Compare Asset Bank vs Freshservice vs Third Light

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Software Description:

Asset Bank's Digital Asset Management Software can be hosted in the cloud or on-premise, and is very easy to use. It has a huge range of features, is highly configurable to meet your organisation's needs, and comes with excellent customer support and product upgrades. It's also very competitively priced.

Three editions are available:

  • Essential Edition, from 50 users - $495 a month
  • Professional Edition - from 100 users - $885 a month
  • Enterprise Unlimited User Edition - from $1,650 a month

Software Description:

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.

Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.

Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.

Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Software Description:

Third Light is fast and comprehensive Digital Asset Management (DAM) platform, that is cloud-deployed, with the mobile native app for iOS devices. Its main purpose is to organize, tag, locate, share, update and download digital media.

This way, users can reach their digital assets quickly from a single platform. They are easily searched and browsed, based on captions, keywords, location, time, date, and tagging. Third Light comes with a user-friendly interface and a number of tools for editing, tagging, converting, and sharing files.

The software is web-based, works on all desktop operating systems, plus iOS-based devices. Prices are flexible, integrations and API are also available, so it can seamlessly work with most-used business apps, FTP services, social media channels and CMS platforms.

Features:

  • History/Version Control
  • Project Management
  • Password & Access Management
  • Google Apps Integration
  • 2-Factor Authentication
  • API
  • Template Designer
  • Brand Asset Creation
  • File Format Conversion
  • Notifications
  • Scheduling
  • Optimized Search Processing
  • External Integrations
  • Social-Media Integration
  • Analytics
  • Brand Management
  • Multi-App
  • Multi-Site
  • Database
  • Data Export
  • Data Import
  • Third-Party Plugins/Add-Ons
  • Dashboard
  • Document Comparison
  • File Sharing
  • File Transfer
  • Multi-User

Features:

  • API
  • Gamification
  • Inventory Tracking
  • Dashboard
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking

Features:

  • Dashboard
  • File Transfer
  • File Format Conversion
  • File Sharing
  • Multi-User

Summary:

  • Host in the cloud or on-premise

  • Very easy to use

  • Highly configurable

  • Excellent support programme

  • Regular product upgrades

  • Huge range of features

Summary:

  • Asset Management & Asset Discovery Includes: Assets Life cycle management; Better asset optimization; Controlling IT assets data; Discovering new assets easily.

  • Incident Management: Minimizes the impact of failures and interruptions on business operations & ensure best possible service level agreement.

  • Problem Management: Once user raises a problem, Freshservice simplifies the problem management process with a thorough problem analysis. This includes root cause analysis and analysing the impact and the symptoms of the problem in question.

  • Knowledge Base: Quick answers to all frequent queries.

  • Change Management: When it comes to tracking changes, looking up linked problems or making plans for a rollout, Freshservice makes sure that any and every task is just a few clicks away.

  • Release Management: This service makes release management as seamless as possible by equipping its users to deal with even the most unexpected of conflicts.

  • Contract Management: Easy to manage IT contracts with Freshservice.

Summary:

  • On-Premise or Cloud Storage Options

  • Centralized Media Platform

  • Secured Collection

  • Tracking and Monitoring of Activities

  • Multiple User Accounts for Collaboration

  • Version Control and Right Permissions

  • Integration with Third-Party Apps and Tools

  • Online Interface

  • Customized Branding

  • File Conversion

Essential Edition

$495.00
50 user(s) / month
Included in plan:
  • 100GB of data storage
  • Secure hosting and back-ups
  • Product upgrades
  • Email & phone support
  • Customised To Match Your Brand
  • Configurable Attributes and Workflows
  • Flexible User Permissions
  • Supports all Digital File Types
  • Promoted Collections
  • Powerful Search Tools
  • Convert File at Download
  • Share Content Externally
  • Manage Rights Information
  • Set Embargo and Expiry Dates
  • Multiple Lightboxes per User
  • Reporting

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • Blossom: $19/agent/month, billed annually.
    Garden: $49/agent/month, billed annually.
    Estate: $79/agent/month, billed annually.
    Forest: $99/agent, billed annually.

Standard

$250.00
Monthly Subscription
Included in plan:
  • Free Setup
  • Access to Upgrades
  • Inclusive Storage: 150GB
  • Free Data Migration to Third Light
  • Regular Free Training Webinars
  • Unlimited User Accounts
  • Unlimited Email Support
  • Backups Included
  • Fully-Managed Hosting
  • Network, Power, Cooling, Rack Space
  • Publish Files as Links
  • Desktop and iPhone Tools
  • Secure & Encrypted Passwords
  • HTTPS Encryption as Standard

Premium

$5,090.00
Yearly Subscription
Included in plan:
  • Everything From Standard, Plus:
  • Cost of Setup: $1,090
  • Inclusive Storage: 500GB
  • Publish Videos as Links
  • Customise Your Own Fields, Dropdowns, & Trees
  • Geo-Referencing and GPS Mapping
  • Video Storage and Playback
  • Collaborative Lightbox Chat/Conversations
  • Upload and Download Consent Tools
  • Intelligent Duplicate Detection
  • Version Control and Change Logs
  • Delegate Admin to Departmental Groups

Enterprise

$10,170.00
Once
Included in plan:
  • Everything From Premium, Plus:
  • Cost of Setup: Variable
  • Inclusive Storage: Your Own Server
  • Telephone Support
  • NFS, iSCSI (SAN) External Storage Support
  • Works with VMWare, Hyper-V, Xen
  • EC2 and Azure Cloud Support

FAQs:

    What is this service generally used for?
  • Storing, managing and sharing brand assets.

  • Does this service offer an API?
  • Yes.

  • What platforms does this service support?
  • Cloud, SaaS, Web, Installed - Windows, Linux.

  • Does this service integrate with any other apps?
  • WordPress, Sitecore, Amazon CloudFront CDN, SharePoint, Drupal.

  • What are some applications this service is commonly used in tandem with?
  • WordPress, Sitecore, Amazon CloudFront CDN, SharePoint, Drupal.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • Anyone wishing to use a company's brand assets such as logos, ads, images and videos.

FAQs:

    Who are the main user groups of this service?
  • The platform is most commonly used by IT admins, along with technicians and managers in businesses of all sizes.

  • What is this service generally used for?
  • Freshservice is used as a cloud-based ITIL service desk solution.

  • What platforms does this service support?
  • Online & native mobile apps.

  • Does this service integrate with any other apps?
  • Freshservice ServiceDesk integrates with the following applications:
    LogMeIn Rescue, FreshBooks, Harvest, Dropbox, Zapier, Pivotal Tracker, SurveyMonkey, Google Apps for Work, Google Calendar, JIRA.

  • Does this service offer an API?
  • Freshservice ServiceDesk has an API available for use.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with: FreshBooks, Pivotal Tracker, and JIRA.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Training.

  • What platforms does this service support?
  • This is a web-based service with iOS native app offered.

  • Who are the main user groups of this service?
  • Main users of Third Light are marketing and communications teams in medium-sized and large enterprises, and marketing agencies.

  • Does this service integrate with any other apps?
  • Integrations: Sitecore, Wordpress, Dropbox, SharePoint, Drupal.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
  • This service is used for Digital Asset Management.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with CRM apps.

  • Does this service offer an API?
  • Third Light offers JSON API.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
202
Followers:
607

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
10.2k
Followers:
1.75k

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:
722

Other:

Who uses Asset Bank
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshservice
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Czech, French, Italian, Finnish, Dutch, Danish, Swedish, Indonesian, Turkish, Vietnamese, Russian, Polish, Norwegian, Slovenian, Slovak, Korean, Hungarian, Estonian, Japanese
Regional Restrictions:
No restrictions.

Other:

Who uses Third Light
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.
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