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About Astea

Astea offers lifecycle management, including customer management, service management, asset management, forward and reverse logistics management and mobile workforce management and optimization.
The use of real-time scheduling optimization can automate much of this process. Mobile apps deliver functionality that enables field forces to work electronically for receiving, documenting and reporting assignments, with the expected goal of eliminating manual procedures, service delays and paper reporting.

About Zenefits

Zenefits is a SaaS cloud-based human resources platform that helps more than 11,000 small and mid-sized companies empower their workforce, manage change and stay compliant. Zenefits' People Platform delivers the most comprehensive, intuitive HR experience in the market. Its HR, Benefits, Payroll and Performance apps combine with advisory services and tightly integrated partner apps to radically simplify HR administration – reducing paperwork and complexity so companies can focus on starting, running and growing their businesses.

About FieldOne

FieldOne is an innovative, secure and scalable service management platform, providing real-time mobility across every major device. It is trying to address the complex challenges their customers face in managing enterprise field service organizations.
This solution an integrated automated routing engine, powerful but simple to configure WEB portals, Integrated Voice Response (IVR) and a centralized mobility management platform.

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Features

  • 2-Factor Authentication
  • 360 Degree Feedback
  • API
  • Attendance Tracking
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • Forecasting
  • Multi-User
  • Notifications
  • Payroll
  • Project Management
  • Scheduling
  • Timesheets
  • Travel Management
  • Vacation Calendar
  • Employee Engagement

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Summary

  • Reducing Service Costs: It stems from a variety of sources throughout the service management lifecycle, such as improving technician productivity, call center activities, inventory/parts management.

  • Streamline Workflow: Provides improvements in streamlining processes and work order management.

  • Improved Service Levels: More and more companies are coming to the realization that service can be a revenue generator and provide a distinct competitive advantage.

  • Increasing Customer Satisfaction: Astea Alliance’s customer self-service capabilities provide user's customers with the information they need when they want it, ultimately improving customer satisfaction and strengthening loyalty.

  • Drive Quality & Growth: Real-time reporting, expense & time tracking; Ensure accurate data capture; instant access to relevant information (Service histories, parts usage; failure analysis; MTTR).

Summary

  • Manage all your HR—online, in one place.

  • Automate 99% of your HR administration work.

  • Get all the support you need, all under one roof.

  • 10,000+ companies better manage 100,000+ employees with Zenefits.

Summary

  • Billing & Invoicing

  • Call Center Management

  • Contract Management

  • Dispatch Management

  • Inventory Control

  • Job Management

Pricing

Essentials

$8.00
1 user(s) / month
Included in plan:
  • Core HR
  • Time & Scheduling
  • Integrations
  • Mobile App

Zen

$21.00
1 user(s) / month
Included in plan:
  • Core HR
  • Time & Scheduling
  • Integrations
  • Mobile App
  • Compensation Management
  • Performance Management

Growth

$14.00
1 user(s) / month
Included in plan:
  • Core HR
  • Time & Scheduling
  • Integrations
  • Mobile App
  • Compensation Management
  • Performance Management

Payroll Add-on

$6.00
1 user(s) / month
Included in plan:
  • Run payroll in three clicks

Advisory Services Add-on

$8.00
1 user(s) / month
Included in plan:
  • Unlimited access to our team of HR and payroll experts

Benefits Admin - Use Your Own Broker Add-on

$5.00
1 user(s) / month
Included in plan:
  • Use your own broker instead of one of our broker partners

FAQs

    Who are the main user groups of this service?
  • Users of Astea are enterprise companies looking to manage mid-to-large-scale service operations such as field service, repairs, installations, and third-party contracting.

  • What is this service generally used for?
  • It is mainly used for field service management.

  • What platforms does this service support?
  • It is web-based service, with mobile apps for Android and iPhone.

  • Does this service integrate with any other apps?
  • It integrates with: Salesforce.com; SAP; Oracle; Oracle/Peoplesoft; Oracle/JDEdwards; Oracle/Siebel; Microsoft Dynamics (CRM, SL, GP, AX, NAV), Epicor, Quickbooks, Vertex, Axeda, Infomill, Avaya, Nortel, Cisco and many more.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: Online Support, Phone Support, Case Studies, Webinars.

FAQs

    No FAQs associated with this application.

FAQs

    Who are the main user groups of this service?
  • It is ideally suited to midsize-large businesses with dozens, hundreds, or even thousands of field technicians.

  • What is this service generally used for?
  • FieldOne is used as a software solution for field service companies.

  • What platforms does this service support?
  • Platform: Online, On Premise, Mobile.

  • Does this service integrate with any other apps?
  • There is QuickBooks Integration available.

  • Does this service offer guides, tutorials and or customer support?
  • Their support team can be reached via email or via phone.

Vendor Information

Founded:
-
Based in:
Horsham
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
2013
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Vendor Information

Founded:
2001
Based in:
-
Employees:
51-200
Likes:
Followers:

Other

Who uses Astea
  • SMEs
  • Enterprises
Regional Restrictions:
No restrictions.

Other

Who uses Zenefits
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English
Regional Restrictions:
Only works in the US.

Other

Regional Restrictions:
No restrictions.
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