Compare Autotask vs Bric vs BigTime

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87%
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61%
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90%
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Software Description

Autotask is the end-to-end critical function management solution for IT businesses. It automates project workflows, provides real-time insights, enables instant communication, meets billing needs, and increases profitability.

This platform integrates following functions: expense management, service desk, project management, CRM, and time and billing. It is one of the most trusted providers of web-based IT Services Management Software, whose main users are technology service providers with a broad client base and developed network infrastructures. They principally benefit from the process and project automation, as well as workforce management.

Autotask provides a great cloud-based ticket interface, is ITIL-compliant, and is also able to manage different SLA levels and monitor each agreements’ details with automated warnings, workflows, and escalation pathways. Finally, there is a powerful analytics feature, that enables users to see their company from multiple angles and get critical business data.

Software Description

Designed for creative teams Bric combines project planning, time tracking, and task management to automatically analyze your employee utilization and financial performance.

Using data from timesheets and project plans, Bric provides you with analytics on employee utilization, capacity, scheduling conflicts, and financials. This way, Bric helps you accurately plan your team’s calendar, thereby enabling you to confidently get back to do the work you love.

Additionally, Bric automatically finds patterns in your team’s timesheets, which are then used to recommend more accurate project plans. Bric provides the following unrivaled features for a monthly subscription per managed employee.

  • Project Planning. Bric alerts you to schedule conflicts, calculates charges, and recommends more accurate project plans.
  • Project Management. Irrespective of what happens, Bric provides you with tools to identify changes and respond accordingly.
  • Task Management. Know what is finished, in progress and what needs to be done. With time and tasks side-by-side, you are enabled to deliver tasks on time and on budget.
  • Time Tracking. Bric allows your team to track time, and compare your planned and tracked time side-by-side.
  • Reports. Bric is your company’s information hub—alerting you to potential issues and opportunities.

In addition to a great user interface we provide the following:

  • On boarding. When you sign-up for Bric you receive a series of emails to help you get started and learn about Bric's features. Our goal is to help you make the most of Bric.
  • Documentation. Search and browse the support documentation on our website. We have documentation including videos for all but the newest Bric features.
  • Tooltips. In addition to documentation, each part of Bric contains explanations. In the app, you can click on question marks to get more details, and we provide detailed explanation of menu options so you know exactly what you are choosing.
  • Chat. Ask questions using chat — available on our website and in the app. The Bric team is there to help. Our standard support hours are Monday through Friday 9am to 7pm CDT. If we aren't there leave us a message and your email, and we will respond as quickly as possible.

You won't be charged extra for support, it is included in your monthly subscription. We are here to help you build your business.

Software Description

GET ACCURATE, FLUID REAL-TIME BUDGETING
Budgets and project plans are living documents, informed by a team's experience and a client's evolving needs. With BigTime, your team can work at internet speed - keeping Salesforce up to date along the way.

PUT PROJECTS AT THE CENTER OF YOUR TEAM'S UNIVERSE
Every engagement involves an almost endless stream of due dates, assignments, budgets, and more. Let BigTime sweat the small stuff and keep everyone in the loop automatically.

PLAN AND PROJECT LIKE A PRO
Managing a consulting firm goes beyond to-do lists and project plans. BigTime will identify which staff members are underutilized, projecting your staffing plan in the weeks and months ahead.

If your firm is focused on delivering professional services -- on customer engagements, budgets, utilization, realization and billable hours – and if your firm's biggest asset is the time you invest delivering value to your clients then BigTime is a perfect fit for your organization.

Features

  • Notifications
  • Data Export
  • Data Import
  • External Integrations
  • API
  • Project Management

Features

  • P&L
  • Employee Database
  • Time Management
  • Vacation Calendar
  • Timesheets
  • Budgeting
  • Project Management
  • Multi-User
  • Calendar Management
  • Dashboard
  • Scheduling
  • Data Export
  • Forecasting
  • Data Visualization
  • API

Features

  • Task Scheduling/Tracking
  • Gantt Charts
  • CRM Integration
  • Billing/Invoicing
  • Resource Management
  • Analytics
  • Scheduling
  • Dashboard
  • Budgeting
  • Expense Tracking
  • Forecasting
  • Data Visualization
  • Multi-User
  • API
  • External Integrations
  • Project Management
  • Notifications
  • Data Import
  • Data Export

Summary

  • CRM

  • Contracts

  • Billing

  • Project Management

  • Service Desk

  • Tech Scheduling

  • Time and Expenses

  • Quoting and e-Commerce

  • Outsource Management

  • Inventory

Summary

  • Real Time Financials by Client, Project, Person and Role

  • Track Employee Utilization in Real Time

  • Compare Your Estimates to Tracked Time

Summary

    No key features associated with this application.

Standard

$7.00
1 user(s) / month
Included in plan:
  • Full access to Bric plus all future feature releases.

Express

$5.95
5 user(s) / month
Included in plan:
  • Time tracking made for professional service firms Mobile access from your smartphone, tablet, or PC with auto-sync Best-in-class QuickBooks integration. Online or desktop. US or Canada Proprietary syncing engine for QuickBooks desktop Dashboard to see the big picture at a glance Daily or weekly timesheet views Unlimited timers Custom Report Wizard Unlimited clients and transactions Chat and email support Cloud based. Nothing to install or maintain

Pro

$17.00
10 user(s) / month
Included in plan:
  • Budget tracking Expense tracking Gantt charts Unlimited user defined invoice types Review and approvals for time and expenses Fixed fee and time & materials invoice types Unlimited sub-tasks with budget roll-up Invoice template editor Project management dashboard WIP management made easy Workflow management Tasks / recurring tasks by type, stage, due date, assignment Deep integration with QuickBooks Desktop, QuickBooks Online, Zapier, Lacerte, and more Unlimited cost centers & status codes Assign access rights by user or by group Live phone support API access *DCAA Compatibility (Add $5 per user per month)

Premier

$28.90
10 user(s) / month
Included in plan:
  • Resource Allocation Revenue Projections Variable Cost Rates Multi-level Approval Workflow Salesforce & Slack Integration Unlimited API access Extended support hours Priority support queue Uptime Guarantees (SLA) * DCAA Compatibility

FAQs

    Does this service integrate with any other apps?
  • Integrations: 6fusion, Agility, Anchor, Athesys, Bomgar, BrightGauge, BVoIP, Client eartbeat, CloudMGR, CNet ChannelOnline, datto, DeskDirector, ECI e-automate, eFolder, ExchangeDefender, FreshBooks, GFI Max, IBM, IDSync, iSell, Kaseya, LabTech, LogicMonitor, MailProtector, Microsoft, Microsoft Dynamics, OpenDNS, Panorama9, QuickBooks, Werks, StorageCraft, TrendMicro, and Xero.

  • Does this service offer an API?
  • Yes, it provides an API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Online Support, Phone Support, Videos, Webinars, and Documentation.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with CRM and accounting applications.

  • What is this service generally used for?
  • This service is generally used as a business management platform specifically designed for technology solution providers.

  • Who are the main user groups of this service?
  • The main users of Autotask are technology solution providers with multiple clients using extensive network infrastructures.

  • What platforms does this service support?
  • This is a cloud-based software.

FAQs

    Does this service integrate with any other apps?
  • We do not offer any native intentions. However, we do offer a Public API that you can use to integrate Bric with other application. Documentation is available in the footer of our website.

  • Does this service offer multi-user capability (e.g. teams)?
  • Bric helps you maintain security by providing a setting that gives you the power of allowing or disallowing access to crucial data. When inviting people to use Bric, you have the option of setting these restrictions how you see fit.

    Here’s how it breaks down for Access Levels:
    * Employee – These members have the ability to track their own time, view projects plans, and use the calendar. However, they have no access to financial data.
    * Manager – Members in this role can adjust each employee’s hours, plan projects, and view reports, along with an optional ability to view financial data.
    * Admin – This is a member with full access to the Bric account, including company settings and financial information.

  • What is this service generally used for?
  • Bric is used to plan and track time across teams with multiple people working on multiple projects. Bric allows you to break projects down by weeks, hours, dollars, and deliverables, and then monitor progress to completion making changes as necessary.

    Bric is short for fabric. Because it is tool for weaving your people and project together. The tighter the weave the greater your employee utilization, and the higher your profitability.

  • Does this service offer guides, tutorials and or customer support?
  • Bric's mission is to help you get back to the work you love. We know how hard it is to run a business. That is why we have made Bric intuitive to setup and use. Typically companies can get setup and start using Bric in less than a day. In addition to a great user interface we provide On boarding, Documentation, Tooltips, and Chat.
    You won't be charged extra for support, it is included in your monthly subscription. We are here to help you build your business.

  • What are some applications this service is commonly used in tandem with?
  • Before Bric, most people use Excel and Whiteboards to manage their team's time and project calendars. Eventually this manual process becomes frustrating and they decide to upgrade to Bric.

  • What platforms does this service support?
  • Bric is a web application that can be accessed in any web browser. Bric is optimized to be used at your desktop since that is where the majority of our users do their work.

  • Does this service offer an API?
  • Bric offers a Public API; documentation can be found on our website in the footer. Bric's API allows you to integrate Bric with the applications that you already use. You can write your own integration, or hire us to develop the integration. Please contact us to request a quote.

  • Who are the main user groups of this service?
  • Bric is used by professional service teams. Partners and Managers use Bric to plan projects, assign people, and monitor progress. Employees use Bric to track time and view project plans.

    Bric is designed for teams working on long-term projects spanning from several weeks up to a year. Most of our users employ teams of designers, developers, consultants, architects, engineers, auditors, and lawyers.

FAQs

    What are some applications this service is commonly used in tandem with?
  • Quickbooks, Salesforce, Slack, Lacerte, Zapier.

  • Does this service offer an API?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes we provide full customer support and will have an extensive on-boarding to provide your firm with the knowledge it needs to use BigTime.

  • Does this service integrate with any other apps?
  • Quickbooks, Salesforce, Slack, Lacerte, Zapier.

  • What platforms does this service support?
  • We support all browsers, and we also have an app for iOS and Android.

  • Who are the main user groups of this service?
  • We help architects, engineers, IT-services firms, marketing firms, accountants, and scientific and management consultants.

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Other

Who uses Autotask
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Dutch, Spanish, German, English
Regional Restrictions:
No restrictions.

Other

Who uses Bric
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses BigTime
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
United States & Canada
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