Compare Autotask vs Scoro vs Zapier

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Crozscore:

89%
what is this?
91%
42%
interest rising

Crozscore:

90%
what is this?
92%
37%
interest rising

Crozscore:

94%
what is this?
95%
65%
interest rising
Autotask screenshot view 4 more Scoro screenshot view 5 more Zapier screenshot view 4 more

Software Description:

Autotask is the end-to-end critical function management solution for IT businesses. It automates project workflows, provides real-time insights, enables instant communication, meets billing needs, and increases profitability.

This platform integrates following functions: expense management, service desk, project management, CRM, and time and billing. It is one of the most trusted providers of web-based IT Services Management Software, whose main users are technology service providers with a broad client base and developed network infrastructures. They principally benefit from the process and project automation, as well as workforce management.

Autotask provides a great cloud-based ticket interface, is ITIL-compliant, and is also able to manage different SLA levels and monitor each agreements’ details with automated warnings, workflows, and escalation pathways. Finally, there is a powerful analytics feature, that enables users to see their company from multiple angles and get critical business data.

Software Description:

Scoro is a cloud-based business management solution for small-to-midsize companies in advertising, consulting, IT and other industries. The solution provides a control hub that displays outstanding tasks, account information, key performance indicators, calendar events and more all on a single screen.

Work Scheduling & Tracking:

  • Schedule tasks and meetings. Everyone can manage their own task lists by priorities, projects, statuses, and deadlines.
  • Get an instant visual overview of everyone's workload, realistic deadlines, potential over-bookings, and available slots.
  • Say no to time sheets! Everyone’s calendar events and completed tasks are automatically added to their work reports.

Project Management:

  • Manage everything related to a project on one page, including time spent and billed, planned tasks and meetings, invoices and expenses, comments and files.
  • Create budgets and allocate billable and non-billable work.
  • Manage your project portfolio by configurable statuses (e.g. in progress, completed) and tags (e.g. type, department, market etc).

CRM & Quoting:

  • Get a complete overview of a client or supplier on one page – from the first “hello” to the final invoice. This includes contact details, linked files, communication history, projects linked plus all quotes, orders, and invoices.
  • Create a visual pipeline view. Drag and drop deals as they move from one stage to another.

Billing Automation:

  • Issue sales, prepayment and credit invoices and send these as PDF-files.
  • Automate late invoice reminders, scheduled and recurring invoices.

Reporting & Dashboard:

  • Keep an eye on your KPIs and actionable items - all on one beautiful dashboard.
  • Track tasks, projects, finances, and departments - create advanced custom reports to have complete control over your business.

Software Description:

Zapier is an automation platform that moves between apps, creating workflows and automated tasks. The main goal of this service is increasing individual's or team's productivity by creating processes, so users can focus on their most important work.

This is an integration platform, that triggers the previously defined action when a certain event happens. The trigger could be a received email, while the action could be moving the attachment to Dropbox, and alert in Slack, or SMS notifications. These automated tasks are named "Zaps".

Zapier offers many features like task history, import/export via Google Sheets, dashboards, connected accounts, calendar synchs, zap templates, user community, and so on. It is possible to replay tasks depending on user's decisions, along with numerous seamless integrations with different apps. The pricing is flexible, so users can tailor it to their needs.

Features:

  • Notifications
  • Data Export
  • Data Import
  • External Integrations
  • API
  • Project Management

Features:

  • Task Scheduling/Tracking
  • Billing/Invoicing
  • CRM Integration
  • Analytics
  • Notifications
  • Data Export
  • Supplier Management
  • File Transfer
  • Contact Sharing
  • Contact Management
  • File Sharing
  • Lead Management
  • Multi-User
  • Lead Scoring
  • Project Management
  • Password & Access Management
  • Scheduling
  • Dashboard
  • Calendar Management
  • Customer Management
  • Data Import
  • Data Visualization
  • API
  • External Integrations
  • Forecasting
  • Accounts Payable
  • Expense Tracking
  • Budgeting

Features:

  • Notifications
  • API
  • External Integrations
  • Multi-User

Summary:

  • CRM

  • Contracts

  • Billing

  • Project Management

  • Service Desk

  • Tech Scheduling

  • Time and Expenses

  • Quoting and e-Commerce

  • Outsource Management

  • Inventory

Summary:

    No key features associated with this application.

Summary:

  • Publically Share Apps

  • Set Up Triggers and Actions

  • Automatic "Zap" Running

  • Ongoing Maintenance of All APIs

  • Activity Dashboard

  • Ongoing Sync Among Apps

  • On/Off "Zap" Control

  • Add 250+ Integrations to Apps

  • Connected Accounts Management

  • Online Zap Templates

Plus

$22.00
1 user(s) / month
Included in plan:
  • Business dashboard
  • Calendar & task management
  • Basic project management
  • CRM & quote management
  • Invoices & expenses
  • Financial & work reports
  • Calendar, Toggl, Dropbox & MailChimp integrations

Premium

$33.00
1 user(s) / month
Included in plan:
  • Planner
  • Work-time billing
  • Advanced task management
  • Advanced project management
  • Scheduled invoicing
  • Late invoice reminders
  • Advanced & comparative reports
  • Low-volume QuickBooks & Xero integrations
  • Everything in Plus

Ultimate

$55.00
1 user(s) / month
Included in plan:
  • Advanced resource planning
  • Budgets & forecasts
  • Commission calculator
  • FTP server integration
  • Unlimited customizability options
  • High-volume QuickBooks & Xero integrations
  • Everything in Plus and Premium

Free Forever

Free
Included in plan:
  • Make two-step Zaps.
  • Get help from our support team.
  • Connect the tools you use most.

For Work

$20.00
1 user(s) / month
Included in plan:
  • Make Zaps with 3+ steps.
  • Get priority support.
  • Access all of our 750+ apps.
  • Filter data for precise automation.
  • One month free for paying annually.

For Teams

$250.00
1 user(s) / month
Included in plan:
  • Unlimited Zaps.
  • All our premium features.
  • Everyone’s Zaps on one bill.

FAQs:

    Does this service integrate with any other apps?
  • Integrations: 6fusion, Agility, Anchor, Athesys, Bomgar, BrightGauge, BVoIP, Client eartbeat, CloudMGR, CNet ChannelOnline, datto, DeskDirector, ECI e-automate, eFolder, ExchangeDefender, FreshBooks, GFI Max, IBM, IDSync, iSell, Kaseya, LabTech, LogicMonitor, MailProtector, Microsoft, Microsoft Dynamics, OpenDNS, Panorama9, QuickBooks, Werks, StorageCraft, TrendMicro, and Xero.

  • Does this service offer an API?
  • Yes, it provides an API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Online Support, Phone Support, Videos, Webinars, and Documentation.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with CRM and accounting applications.

  • What is this service generally used for?
  • This service is generally used as a business management platform specifically designed for technology solution providers.

  • Who are the main user groups of this service?
  • The main users of Autotask are technology solution providers with multiple clients using extensive network infrastructures.

  • What platforms does this service support?
  • This is a cloud-based software.

FAQs:

    What platforms does this service support?
  • Scoro supports Mac OS, iOS Native, Android Native, Windows 8, Web Browser/Cloud/Saas.

  • Does this service integrate with any other apps?
  • Scoro integrates with MailChimp, iCal, Outlook, Toggl, and Dropbox.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Scoro can be simultaneously used by 5 users, and there is no upper limit.

  • Does this service offer guides, tutorials and or customer support?
  • We offer a customizable onboarding program to help you get the most out of Scoro.

    We want to make sure you get properly set up and all your team is ready to use the software. You can also get answers to any questions you might have from Customer Support, Helpdesk, and our Blog.

  • What is this service generally used for?
  • Scoro is the Control Hub of your business.

    Using Scoro helps you focus on your business, and reduce the time spent on shuffling between different tools. You can use Scoro's own features or plug in various integrations.

    The main features include Project Management, Work Scheduling & Tracking, CRM & Quoting, Billing Automation, Advanced Reporting & Dashboards.

    You can also add integrations like Xero, Quickbooks, iCal, Outlook, Dropbox, MailChimp or use our full-featured API to build your own integrations.

  • Who are the main user groups of this service?
  • Scoro is predominantly used in the professional and creative service industry, from 5 users up to 1000.

  • What are some applications this service is commonly used in tandem with?
  • Xero or Quickbooks.

  • Does this service offer an API?
  • Yes, we have a full-featured API.

FAQs:

    What platforms does this service support?
  • Zapier is a web-based platform.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is multi-user capability offered.

  • Does this service offer an API?
  • Yes, it offers an API.

  • What is this service generally used for?
  • It is used for automating workflows between applications.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Gmail, Dropbox, Mailchimp, Slack.

  • Who are the main user groups of this service?
  • Users of Zapier are Small Businesses, Marketers, Salespeople, Designers, Developers.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, Support Documentation.

  • Does this service integrate with any other apps?
  • Zapier integrates with the following applications:

    Emma, Twitter, Wordpress, Xero, Redbooth, ActiveCampaign, SurveyMonkey, Producteev, BigCommerce, MailChimp, SugarCRM, Shopify, FreshBooks, UserVoice, Zendesk, Formstack, Base CRM, FreeAgent, SurveyGizmo, Desk.com, Zoho CRM, Basecamp, FogBugz, JIRA Software, Wrike, Zoho Creator, Zoho Invoice, Yammer, Highrise CRM, Recurly ®, HipChat, Dropbox, Podio, JotForm, QuickBase, Freshdesk, Pivotal Tracker, Smartsheet, Capsule, AWeber, Nimble, QuickBooks Online, GetResponse, HubSpot Marketing, GoToMeeting, GoToWebinar, SendGrid, Harvest, Infusionsoft, Salesforce Sales Cloud, Evernote, Microsoft OneNote, Help Scout, LeanKit, Pipedrive, GitHub, Insightly, Constant Contact, Asana, Twilio, Chargebee, 123ContactForm, Teamwork Projects, Trello, Microsoft Office 365, Box, G Suite, Google Drive, Toggl, Campaign Monitor, Wufoo, Unbounce, Cyfe, LinkedIn, Magento, Stripe, Square Point of Sale, Wunderlist, Nutshell CRM, Geckoboard, PayPal, Kanban Tool, Targetprocess, Knack, Facebook, Close.io, Mandrill, Streak, Intercom, Google Docs, Clio, Pingdom, Toodledo, Gravityforms, Google Calendar, Eventbrite, Convo, Bitbucket, Slack, Typeform, WebMerge, OneDrive, SalesforceIQ, Buffer, Contactually, NetSuite SRP (Service Resource Planning), Mailgun, WooCommerce, Flowdock, Todoist

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
London
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Autotask
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, German, Dutch, English
Regional Restrictions:
No restrictions.

Other:

Who uses Scoro
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Zapier
  • Personal
  • Freelance
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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