Compare Astea vs TeamBee vs SuccessWare 21

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Crozscore:

73%
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60%
35%
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Crozscore:

47%
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12%
interest falling

Crozscore:

66%
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28%
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Astea screenshot view 4 more TeamBee screenshot view 5 more SuccessWare 21 screenshot view 4 more

Software Description:

Astea offers lifecycle management, including customer management, service management, asset management, forward and reverse logistics management and mobile workforce management and optimization.
The use of real-time scheduling optimization can automate much of this process. Mobile apps deliver functionality that enables field forces to work electronically for receiving, documenting and reporting assignments, with the expected goal of eliminating manual procedures, service delays and paper reporting.

Software Description:

TeamBee is an innovative mobile platform managed through the web admin that can fit into any vertical. The application allows corporations / administrators to convert their spreadsheet into digital forms and empower their team members working in and off the field to submit data through mobile phones, subsequently giving the freedom of in-depth inspection of data analytics. This is not all, you can also track your users online through Google maps and create unlimited surveys through mobile reporting.

Software Description:

SuccessWare21 was built specifically for the residential home services companies.
Their industry leading mobile field service solution, SWRemote, allows techs to fully run their jobs from the field including time stamping, invoicing and payment processing all of which is synchronized into SuccessWare21 in real time.
Full operational and accounting reports will allow their users to analyze and manage complete business, allowing them to achieve higher profits.

Features:

  • Customer Management
  • Dashboard
  • Inventory Tracking
  • Project Management
  • Scheduling

Features:

  • Analytics
  • Dashboard
  • Notifications
  • Multi-User
  • Scheduling
  • Data Visualization

Features:

Summary:

  • Reducing Service Costs: It stems from a variety of sources throughout the service management lifecycle, such as improving technician productivity, call center activities, inventory/parts management.

  • Streamline Workflow: Provides improvements in streamlining processes and work order management.

  • Improved Service Levels: More and more companies are coming to the realization that service can be a revenue generator and provide a distinct competitive advantage.

  • Increasing Customer Satisfaction: Astea Alliance’s customer self-service capabilities provide user's customers with the information they need when they want it, ultimately improving customer satisfaction and strengthening loyalty.

  • Drive Quality & Growth: Real-time reporting, expense & time tracking; Ensure accurate data capture; instant access to relevant information (Service histories, parts usage; failure analysis; MTTR).

Summary:

  • Intuitive platform

  • Qualitative and quantitative analysis of sales data

  • Paperless solution to capture business data

  • Improved data analysis

  • Simplified business reporting

  • Real time updates

  • Geo-tagged form submissions

  • Easy monitoring of field employees' location

  • Mobile based attendance

  • Quick dispatch of work orders

Summary:

  • Scheduling & Routing: GPS Tracking; Interactive Map.

  • Business Intelligence: Custom Reports; Time Spent on a Job.

  • Billing Features: Payments

  • Customer Management: Contact Database; Contact Management.

  • Mobile: SMS Messages

  • Resource Management: Inventory Tracking; Mobile Device Management.

Pricing:

  • Credit card required: No
  • Free trial version for the first 30 days

FAQs:

    Who are the main user groups of this service?
  • Users of Astea are enterprise companies looking to manage mid-to-large-scale service operations such as field service, repairs, installations, and third-party contracting.

  • What is this service generally used for?
  • It is mainly used for field service management.

  • What platforms does this service support?
  • It is web-based service, with mobile apps for Android and iPhone.

  • Does this service integrate with any other apps?
  • It integrates with: Salesforce.com; SAP; Oracle; Oracle/Peoplesoft; Oracle/JDEdwards; Oracle/Siebel; Microsoft Dynamics (CRM, SL, GP, AX, NAV), Epicor, Quickbooks, Vertex, Axeda, Infomill, Avaya, Nortel, Cisco and many more.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: Online Support, Phone Support, Case Studies, Webinars.

FAQs:

    Who are the main user groups of this service?
  • TeamBee can fit into any vertical such as Real Estate, Insurance, Manufacturing, Education, Sales, and other corporate sectors where papers forms are used to for data collection.

  • What is this service generally used for?
  • It is used to create customizable mobile forms that enable data collection in and off the field. TeamBee allows real time submission of data anytime, from anywhere. Furthermore, it helps in data analytics, business reporting, leads management, monitoring employees' current location, sharing quick notifications with employees in the office and on the field, conducting surveys, and more.

  • What platforms does this service support?
  • TeamBee is a web application and a mobile application developed for Android platform

  • Does this service offer guides, tutorials and or customer support?
  • We have a website that offers complete information about TeamBee. Besides, we offer support over phone.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, TeamBee offers multi-user capability.

FAQs:

    Who are the main user groups of this service?
  • This is management software mainly for Plumbes, Electricians & HVAC contractors.

  • What is this service generally used for?
  • SuccessWare 21is used as a complete business management solution for residential service companies.

  • What platforms does this service support?
  • SuccessWare 21 can be run in the traditional server/client configuration or using a web-based hosting option.

  • Does this service offer guides, tutorials and or customer support?
  • They provide phone and email support.

Publisher:

Founded:
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Based in:
Horsham
Employees:
-
Likes:
189
Followers:
527

Publisher:

Founded:
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Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
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Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses TeamBee
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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