Compare Autotask vs LoginRadius vs CrossConcept Continuum

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About Autotask

Autotask is the end-to-end critical function management solution for IT businesses. It automates project workflows, provides real-time insights, enables instant communication, meets billing needs, and increases profitability.

This platform integrates following functions: expense management, service desk, project management, CRM, and time and billing. It is one of the most trusted providers of web-based IT Services Management Software, whose main users are technology service providers with a broad client base and developed network infrastructures. They principally benefit from the process and project automation, as well as workforce management.

Autotask provides a great cloud-based ticket interface, is ITIL-compliant, and is also able to manage different SLA levels and monitor each agreements’ details with automated warnings, workflows, and escalation pathways. Finally, there is a powerful analytics feature, that enables users to see their company from multiple angles and get critical business data.

About LoginRadius

LoginRadius empowers businesses to deliver a delightful customer experience and win customer trust. Using the LoginRadius Identity Platform, companies can offer a streamlined login process while protecting customer accounts and complying with data privacy regulations.

LoginRadius serves over 3,000 businesses with a monthly reach of 1.2 billion users worldwide. Key platform features include registration services, adaptive security, integration with third-party applications, and customer insights.

The company has been named an industry leader in customer identity and access management (CIAM) by Gartner, KuppingerCole, and Computer Weekly. Microsoft is a major technology partner and investor.

LoginRadius is headquartered in Vancouver, Canada, with additional offices in Toronto, USA, United Kingdom, Australia, and India.

Improve Customer Engagement with Seamless Registration and Authentication
Remove barriers to customer acquisition and conversion across all digital properties. Options include standard username and password, phone registration, and passwordless login.

Secure Customer Identities to Win Customer Trust
Create a verification process that provides an extra layer of security. Multi-factor authentication and risk-based authentication are quick and easy to set up. Meet all major regional regulations and policies with LoginRadius Cloud Directory, deployed over 35 data centers worldwide.

Leverage Identity for Growth
A LoginRadius implementation can be up and running within a few weeks, giving an instant return on investment by saving months of time and significant resources. Cut engineering costs by up to 95% with a ready-to-deploy CIAM solution that addresses all customer identity needs in one platform.

Get a Deep Understanding of Customers with Unified Profiles
Deploy a single customer identity to track and recognize customers at each touchpoint in their journey. Progressively gain a better understanding of how they interact with your brand so you can personalize the digital experience.

LoginRadius features:

API Authentication
OAuth
CIAM
Custom Forms
Customer Analysis
Data Storage Management
Permission Management
Registration Management
Secure Login
Single Sign On
Social Network Marketing
Social Recruiting
Third Party Integration
Multi Factor Authentication
Social Sign On
SAML Single Sign On
Two Factor Authentication

About CrossConcept Continuum

CrossConcept Continuum offers one complete project management solution, allowing you to streamline your projects, resources and finances with the following: Project Management, Resource Management, Project Accounting, Timesheet & Expense Management, CRM and Analytics.

Key Business Value for SMB:

  • Real-time visibility into performance and profitability across your entire operation.
  • On-time project delivery and improves project success rates.
  • Optimizes resource utilization and reduces bench time with sophisticated resource management capabilities.
  • Reduces IT costs, upgrade and maintenance hassles with cloud-based delivery.
  • Grow margins by end-to-end operational and financial management, from project and resource management to billing and analytics.
  • Improved Customer Satisfaction

CrossConcept Continuum PSA brings together your timesheets, expenses, sales pipeline, job budgets and forecasts, and resourcing. It gives you a real-time view of where your business is – and where to take it. Our customizable dashboards show you at a glance how all aspects of your business is progressing in real-time.

Modules:

  • Time & Expense Tracking
  • Resource Management
  • Billing & Invoicing
  • Project Management
  • Customizable Dashboards
  • CRM

CrossConcept Continuum PSA allows your organization to maximize profitability by seamlessly connecting your project and financial accounting, enabling you to manage all stages of your project from conception to completion and deliver on your promises.

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management
  • Workflow Management

Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management
  • Workflow Management

Summary

  • CRM

  • Contracts

  • Billing

  • Project Management

  • Service Desk

  • Tech Scheduling

  • Time and Expenses

  • Quoting and e-Commerce

  • Outsource Management

  • Inventory

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Pricing

Base License

$15.00
1 user(s) / month
Included in plan:
  • Attachments
  • Basic Report Usage
  • Expense Management
  • Time Management

Professional License

$25.00
1 user(s) / month
Included in plan:
  • Expense Management
  • Attachments
  • Basic Report Usage
  • Project Management
  • Time Management
  • Resources Management
  • CRM

Enterprise License

$35.00
1 user(s) / month
Included in plan:
  • Administration Permission
  • Attachments
  • Expense Management
  • Time Management
  • Resources Management
  • Project Management
  • Report Management
  • Finance Management
  • CRM

14-Day Trial

Free
Included in plan:
  • Complete Access

FAQs

    Does this service integrate with any other apps?
  • Integrations: 6fusion, Agility, Anchor, Athesys, Bomgar, BrightGauge, BVoIP, Client eartbeat, CloudMGR, CNet ChannelOnline, datto, DeskDirector, ECI e-automate, eFolder, ExchangeDefender, FreshBooks, GFI Max, IBM, IDSync, iSell, Kaseya, LabTech, LogicMonitor, MailProtector, Microsoft, Microsoft Dynamics, OpenDNS, Panorama9, QuickBooks, Werks, StorageCraft, TrendMicro, and Xero.

  • Does this service offer an API?
  • Yes, it provides an API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Online Support, Phone Support, Videos, Webinars, and Documentation.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with CRM and accounting applications.

  • What is this service generally used for?
  • This service is generally used as a business management platform specifically designed for technology solution providers.

  • Who are the main user groups of this service?
  • The main users of Autotask are technology solution providers with multiple clients using extensive network infrastructures.

  • What platforms does this service support?
  • This is a cloud-based software.

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • Any business in the professional services industry or who has internal project management needs.

  • Does this service offer guides, tutorials and or customer support?
  • We offer online, email, in person and phone support options.

  • Does this service integrate with any other apps?
  • Quickbooks.

  • What is this service generally used for?
  • CrossConcept Continuum is used to managing projects, resources, time, financials & CRM.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
19

Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:
6.37k

Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Other

Who uses Autotask
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Dutch, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses LoginRadius
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses CrossConcept Continuum
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, French
Regional Restrictions:
No restrictions.
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