Compare Autotask vs ActiveCollab vs CrossConcept Continuum

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About Autotask

Autotask is the end-to-end critical function management solution for IT businesses. It automates project workflows, provides real-time insights, enables instant communication, meets billing needs, and increases profitability.

This platform integrates following functions: expense management, service desk, project management, CRM, and time and billing. It is one of the most trusted providers of web-based IT Services Management Software, whose main users are technology service providers with a broad client base and developed network infrastructures. They principally benefit from the process and project automation, as well as workforce management.

Autotask provides a great cloud-based ticket interface, is ITIL-compliant, and is also able to manage different SLA levels and monitor each agreements’ details with automated warnings, workflows, and escalation pathways. Finally, there is a powerful analytics feature, that enables users to see their company from multiple angles and get critical business data.

About ActiveCollab

Enjoy a smooth transition towards remote work with a special 14-day trial offer. With ActiveCollab, you can spend less time juggling and more time managing your Real Work!
ActiveCollab is equipped with just the right set of features to keep you free from distractions and focused on work: workload management, time tracking, task dependencies, invoicing, collaborative options, third-party integrations.
ActiveCollab is used by teams and companies of all backgrounds and sizes - from large teams in international corporations to small startups, and everything in between.

About CrossConcept Continuum

CrossConcept Continuum offers one complete project management solution, allowing you to streamline your projects, resources and finances with the following: Project Management, Resource Management, Project Accounting, Timesheet & Expense Management, CRM and Analytics.

Key Business Value for SMB:

  • Real-time visibility into performance and profitability across your entire operation.
  • On-time project delivery and improves project success rates.
  • Optimizes resource utilization and reduces bench time with sophisticated resource management capabilities.
  • Reduces IT costs, upgrade and maintenance hassles with cloud-based delivery.
  • Grow margins by end-to-end operational and financial management, from project and resource management to billing and analytics.
  • Improved Customer Satisfaction

CrossConcept Continuum PSA brings together your timesheets, expenses, sales pipeline, job budgets and forecasts, and resourcing. It gives you a real-time view of where your business is – and where to take it. Our customizable dashboards show you at a glance how all aspects of your business is progressing in real-time.

Modules:

  • Time & Expense Tracking
  • Resource Management
  • Billing & Invoicing
  • Project Management
  • Customizable Dashboards
  • CRM

CrossConcept Continuum PSA allows your organization to maximize profitability by seamlessly connecting your project and financial accounting, enabling you to manage all stages of your project from conception to completion and deliver on your promises.

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management
  • Workflow Management

Features

  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Gantt Charts
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Time Management
  • Resource Management
  • Collaboration Support

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management
  • Workflow Management

Summary

  • CRM

  • Contracts

  • Billing

  • Project Management

  • Service Desk

  • Tech Scheduling

  • Time and Expenses

  • Quoting and e-Commerce

  • Outsource Management

  • Inventory

Summary

  • Plan & Organize

  • Communicate & Collaborate

  • Track & Measure

  • Get Paid

  • Resource management

Summary

    No key features associated with this application.

Pricing

Get Paid Bundle Monthly

$4.00
1 user(s) / month
Included in plan:
  • Invoicing
  • Time estimates
  • Online payments
  • Workload management
  • Quickbooks & Xero integration
  • Availability

Trial

Free
Included in plan:
  • Unlimited projects
  • Unlimited tasks
  • Unlimited time records
  • Task dependencies
  • Recurring tasks
  • Desktop & mobile app
  • Email integration
  • Client management
  • Budget vs cost tracking

Get Paid Bundle Annual

$3.00
1 user(s) / month
Included in plan:
  • Invoicing
  • Time estimates
  • Online payments
  • Workload management
  • Quickbooks & Xero integration
  • Availability

Annual

$6.25
1 user(s) / month
Included in plan:
  • Unlimited projects
  • Unlimited tasks
  • Unlimited time records
  • Task dependencies
  • Recurring tasks
  • Desktop & mobile app
  • Email integration
  • Client management
  • Budget vs cost tracking

Monthly

$7.00
1 user(s) / month
Included in plan:
  • Unlimited projects
  • Unlimited tasks
  • Unlimited time records
  • Task dependencies
  • Recurring tasks
  • Desktop & mobile app
  • Email integration
  • Client management
  • Budget vs cost tracking

Pricing

Base License

$15.00
1 user(s) / month
Included in plan:
  • Attachments
  • Basic Report Usage
  • Expense Management
  • Time Management

Professional License

$25.00
1 user(s) / month
Included in plan:
  • Expense Management
  • Attachments
  • Basic Report Usage
  • Project Management
  • Time Management
  • Resources Management
  • CRM

Enterprise License

$35.00
1 user(s) / month
Included in plan:
  • Administration Permission
  • Attachments
  • Expense Management
  • Time Management
  • Resources Management
  • Project Management
  • Report Management
  • Finance Management
  • CRM

14-Day Trial

Free
Included in plan:
  • Complete Access

FAQs

    Does this service integrate with any other apps?
  • Integrations: 6fusion, Agility, Anchor, Athesys, Bomgar, BrightGauge, BVoIP, Client eartbeat, CloudMGR, CNet ChannelOnline, datto, DeskDirector, ECI e-automate, eFolder, ExchangeDefender, FreshBooks, GFI Max, IBM, IDSync, iSell, Kaseya, LabTech, LogicMonitor, MailProtector, Microsoft, Microsoft Dynamics, OpenDNS, Panorama9, QuickBooks, Werks, StorageCraft, TrendMicro, and Xero.

  • Does this service offer an API?
  • Yes, it provides an API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Online Support, Phone Support, Videos, Webinars, and Documentation.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with CRM and accounting applications.

  • What is this service generally used for?
  • This service is generally used as a business management platform specifically designed for technology solution providers.

  • Who are the main user groups of this service?
  • The main users of Autotask are technology solution providers with multiple clients using extensive network infrastructures.

  • What platforms does this service support?
  • This is a cloud-based software.

FAQs

    What platforms does this service support?
  • ActiveCollab provides Browser based solution, and native Android and iOS apps.

  • Does this service offer guides, tutorials and or customer support?
  • ActiveCollab Client Success Team guides clients from the very beginning of their AC journey. Tutorials, guides, and customer support are just a part of the service.

  • What is this service generally used for?
  • Project management, time tracking, invoicing are the functionalities that our clients most use and benefit from.

  • Does this service integrate with any other apps?
  • ActiveCollab integrates with Zapier so basically it can be integrated with as many apps as Zapier offers.

  • What are some applications this service is commonly used in tandem with?
  • ActiveCollab is commonly used with Slack, QuickBooks, Xero, Stipe, Braintree, AuthorizeNet, TestLodge.

  • Who are the main user groups of this service?
  • Our clients are mostly digital and marketing agencies, development teams and design teams, but we are also proud to have consulting, architecture and design companies as ActiceCollab fits in every industry that requires project, task, employees’ organization.

  • Does this service offer an API?
  • The service offers an API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. ActiveCollab offers multi-user capability both within the same team and among different teams.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • Any business in the professional services industry or who has internal project management needs.

  • Does this service offer guides, tutorials and or customer support?
  • We offer online, email, in person and phone support options.

  • Does this service integrate with any other apps?
  • Quickbooks.

  • What is this service generally used for?
  • CrossConcept Continuum is used to managing projects, resources, time, financials & CRM.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
19

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses Autotask
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Dutch, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses ActiveCollab
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Czech, Dutch, French, German, Italian, Polish, Portuguese, Russian, Serbian, Spanish, Swedish, Turkish, Hungarian, Croatian, Chinese, Lithuanian, Romanian, Slovenian, Japanese
Regional Restrictions:
No restrictions.

Other

Who uses CrossConcept Continuum
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, French
Regional Restrictions:
No restrictions.
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