Autotask is the end-to-end critical function management solution for IT businesses. It automates project workflows, provides real-time insights, enables instant communication, meets billing needs, and increases profitability.
This platform integrates following functions: expense management, service desk, project management, CRM, and time and billing. It is one of the most trusted providers of web-based IT Services Management Software, whose main users are technology service providers with a broad client base and developed network infrastructures. They principally benefit from the process and project automation, as well as workforce management.
Autotask provides a great cloud-based ticket interface, is ITIL-compliant, and is also able to manage different SLA levels and monitor each agreements’ details with automated warnings, workflows, and escalation pathways. Finally, there is a powerful analytics feature, that enables users to see their company from multiple angles and get critical business data.
About Katalon Studio
Katalon Studio enhances Selenium and Appium with a complete test automation framework that helps you start testing in no time.
* Provides project templates for organizing test cases, object repository and keywords
* Fully supports Web, Android, iOS and API testing on all operating systems
* Easy to integrate with Jenkins, GIT, JIRA, and qTest with native plugins
* Records actions on Web & Mobile to generates scripts with hundreds of built-in keywords
* Builds advanced scripts with IDE or customize steps with tabular interface easily
* Useful built-in object spy, code completion, in context reference, refactoring helper to make scripting more enjoyable
* Runs/Debug test cases or test suites using multiple configurations and data sets
* Runs test at any step on multiple browsers and devices locally or with cloud services
* CLI and command line generator enable CI/CD and DevOps practices
* Includes run-time rules to automatically handle complex execution flows
Report and Debug
* With advanced logging, debug data, screenshots and videos
* Customizable post execution workflow to notify, submit bug or process the execution results
* Dashboards, flaky metrics and coverage execution results to improve automation strategy
* Automatically updates all associated test cases and suites when objects are changed
* Allows easy management and maintenance of tests, data and keywords
* Imports external libraries to improve the automation functions beyond Selenium and Appium limit
ServiceTree is a true Professional Services Automation platform. We like to call it a 'Knowledge Driven Process Automation' platform for MSPs and IT Teams. ServiceTree is optimized to deliver a process that flows smoothly guiding a support issue through all stages of identification, definition, allocation, execution and completion. With Open Next and Decision Trees all you need to do is Click and you have an end to end 360 Degree automated system.
Time and Expenses
Quoting and e-Commerce
Powerful web & app automation testing solution helps you test more, test faster, launch better software.
A single installation package contains everything you need to deploy a powerful test automation tool.
Built-in templates with clear tutorials help you quickly build and run your automation test scripts.
New testers can use recording and keywords to build automation tests, while expert testers have a full IDE to build advanced scripts.
Reduce time to open large project or lengthy test cases.
Direct JIRA ticket submission from your automation test.