Autotask is the end-to-end critical function management solution for IT businesses. It automates project workflows, provides real-time insights, enables instant communication, meets billing needs, and increases profitability.
This platform integrates following functions: expense management, service desk, project management, CRM, and time and billing. It is one of the most trusted providers of web-based IT Services Management Software, whose main users are technology service providers with a broad client base and developed network infrastructures. They principally benefit from the process and project automation, as well as workforce management.
Autotask provides a great cloud-based ticket interface, is ITIL-compliant, and is also able to manage different SLA levels and monitor each agreements’ details with automated warnings, workflows, and escalation pathways. Finally, there is a powerful analytics feature, that enables users to see their company from multiple angles and get critical business data.
About BQE Core
BQE Core is a self-hosted cloud service, and offers integrated business accounting, project management, and business intelligence. It can support the operations of a variety of industries, including legal services, construction, architecture, engineering, accounting, consulting, graphic and interior design, and more.
Users can submit and exchange data via email, hand-held computers, and smartphones. BQE Core supports various smartphone platforms, including the iPhone, Blackberry, and Android. The solution also comes with over 400 customizable report templates and more than 150 invoicing templates to generate vivid kind of business reports.
BQE Core offers integration with various third-party accounting software and has certified partnerships with Microsoft, Intuit, MYOB Australia, and others to ensure that businesses can extract, customize and present accurate information. The solution is suited for businesses that are looking for a professional services solution with built-in accounting and customer management functions.
ServiceTree is a true Professional Services Automation platform. We like to call it a 'Knowledge Driven Process Automation' platform for MSPs and IT Teams. ServiceTree is optimized to deliver a process that flows smoothly guiding a support issue through all stages of identification, definition, allocation, execution and completion. With Open Next and Decision Trees all you need to do is Click and you have an end to end 360 Degree automated system.