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About Autotask

Autotask is the end-to-end critical function management solution for IT businesses. It automates project workflows, provides real-time insights, enables instant communication, meets billing needs, and increases profitability.

This platform integrates following functions: expense management, service desk, project management, CRM, and time and billing. It is one of the most trusted providers of web-based IT Services Management Software, whose main users are technology service providers with a broad client base and developed network infrastructures. They principally benefit from the process and project automation, as well as workforce management.

Autotask provides a great cloud-based ticket interface, is ITIL-compliant, and is also able to manage different SLA levels and monitor each agreements’ details with automated warnings, workflows, and escalation pathways. Finally, there is a powerful analytics feature, that enables users to see their company from multiple angles and get critical business data.

About Replicon Time Bill

Replicon’s comprehensive product suite for managing time, projects, people, & profits enable professional services businesses to uncover opportunities to increase utilization & profitability. To help organizations execute on their client projects and bill with confidence, our solution provides centralized project time information with real-time visibility and control over project status, margins, and resource usage. Improve services delivery, maximize billable utilization and be more profitable. Account for all time worked against a specific client and bill on time, every time. No more delayed or missed time sheets. Use granular information to justify billing and be rest assured that all the information is always accurate.

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management
  • Workflow Management

Features

  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Gantt Charts
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Time Management
  • Resource Management
  • Collaboration Support

Summary

  • CRM

  • Contracts

  • Billing

  • Project Management

  • Service Desk

  • Tech Scheduling

  • Time and Expenses

  • Quoting and e-Commerce

  • Outsource Management

  • Inventory

Summary

  • Timesheets: Capture and track time the way you want with prebuilt or customized templates against projects, tasks, and activities.

  • Projects: Model your jobs to be managed and associated tasks hierarchies to be tracked the way your organization policies require.

  • Clients: Model your vendors and clients and associate them with project and programs. Give your business complete visibility into all client metrics to collaborate and work smarter.

  • Expenses: Define and track expenses to easily associate them with projects to get actual costs.

  • Time Off: Manage project resource availability with total visibility into their time off calendar.

  • Approvals: Use our approvals library for standard workflows or build dynamic workflows that work for your business.

  • Rates: Use our multidimensional rate structure to track your costs and manage your client billing.

  • Invoice: Bill your clients for all project time and expenses using our built-in module.

  • Currencies: Set up multiple currencies and conversions for your organization based on location, department, client or other parameters.

  • Analytics: Real-time insights into projects, people, and other metrics that tie into time.

FAQs

    Does this service integrate with any other apps?
  • Integrations: 6fusion, Agility, Anchor, Athesys, Bomgar, BrightGauge, BVoIP, Client eartbeat, CloudMGR, CNet ChannelOnline, datto, DeskDirector, ECI e-automate, eFolder, ExchangeDefender, FreshBooks, GFI Max, IBM, IDSync, iSell, Kaseya, LabTech, LogicMonitor, MailProtector, Microsoft, Microsoft Dynamics, OpenDNS, Panorama9, QuickBooks, Werks, StorageCraft, TrendMicro, and Xero.

  • Does this service offer an API?
  • Yes, it provides an API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Online Support, Phone Support, Videos, Webinars, and Documentation.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with CRM and accounting applications.

  • What is this service generally used for?
  • This service is generally used as a business management platform specifically designed for technology solution providers.

  • Who are the main user groups of this service?
  • The main users of Autotask are technology solution providers with multiple clients using extensive network infrastructures.

  • What platforms does this service support?
  • This is a cloud-based software.

FAQs

    What is this service generally used for?
  • With Replicon’s intuitive mobile timesheet app, capture expense information anytime, anywhere, & sync data in seconds. Set up expenses to be flat amounts or rate-based, & define tax formulas to calculate tax amounts automatically. Intelligent approvals validate expense data in real-time & route them to the right approvers. Replicon's project time tracking & expense tracking solution lets businesses automate expenses for effortless reimbursements or project billing management.

  • Does this service offer guides, tutorials and or customer support?
  • Yes! We offer guides, tutorials, and customer support through various mediums such as online support, email support, phone support, datasheets, and webinars.

  • Who are the main user groups of this service?
  • Replicon is a scalable platform. We support numerous industries including Manufacturing, Education, Government, Healthcare, Retail, Finance, Media, Construction, Transportation, IT Technology, and more to support anywhere from 10 to 10,000+ users. The basic user role can be any number of personas, such as end-users, Supervisors, Payroll Managers, Group users, CEOs, CFOs, COOs, Project Managers, Delivery Heads, etc.

  • What are some applications this service is commonly used in tandem with?
  • We have an open web service API that supports us in connecting with many different ecosystems and business applications, including project management, HR, accounting, and ERP systems.*

  • Does this service offer an API?
  • Yes, we offer an open web service API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. We provide multi-user capabilities, which cover end-users, Supervisors, Payroll Managers, Group users, CEOs, CFOs, COOs, Project Managers, Delivery Heads, and more.

  • Does this service integrate with any other apps?
  • We have our own cloud-based platform, so we build our own applications as well as offer an open web service API, which helps us connect with different ecosystems.

  • What platforms does this service support?
  • We support any application with Payroll, Financing, Accounting, Project Management, HR and ERP systems.

Vendor Information

Founded:
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Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Redwood City
Employees:
201-500
Likes:
Followers:
1.56k

Other

Who uses Autotask
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Dutch, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses Replicon Time Bill
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Chinese, French, German, Japanese, Spanish, Czech, Croatian, Danish, Dutch, Greek, Hebrew, Norwegian, Polish, Portuguese, Romanian, Russian, Swedish
Regional Restrictions:
No restrictions.
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