Compare Autotask vs Accelo vs CrossConcept Continuum

Autotask 42 ratings Professional Services Automation (PSA)	Accelo 272 ratings Professional Services Automation (PSA)	CrossConcept Continuum 8 ratings Professional Services Automation (PSA)
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Crozscore 74% what is this? User Happiness: 48% Press Buzz: 42% User Trend: interest falling	Crozscore 89% what is this? User Happiness: 89% Press Buzz: 41% User Trend: interest rising
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About Autotask Autotask is the end-to-end critical function management solution for IT businesses. It automates project workflows, provides real-time insights, enables instant communication, meets billing needs, and increases profitability. This platform integrates following functions: expense management, service desk, project management, CRM, and time and billing. It is one of the most trusted providers of web-based IT Services Management Software, whose main users are technology service providers with a broad client base and developed network infrastructures. They principally benefit from the process and project automation, as well as workforce management. Autotask provides a great cloud-based ticket interface, is ITIL-compliant, and is also able to manage different SLA levels and monitor each agreements’ details with automated warnings, workflows, and escalation pathways. Finally, there is a powerful analytics feature, that enables users to see their company from multiple angles and get critical business data.	About Accelo If you want to grow your business, you need a system, not a collection of tools. Accelo makes it easy to manage all of your client work, from prospect to payment, and everything in between. With powerful features like automatic email capture, automated time sheets and intelligent business processes that alert you if things are going off track so you can forecast the future and make sure you never get lost. Accelo allows you to focus on more important things (like growing your business) and gives you more time to do the work that you and your clients love. Try it now for free!	About CrossConcept Continuum CrossConcept Continuum offers one complete project management solution, allowing you to streamline your projects, resources and finances with the following: Project Management, Resource Management, Project Accounting, Timesheet & Expense Management, CRM and Analytics. Key Business Value for SMB: Real-time visibility into performance and profitability across your entire operation. On-time project delivery and improves project success rates. Optimizes resource utilization and reduces bench time with sophisticated resource management capabilities. Reduces IT costs, upgrade and maintenance hassles with cloud-based delivery. Grow margins by end-to-end operational and financial management, from project and resource management to billing and analytics. Improved Customer Satisfaction CrossConcept Continuum PSA brings together your timesheets, expenses, sales pipeline, job budgets and forecasts, and resourcing. It gives you a real-time view of where your business is – and where to take it. Our customizable dashboards show you at a glance how all aspects of your business is progressing in real-time. Modules: Time & Expense Tracking Resource Management Billing & Invoicing Project Management Customizable Dashboards CRM CrossConcept Continuum PSA allows your organization to maximize profitability by seamlessly connecting your project and financial accounting, enabling you to manage all stages of your project from conception to completion and deliver on your promises.
Features API Billing/Invoicing Budgeting Data Export Data Import Expense Tracking External Integrations Forecasting Inventory Tracking Multi-User Notifications Project Management Scheduling Task Scheduling/Tracking Time Management Resource Management Workflow Management	Features API Billing/Invoicing Budgeting Data Export Data Import Expense Tracking External Integrations Forecasting Inventory Tracking Multi-User Notifications Project Management Scheduling Task Scheduling/Tracking Time Management Resource Management Workflow Management	Features API Billing/Invoicing Budgeting Data Export Data Import Expense Tracking External Integrations Forecasting Inventory Tracking Multi-User Notifications Project Management Scheduling Task Scheduling/Tracking Time Management Resource Management Workflow Management
Summary CRM Contracts Billing Project Management Service Desk Tech Scheduling Time and Expenses Quoting and e-Commerce Outsource Management Inventory	Summary It's the cloud, it's automation, it's machine learning, it's accelerating your business; it's Accelo. Manage your entire business from one simple place. From prospect to payment, automate your processes and gain the visibility you need to grow your business.	Summary No key features associated with this application.
	Pricing Plus $19.00 1 user(s) / month Included in plan: Smart CRM & Email Tracking Sales Tracking Email Campaigns Tasks, Notes & Attachments Client Portal Quotes Premium $39.00 1 user(s) / month Included in plan: Smart CRM & Email Tracking Sales Tracking Email Campaigns Tasks, Notes & Attachments Client Portal Quotes Unlimited Custom Sales Types Customized Business Processes Automated Triggers & Notifications Team Scheduling Retainer Management	Pricing Base License $15.00 1 user(s) / month Included in plan: Attachments Basic Report Usage Expense Management Time Management Professional License $25.00 1 user(s) / month Included in plan: Expense Management Attachments Basic Report Usage Project Management Time Management Resources Management CRM Enterprise License $35.00 1 user(s) / month Included in plan: Administration Permission Attachments Expense Management Time Management Resources Management Project Management Report Management Finance Management CRM 14-Day Trial Free Included in plan: Complete Access
FAQs Does this service integrate with any other apps? Integrations: 6fusion, Agility, Anchor, Athesys, Bomgar, BrightGauge, BVoIP, Client eartbeat, CloudMGR, CNet ChannelOnline, datto, DeskDirector, ECI e-automate, eFolder, ExchangeDefender, FreshBooks, GFI Max, IBM, IDSync, iSell, Kaseya, LabTech, LogicMonitor, MailProtector, Microsoft, Microsoft Dynamics, OpenDNS, Panorama9, QuickBooks, Werks, StorageCraft, TrendMicro, and Xero. Does this service offer an API? Yes, it provides an API. Does this service offer guides, tutorials and or customer support? Support: Online Support, Phone Support, Videos, Webinars, and Documentation. Does this service offer multi-user capability (e.g. teams)? No. What are some applications this service is commonly used in tandem with? This service is commonly used in tandem with CRM and accounting applications. What is this service generally used for? This service is generally used as a business management platform specifically designed for technology solution providers. Who are the main user groups of this service? The main users of Autotask are technology solution providers with multiple clients using extensive network infrastructures. What platforms does this service support? This is a cloud-based software.	FAQs Does this service offer an API? Accelo offers an API with a community of clients tinkering away on our platform. What are some applications this service is commonly used in tandem with? Accelo is normally used in tandem with Marketing Automation platforms such as HubSpot. What platforms does this service support? Accelo is web-based and can be accessed by any web browser along with native mobile apps on iOS and Android. Who are the main user groups of this service? Accelo's main user groups are Professional Service oriented businesses. What is this service generally used for? Accelo is generally used to manage workflow from prospect to payment. Does this service integrate with any other apps? Accelo offers integration with: G Suite, Office 365, Xero, QuickBooks, Saasu, Salesforce.com, Twitter, Campaign Monitor, MailChimp, Jira, Stripe, Authorize.Net, MAXfocus, Kaseya Network Monitor, Continuum, PayPal, Zapier, HubSpot, Slack, typeform.com, Eventbrite, Intercom, Airtable, and Wufoo. Does this service offer multi-user capability (e.g. teams)? Accelo is solution built for teams with a focus on collaboration and visibility. Does this service offer guides, tutorials and or customer support? Accelo offers a robust user guide, and a very active sales and success team who are available around the clock to provide a better look at our solution or provide support.	FAQs Does this service offer multi-user capability (e.g. teams)? Yes. Who are the main user groups of this service? Any business in the professional services industry or who has internal project management needs. Does this service offer guides, tutorials and or customer support? We offer online, email, in person and phone support options. Does this service integrate with any other apps? Quickbooks. What is this service generally used for? CrossConcept Continuum is used to managing projects, resources, time, financials & CRM.
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Other Who uses Autotask SMEs Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English, German, Dutch, Spanish Regional Restrictions: No restrictions.	Other Who uses Accelo Startups SMEs Agencies Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.	Other Who uses CrossConcept Continuum Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android WinPhone Blackberry Languages: English, French Regional Restrictions: No restrictions.