue Call Center Software

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Seattle
Employees:
2-10
Likes:
1.45k
Followers:
354

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Other:

Who uses AVOXI Core
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses Bookafy
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Bengali, German, Japanese, Italian, Persian, Chinese, French, Hindi, Hungarian, Korean, Spanish, Telugu, Swedish, Vietnamese, Urdu, Turkish, Czech, Danish, Finnish, Dutch, Russian, Ukrainian, Portuguese, Norwegian, Polish, Malay, Arabic, Panjabi, Romanian, Indonesian
Regional Restrictions:
Payment systems with stripe and authorize.net do not work in all countries. You can verify payment in your country by going to stripe.com or authorize.net

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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