Compare Autotask vs FieldAx vs Bric

More Information More Information More Information

Crozscore:

82%
what is this?
92%
42%
interest rising

Crozscore:

75%
what is this?
100%
18%
interest falling

Crozscore:

54%
what is this?
36%
interest falling
Autotask screenshot view 4 more FieldAx screenshot view 5 more Bric screenshot view 5 more

Software Description:

Autotask is the end-to-end critical function management solution for IT businesses. It automates project workflows, provides real-time insights, enables instant communication, meets billing needs, and increases profitability.

This platform integrates following functions: expense management, service desk, project management, CRM, and time and billing. It is one of the most trusted providers of web-based IT Services Management Software, whose main users are technology service providers with a broad client base and developed network infrastructures. They principally benefit from the process and project automation, as well as workforce management.

Autotask provides a great cloud-based ticket interface, is ITIL-compliant, and is also able to manage different SLA levels and monitor each agreements’ details with automated warnings, workflows, and escalation pathways. Finally, there is a powerful analytics feature, that enables users to see their company from multiple angles and get critical business data.

Software Description:

FieldAx - Field service management solution that helps organizations to manage Field Engineer's real-time reporting and analytics and It is not a traditional model application. You can access your data anywhere in the world. Connect your engineers all the time and keep your data up-to-date.

Software Description:

Designed for creative teams Bric combines project planning, time tracking, and task management to automatically analyze your employee utilization and financial performance.

Using data from timesheets and project plans, Bric provides you with analytics on employee utilization, capacity, scheduling conflicts, and financials. This way, Bric helps you accurately plan your team’s calendar, thereby enabling you to confidently get back to do the work you love.

Additionally, Bric automatically finds patterns in your team’s timesheets, which are then used to recommend more accurate project plans. Bric provides the following unrivaled features for a monthly subscription per managed employee.

  • Project Planning. Bric alerts you to schedule conflicts, calculates charges, and recommends more accurate project plans.
  • Project Management. Irrespective of what happens, Bric provides you with tools to identify changes and respond accordingly.
  • Task Management. Know what is finished, in progress and what needs to be done. With time and tasks side-by-side, you are enabled to deliver tasks on time and on budget.
  • Time Tracking. Bric allows your team to track time, and compare your planned and tracked time side-by-side.
  • Reports. Bric is your company’s information hub—alerting you to potential issues and opportunities.

In addition to a great user interface we provide the following:

  • On boarding. When you sign-up for Bric you receive a series of emails to help you get started and learn about Bric's features. Our goal is to help you make the most of Bric.
  • Documentation. Search and browse the support documentation on our website. We have documentation including videos for all but the newest Bric features.
  • Tooltips. In addition to documentation, each part of Bric contains explanations. In the app, you can click on question marks to get more details, and we provide detailed explanation of menu options so you know exactly what you are choosing.
  • Chat. Ask questions using chat — available on our website and in the app. The Bric team is there to help. Our standard support hours are Monday through Friday 9am to 7pm CDT. If we aren't there leave us a message and your email, and we will respond as quickly as possible.

You won't be charged extra for support, it is included in your monthly subscription. We are here to help you build your business.

Features:

  • Notifications
  • Data Export
  • Data Import
  • External Integrations
  • API
  • Project Management

Features:

  • Forecasting
  • Analytics
  • Multi-Currency
  • CRM Integration
  • Contact Management
  • Billing/Invoicing
  • Stripe
  • PayPal
  • Payment Processor
  • Order management
  • External Integrations
  • Product Catalog
  • Dashboard
  • Calendar Management
  • Scheduling
  • Lead Management
  • Route Optimization
  • Travel Management
  • Multi-User
  • API
  • Data Import
  • Data Export
  • Notifications
  • Supplier Management
  • Customer Management

Features:

  • P&L
  • Employee Database
  • Time Management
  • Vacation Calendar
  • Timesheets
  • Budgeting
  • Project Management
  • Multi-User
  • Calendar Management
  • Dashboard
  • Scheduling
  • Data Export
  • Forecasting
  • Data Visualization
  • API

Summary:

  • CRM

  • Contracts

  • Billing

  • Project Management

  • Service Desk

  • Tech Scheduling

  • Time and Expenses

  • Quoting and e-Commerce

  • Outsource Management

  • Inventory

Summary:

  • We can customize the features with Developers.

  • Fieldax can accessible in Offline Area too

  • Update the Status and Close the case by sending the SMS from Anywhere

Summary:

  • Real Time Financials by Client, Project, Person and Role

  • Track Employee Utilization in Real Time

  • Compare Your Estimates to Tracked Time

SPROUT

$25.00
1 user(s) / month
Included in plan:
  • Service Terms
  • Job Sheet Management
  • Parts & Inspection Management
  • e-Signature
  • Invoice & Payment
  • Service Engineer Profile
  • Basic Dispatch Dashboard
  • Standard Support

BLOSSOM

$45.00
1 user(s) / month
Included in plan:
  • Everything in Sprout and…
  • Advanced Dispatch Dashboard
  • Time Off Request
  • Engineer Unavailability
  • Vehicle/Equipment Mapping
  • Time Cards
  • Work Calendar
  • Custom Templates
  • Customization
  • Standard Support

Standard

$7.00
1 user(s) / month
Included in plan:
  • Full access to Bric plus all future feature releases.

FAQs:

    Does this service integrate with any other apps?
  • Integrations: 6fusion, Agility, Anchor, Athesys, Bomgar, BrightGauge, BVoIP, Client eartbeat, CloudMGR, CNet ChannelOnline, datto, DeskDirector, ECI e-automate, eFolder, ExchangeDefender, FreshBooks, GFI Max, IBM, IDSync, iSell, Kaseya, LabTech, LogicMonitor, MailProtector, Microsoft, Microsoft Dynamics, OpenDNS, Panorama9, QuickBooks, Werks, StorageCraft, TrendMicro, and Xero.

  • Does this service offer an API?
  • Yes, it provides an API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Online Support, Phone Support, Videos, Webinars, and Documentation.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with CRM and accounting applications.

  • What is this service generally used for?
  • This service is generally used as a business management platform specifically designed for technology solution providers.

  • Who are the main user groups of this service?
  • The main users of Autotask are technology solution providers with multiple clients using extensive network infrastructures.

  • What platforms does this service support?
  • This is a cloud-based software.

FAQs:

    Does this service integrate with any other apps?
  • Fieldax is developed in Salesofrce Platform. So, we can integrate with any external system, if they provides API.

  • Does this service offer an API?
  • Yes! We can.

  • Does this service offer guides, tutorials and or customer support?
  • Fieldax provide videos, webinars, eBooks, and online support.

  • What are some applications this service is commonly used in tandem with?
  • This service is most frequently is used with Salesforce,QuickBooks, Sage, NetSuite, Microsoft .

  • Does this service offer multi-user capability (e.g. teams)?
  • We can setup an unlimited number of user accounts for their company. Our application allows you to organize them by their location or by service type.

  • What is this service generally used for?
  • FieldAx Basically, used as field service management solution.

    To Specifically,

    • Fieldax is used to Manage work Orders,
    • Assigning Technician to Scheduled Visits,
    • Schedule planned/preventative maintenance
    • Emergency service calls
    • Provide field technicians all the details about their schedule
    • Jobs through the mobile app,
    • Collect information from fields techs through photos or paperwork.
  • What platforms does this service support?
  • FeildAx is web based software and we can access in any mobile by Installing the Salesforce1 App

  • Who are the main user groups of this service?
  • Fieldax is for Electrician, Plumbers, Security & Alarm,Door & Construction, Restaurant , Land, locksmith, Septic & Drain, security, property services and appliance repair industries.

    Moreover, Fieldax is for any business with 5 to 50,000 field workers offering onsite commercial services.

FAQs:

    Does this service integrate with any other apps?
  • We do not offer any native intentions. However, we do offer a Public API that you can use to integrate Bric with other application. Documentation is available in the footer of our website.

  • Does this service offer multi-user capability (e.g. teams)?
  • Bric helps you maintain security by providing a setting that gives you the power of allowing or disallowing access to crucial data. When inviting people to use Bric, you have the option of setting these restrictions how you see fit.

    Here’s how it breaks down for Access Levels:
    * Employee – These members have the ability to track their own time, view projects plans, and use the calendar. However, they have no access to financial data.
    * Manager – Members in this role can adjust each employee’s hours, plan projects, and view reports, along with an optional ability to view financial data.
    * Admin – This is a member with full access to the Bric account, including company settings and financial information.

  • What is this service generally used for?
  • Bric is used to plan and track time across teams with multiple people working on multiple projects. Bric allows you to break projects down by weeks, hours, dollars, and deliverables, and then monitor progress to completion making changes as necessary.

    Bric is short for fabric. Because it is tool for weaving your people and project together. The tighter the weave the greater your employee utilization, and the higher your profitability.

  • Does this service offer guides, tutorials and or customer support?
  • Bric's mission is to help you get back to the work you love. We know how hard it is to run a business. That is why we have made Bric intuitive to setup and use. Typically companies can get setup and start using Bric in less than a day. In addition to a great user interface we provide On boarding, Documentation, Tooltips, and Chat.
    You won't be charged extra for support, it is included in your monthly subscription. We are here to help you build your business.

  • What are some applications this service is commonly used in tandem with?
  • Before Bric, most people use Excel and Whiteboards to manage their team's time and project calendars. Eventually this manual process becomes frustrating and they decide to upgrade to Bric.

  • What platforms does this service support?
  • Bric is a web application that can be accessed in any web browser. Bric is optimized to be used at your desktop since that is where the majority of our users do their work.

  • Does this service offer an API?
  • Bric offers a Public API; documentation can be found on our website in the footer. Bric's API allows you to integrate Bric with the applications that you already use. You can write your own integration, or hire us to develop the integration. Please contact us to request a quote.

  • Who are the main user groups of this service?
  • Bric is used by professional service teams. Partners and Managers use Bric to plan projects, assign people, and monitor progress. Employees use Bric to track time and view project plans.

    Bric is designed for teams working on long-term projects spanning from several weeks up to a year. Most of our users employ teams of designers, developers, consultants, architects, engineers, auditors, and lawyers.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
364
Followers:
124

Other:

Who uses Autotask
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
German, English, Spanish, Dutch
Regional Restrictions:
No restrictions.

Other:

Who uses FieldAx
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Bric
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
Back to top