Compare Astea vs ClassJuggler vs Resource Guru

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69%
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36%
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Crozscore:

86%
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29%
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82%
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Astea screenshot view 4 more ClassJuggler screenshot view 2 more Resource Guru screenshot view 4 more

Software Description:

Astea offers lifecycle management, including customer management, service management, asset management, forward and reverse logistics management and mobile workforce management and optimization.
The use of real-time scheduling optimization can automate much of this process. Mobile apps deliver functionality that enables field forces to work electronically for receiving, documenting and reporting assignments, with the expected goal of eliminating manual procedures, service delays and paper reporting.

Software Description:

ClassJuggler is an affordable online customer/class management solution for class-based & schedule-based businesses; packed with features to simplify how you run your class-based business. Ideal for swim schools, K12 programs, fitness class programs, dance studios, tennis camps, cheerleading camps, gymnastics schools, martial arts dojos, and more!

Software Description:

Resource Guru is the fast, simple way to schedule people, equipment, and other resources online!

Get full team visibility on one clever calendar. Lightening fast drag and drop scheduling lets you add, edit, move & delete bookings in seconds. Leave management makes it simple to manage vacation, sick days, maternity leave or any other types of time off for your resources. Our advanced clash management system prevents over-bookings and helps you stay in control. Personal dashboards are an easy way for people to quickly log in and know exactly what they should be working on for the week. Powerful reports allow you to monitor utilization rates and plan capacity, and there is no software to install or training required you and your team can get started immediately.

Plans start from only $2.50 per person/month. Sign up now for a 30-day free trial.

Features:

  • Customer Management
  • Dashboard
  • Inventory Tracking
  • Project Management
  • Scheduling

Features:

  • Student Registration
  • Class Management
  • Attendance Tracking
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard
  • Password & Access Management
  • Payroll
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Tax Management
  • General Account Ledger
  • Notifications
  • Data Export
  • Batch Permissions & Access
  • Data Import
  • External Integrations
  • Accounts Receivable
  • Budgeting
  • Accounts Payable

Features:

  • Task Scheduling/Tracking
  • Forecasting
  • Vacation Calendar
  • Employee Database
  • Project Management
  • Multi-User
  • Scheduling
  • Calendar Management
  • Dashboard
  • External Integrations
  • API

Summary:

  • Reducing Service Costs: It stems from a variety of sources throughout the service management lifecycle, such as improving technician productivity, call center activities, inventory/parts management.

  • Streamline Workflow: Provides improvements in streamlining processes and work order management.

  • Improved Service Levels: More and more companies are coming to the realization that service can be a revenue generator and provide a distinct competitive advantage.

  • Increasing Customer Satisfaction: Astea Alliance’s customer self-service capabilities provide user's customers with the information they need when they want it, ultimately improving customer satisfaction and strengthening loyalty.

  • Drive Quality & Growth: Real-time reporting, expense & time tracking; Ensure accurate data capture; instant access to relevant information (Service histories, parts usage; failure analysis; MTTR).

Summary:

  • Cloud-based customer management

  • Class and classroom management features

  • Robust student/family/instructor management

  • Customer e-mail communications features

  • Easy-yet-powerful reporting tools for business intelligence

  • Online customer self-service tools including bill-pay and class registration

  • Free online and phone support

Summary:

  • Fast Drag and Drop Resource Scheduling

  • Powerful Utilzation Reports

  • Absence & Leave Management

Grasshopper

$2.50
1 user(s) / month
Included in plan:
  • Unlimited Projects
  • Unlimited Clients
  • Personalized Dashboards
  • Advanced Clash Management
  • Custom Fields and Filters
  • Time Zone Support
  • Flexible User Permissions
  • API with Webhooks
  • Automatic Updates
  • Custom Fields and Flters
  • Vacation Tracker
  • Absence Management
  • Calendar Sync

Blackbelt

$4.16
1 user(s) / month
Included in plan:
  • All Grasshopper features plus
  • Powerful Reports
  • Report Downloads

Master

$6.65
1 user(s) / month
Included in plan:
  • All Grasshopper and Blackbelt features plus
  • Data Import
  • Phone Support

FAQs:

    Who are the main user groups of this service?
  • Users of Astea are enterprise companies looking to manage mid-to-large-scale service operations such as field service, repairs, installations, and third-party contracting.

  • What is this service generally used for?
  • It is mainly used for field service management.

  • What platforms does this service support?
  • It is web-based service, with mobile apps for Android and iPhone.

  • Does this service integrate with any other apps?
  • It integrates with: Salesforce.com; SAP; Oracle; Oracle/Peoplesoft; Oracle/JDEdwards; Oracle/Siebel; Microsoft Dynamics (CRM, SL, GP, AX, NAV), Epicor, Quickbooks, Vertex, Axeda, Infomill, Avaya, Nortel, Cisco and many more.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: Online Support, Phone Support, Case Studies, Webinars.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes. We have #1-rated customer support in independent surveys. We have free phone and e-mail support, and a growing collection of YouTube how-to videos to help you get the most from ClassJuggler.

  • What platforms does this service support?
  • ClassJuggler is cloud-based, available to you on any mobile or desktop device, and from anywhere. You log in to the product from any browser on Mac or PC or mobile platforms.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes! You can have many administrative users and countless customers on ClassJuggler at the same time.

  • What are some applications this service is commonly used in tandem with?
  • Merchant processing tools, and used on your website, with interfacing for class listings, class registration, account setup, account management, and bill payment.

  • What is this service generally used for?
  • ClassJuggler is an affordable cloud-based customer and class management solution for all kinds of class-based and schedule-based businesses. ClassJuggler is packed with features to simplify how you run your business, such as class scheduling, student/family/instructor management, robust email tools, easy-yet-powerful reporting tools, invoicing, online bill pay & customer self-service, free online/phone support, & tons more. Sign up today: first 30 days free!

  • Who are the main user groups of this service?
  • Class-based businesses benefit most directly from ClassJuggler's features, particularly businesses that offer recurring classes and events. This includes dance studios, gymnastics schools, cheer camps, after-school programs, K-12 private schools, martial arts dojos, swim schools, athletics programs, art schools/classes etc.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes, we offer email-based customer support to all customers, and also have a Help Center that provides training and answers to common questions.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, all Resource Guru accounts can (and usually do) contain multiple users.

  • Who are the main user groups of this service?
  • Resource Managers, Project Managers, Producers, Directors, Executives, and anyone else who needs to schedule resources for projects.

  • Does this service offer an API?
  • Yes, all Resource Guru customers have access to a REST API and Webhooks.

  • Does this service integrate with any other apps?
  • Yes, Resource Guru has an integration with Podio and also integrates with Zapier, allowing you to connect to hundreds of popular apps.

Publisher:

Founded:
-
Based in:
Horsham
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
London
Employees:
2-10
Likes:
712
Followers:
885

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses ClassJuggler
  • Startups
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
United States of America, Canada, Australia, UK

Other:

Who uses Resource Guru
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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