Compare AtAssist vs Towbook vs ConnectWise

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33%
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42%
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AtAssist screenshot view 4 more Towbook screenshot view 5 more ConnectWise screenshot view 4 more

Software Description:

@Assist is an all-in-one solutions company that creates affordable and easy-to-use solutions for small to large businesses.

@Assist Sugu - Property Management & Accounting
@Assist Toki - Workflow Management & Accounting
@Assist Tomo - Smart City Management

Our team is dedicated to providing innovative solutions and excellent customer support to you, your business, and your community. We are committed to creating eco-friendly solutions for a paperless future.

Software Description:

Towbook is business management software for towing companies, accessible from anywhere, thanks to its web-based deployment and mobile apps.

This solution enables its users to dispatch, impound, issue invoices, manage the private property and conduct accounting, all in one cloud-based platform. They can receive calls and dispatch calls to their operators, assigning them with various tasks. Real-time reporting keep them informed with all updates.

As well as towing businesses, users of this service are motor clubs, police units, and automobile repair shops.

Software Description:

Main users of ConnectWise are technology companies including IT services, cloud services, software developers, professional services, security, and telecom. It helps them manage the process of selling, servicing, and supporting technology.

ConnectWise provides its users with an effective solution for making all information consolidated, automating their business processes for better customer support. The software is web-based and it provides an integrated business-process management (BPM), help desk and customer solution along with reliable analytics and customizable dashboards.

Main features of ConnectWise are Help Desk, Agreements, Account Management, Sales & Marketing, Procurement, Time Tracking & Billing, Project Management, and Reporting. All these features make ConnectWise an End-to-End complete organizational tool that encompasses ticketing, sales, projects, time and costs.

Features:

  • Balance Sheet
  • Time Management
  • Timesheets
  • Attendance Tracking
  • Organization Management
  • Project Management
  • Password & Access Management
  • Calendar Management
  • Data Import
  • Customer Management
  • Multi-Currency
  • Billing/Invoicing
  • Expense Tracking
  • External Integrations
  • Notifications
  • Data Export
  • Data Visualization
  • Budgeting
  • Dashboard
  • Multi-User

Features:

  • Multi-User
  • External Integrations
  • Customer Management
  • Project Management
  • Payroll
  • Tax Management
  • Notifications
  • Data Visualization
  • API

Features:

  • Payroll
  • Scheduling
  • Data Export
  • Data Import
  • Customer Management
  • Password & Access Management
  • Forecasting
  • External Integrations
  • API
  • Notifications
  • Dashboard
  • Project Management

Summary:

  • All-In-One Solutions Suite

Summary:

  • Dispatch management.

  • Impound management.

  • Invoicing.

  • Reminders and notifications.

  • Discount management.

  • Customized pricing.

  • GPS tracking system.

  • Multiple vehicles in a single dispatch.

  • Customer statements.

  • Impound notice and letter reminders.

Summary:

  • Help Desk Management

  • Service Support Management

  • Project Management

  • Billing

  • Procurement

  • Dashboards and Reporting

  • Email Management

  • Time Sheets

  • Dispatch Portal

  • Service Boards

Sugu Medium

$180.00
based on number of units (doors)

Sugu Starter

$30.00
based on number of units (doors)
Included in plan:
  • All packages include Sugu's 30+ features

Sugu Medium-Large

$425.00
based on number of units (doors)

Sugu Large

$800.00
based on number of units (doors)

Sugu Small-Medium

$95.00
based on number of units (doors)

Sugu Small

$55.00
based on number of units (doors)

Sugu Small

$55.00
pricing is based on number of units (doors)/month

Sugu Small-Medium

$95.00
pricing is based on number of units (doors)/month

Sugu Medium

$180.00
pricing is based on number of units (doors)/month

Sugu Small-Medium

$95.00
pricing is based on number of units (doors)/month

Sugu Small

$55.00
pricing is based on number of units (doors)/month

Sugu Starter

$30.00
pricing is based on number of units (doors)/month

Sugu Medium-Large

$425.00
pricing is based on number of units (doors)/month

Medium-Large

$425.00
pricing is based on number of units (doors)/month

Sugu Large

$800.00
pricing is based on number of units (doors)/month

Sugu Starter

$30.00
pricing is based on number of units (doors)/month
Included in plan:
  • Every package includes @Assist Sugu's 30+ features.

Toki

$40.00
1 user(s) / month
Included in plan:
  • All 30+ features are included

Starter

$49.00
1 user(s) / month
Included in plan:
  • Unlimited User Accounts for Your Team
  • Mobile Apps (iOS & Android)
  • Commission Tracking
  • Up to 250 Calls per Month

Premium

$99.00
1 user(s) / month
Included in plan:
  • Impound Management
  • Automatic Impound Letters & State Forms
  • Add Charges to Invoices Automatically with Pricing Rules
  • Support for Multiple Tax Rates
  • Motor Club Digital Dispatching
  • Add Calls Automatically with Email Processing
  • Call History Tracking
  • Call Chat
  • Up to 500 Calls per Month

Professional

$189.00
1 user(s) / month
Included in plan:
  • Advanced Private Property Features
  • Motor Club Direct Billing & Payment Importing
  • GPS Tracking
  • Automatic Mileage Calculation Using Google Maps
  • Request Customer Location (ping your customer's cell phone)
  • Automatic Impound Reminders
  • QuickBooks Integration (Desktop and Online)
  • Online Customer Portal
  • Up to 1,000 Calls Per Month
  • Multi-Company Support

Ultimate Plus

$289.00
1 user(s) / month
Included in plan:
  • Vehicle Damage Forms
  • Accident Reports
  • Pre Trip Inspection Management
  • Up to 1,500 Calls Per Month

Enterprise

$389.00
1 user(s) / month
Included in plan:
  • Up to 2,000 Calls a Month Included. ($49 for every 1000 calls above 2000)

FAQs:

    Who are the main user groups of this service?
  • @Assist is used by:

    Residential, Commercial and Condominium Property Managers and Owners
    Real Estate Agents and Investors
    Leasing Agents
    International Rental Managers
    Self-Managed Condominiums
    Universities and Colleges
    Hospices

    We assist anyone who manages properties and residents

  • What platforms does this service support?
  • @Assist is a cloud-based solution and therefor can be used at anytime, anywhere, from any device they just need to have an internet connection.

  • What is this service generally used for?
  • Generally, @Assist is used for online property management and accounting.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Users can add staff, maintenance workers, board members, condo owners and residents to their account. With differently levels of security to chose from, users can give as much or as little access as they want. This way their team only sees what they allow them to see.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Users are greeted with a "Tour" when they first log into their account plus we offer support online and by telephone. Our blog is an additional resource that provides tips and case studies on how to use @Assist.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, Towbook offers multi-user capacity.

  • Does this service offer guides, tutorials and or customer support?
  • Customer support is available 24/7, 365 days a year by phone and email.

  • What platforms does this service support?
  • This is web-based service with mobile applications for Android and iOS devices.

  • What are some applications this service is commonly used in tandem with?
  • This service is in most cases used in tandem with accounting software and Google Maps.

  • What is this service generally used for?
  • This service is used for towing management.

  • Does this service integrate with any other apps?
  • Towbook integrates with: QuickBooks, Google Maps, TomTom WEBFLEET, Agero, GEICO, Quest, Allied Dispatch, Allstate, NSD, Road America.

  • Who are the main user groups of this service?
  • Main users of Towbook are towing companies.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Community, Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service offer an API?
  • Yes, it offers REST API.

  • What platforms does this service support?
  • This is a web-based software.

  • Does this service integrate with any other apps?
  • Integrations: Acomba, Active Directory Contacts Sync, Anchor, AuthAnvil, AVG Managed Workplace, BizDox, BrightGauge, BVoIP 3CX, CentraStafe, CharTec BDR, CharTec SaaS BDR, Client Heartbeat, Cloud Manager, CloudBerry Managed Backup, CNET ChannelOnline, Connect and Market by Yellowbus, ConnectBooster,, Dynamics GP Integration, eAutomate, eFolder, Excel Micro, Exchange Defender, Executive Briefing Service for, ConnectWise, Field Nation, Fortinet, FreedomIQ, GFI Maz, Google, independenceIT Cloud Workspace, Intermedia, QuoteWeks, qvWise, RapidFiretools Email2Ticket, RapidFiretools Network Detective, Reflexion, RepairTech TechSuite, Replibit, Sage 100 ERP, Vault Logix, Vembu, VirtualTone, VTone MSP BILLING Module, WatchGuard, Web Teks, Website Connector, Wise-Sync Quickbooks Online, Work Market, Xero.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • This service is generally used as a business management solution for technology companies.

  • Who are the main user groups of this service?
  • Main users of ConnectWise are companies that sell, service, and support technology - from managed service providers and cloud service providers to managed print, VOIP, VARs.

Publisher:

Founded:
-
Based in:
Edmonton
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
12.1k

Other:

Who uses AtAssist
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
  • Blackberry
Languages:
Arabic, Bengali, Tibetan, Bulgarian, Catalan, Danish, Greek, German, English, Indonesian, Finnish, Italian, French, Croatian, Swedish, Ukrainian
Regional Restrictions:
No restrictions.

Other:

Who uses Towbook
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ConnectWise
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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