Compare Aspect Via vs involve.me vs Sparq

Aspect Via 0 Customer Engagement	involve.me 34 Customer Engagement	Sparq 0 Customer Engagement
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Crozscore 85% what is this? User Happiness: 84% Press Buzz: 48% User Trend: interest falling	Crozscore 92% what is this? User Happiness: 94% Press Buzz: 48% User Trend: interest falling	Crozscore 86% what is this? Press Buzz: 49% User Trend: interest falling
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About Aspect Via The cloud-based Customer Engagement software manages customer interactions, workforce, and self-service. The platform is an all-in-one solution for the entire enterprise around their customer engagement. The platform's voice recording and quality management capabilities empower contact centers to catch and assess all customer interactions.	About involve.me involve.me is reimagining customer experience by allowing e-commerce shops & digital marketers to easily create personalized interactions at every step of the customer journey, so they can better acquire & keep customers involved. Customers such as Universal Pictures, Salesforce or Bloomberg use involve.me to create and integrate interactive content for any point in their funnel, from lead acquisition and qualification, through activation and conversion up to measuring customer satisfaction.	About Sparq Sparq is a customer insights platform that uncovers actionable customer data. This relationship-based approach progressively profiles the customer at every interaction producing richer customer insights. The platform translates customer attributes like motivation, preference, and beliefs into agile, actionable data points that improve customer understanding. These deeper insights deliver new value such as new placement, product, pricing, and promotional opportunities, as well as improve customer acquisition, rate of retention, and customer satisfaction. Through continued engagement, collected insights offer an increasingly optimized experience turning consent data from facts and figures into tangible, actionable insights while maintaining privacy boundaries and meeting regulations.
Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score
Summary Live chat Churn management Analytics Customer experience management Self service portal Real time reporting IVR / voice recognition CRM integration Request assignment Workflow management	Summary No key features associated with this application.	Summary Build Communities and Engage Members Advanced Recruitment Tools Progressive Profiling Deep Audience Segmentation Target and Run Activities Real-Time Community Engagement Metrics Advanced Search Functionality Sparq Authoring Survey Templates Private Discussion Boards
	Pricing Free Free Included in plan: 100 submissions / month single user collect 100MB file uploads try paid features Starter $25.00 1 user(s) / month Included in plan: 1.000 submissions / month single user collect 500MB file uploads Starter features Professional $75.00 1 user(s) / month Included in plan: 5.000 submissions / month collect 2GB file uploads Add team members Professional features Business $195.00 1 user(s) / month Included in plan: 15.000 submissions / month webhooks Add custom domain add-ons
FAQs Does this service offer multi-user capability (e.g. teams)? No. What platforms does this service support? Aspect Via is a cloud-based software. Who are the main user groups of this service? Main users of Aspect Via are organizations with 100 or more concurrent and named users. Does this service offer an API? Yes, Aspect Via offers API. Does this service offer guides, tutorials and or customer support? Support: Knowledge Base, Online Support, Phone Support, Video Tutorials. Does this service integrate with any other apps? Integrations: Siebel, SAP, PeopleSoft, SalesForce, and social media platforms. What is this service generally used for? This service is generally used for Customer Engagement Management.	FAQs No FAQs associated with this application.	FAQs Does this service integrate with any other apps? Yes, we have a whole App Center including systems like Salesforce, Marketo, HubSpot, SurveyGizmo, Userzoom, LivingLens, and more. Who are the main user groups of this service? Market researchers, insight professionals, CX professionals, executives, product teams, marketers, and data scientists use Sparq. What platforms does this service support? Sparq, our customer insights platform What are some applications this service is commonly used in tandem with? Leverage our self-service integrations from our App Center for managing, surveying, and augmenting activities with your other systems like Salesforce, Marketo, HubSpot, and more. We also support API and DMP integrations so you can integrate your Sparq data with other systems of record. Does this service offer guides, tutorials and or customer support? Help Center, Email Support, Phone Support, Knowledge Base, Vision Critical Academy, Professional Services, Research Services, Technical Services Does this service offer multi-user capability (e.g. teams)? Yes Does this service offer an API? Yes What is this service generally used for? This service is generally used as a cloud-based customer intelligence platform.
Vendor Information Founded: - Based in: Phoenix Employees: 1001-5000 Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 698	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Who uses Aspect Via SMEs Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English, German, Spanish, Portuguese, Chinese, Japanese Regional Restrictions: No restrictions.	Other Who uses involve.me Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English, German, French, Arabic, Finnish, Bulgarian, Czech, Danish, Greek, Hebrew, Hindi, Croatian, Hungarian, Italian, Japanese, Korean, Chinese, Turkish, Thai, Swedish, Serbian, Spanish, Russian, Romanian, Dutch, Norwegian, Malay, Polish Regional Restrictions: No restrictions.	Other Who uses Sparq SMEs Enterprises Desktop Platforms: Web App Languages: English, French, German, Chinese, Czech, Danish, Dutch, Finnish, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Vietnamese Regional Restrictions: No restrictions.