The cloud-based Customer Engagement software manages customer interactions, workforce, and self-service. The platform is an all-in-one solution for the entire enterprise around their customer engagement.
The platform's voice recording and quality management capabilities empower contact centers to catch and assess all customer interactions.
About Engage+
Increase conversion & sales with personalized customer engagement & omnichannel retail marketing solutions. Start engaging 1:1 with your customers today with customer relationship management software!
Connect and Build Relationships with your Consumers.
Consumers want brands to be relevant to them. Increase the effectiveness of your marketing efforts by personally connecting with each consumer over their preferred channels, building relationships at every interaction with Engage+. Create Personalized Customer Journeys with AI-Powered Retail Marketing Solutions. Personalize Customer Engagement with AI-Powered Retail Marketing Solutions.
About Netcore Cloud
Netcore Cloud's no-code tools make it easy for you to segment users and personalize the experience on the app, website, and different communication channels.
A Customer Engagement, Conversion, and Retention program for early-stage start-ups
Netcore Cloud is launching a Start-up Programme aimed essentially at hand-holding start-ups in their customer retention and conversion journeys.
With Netcore's start-ups' package, you get
- 360-degree user view
- Complete user analytics
- User journey orchestration engine
- Deep user segmentation engine
- Website personalization tool
- Nudges and Walkthroughs to personalize the app experience
- Unlimited push notifications, and
- 1L free emails per month
The program, priced for early-stage start-ups, is offered in two packages - one for D2C/ ecommerce start-ups and another for app-driven start-ups, which they can sign up online here.
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Summary
Live chat
Churn management
Analytics
Customer experience management
Self service portal
Real time reporting
IVR / voice recognition
CRM integration
Request assignment
Workflow management
Summary
All-In-One Campaign Automation
AI-Powered Hyper-Personalised Campaigns
Campaigns That Are Truly Omnichannel
Audience Manager
Personalise Incentives With The Coupon Engine
Keep Track Of Your Campaign Performance
Personalise Instore Engagement In Real-Time
Leverage The Power Of Social
Influence Consumer Journeys
Maximise Traditional Channels & Mobile Push
Summary
No key features associated with this application.
FAQs
Does this service offer multi-user capability (e.g. teams)?
No.
What platforms does this service support?
Aspect Via is a cloud-based software.
Who are the main user groups of this service?
Main users of Aspect Via are organizations with 100 or more concurrent and named users.
Does this service offer an API?
Yes, Aspect Via offers API.
Does this service offer guides, tutorials and or customer support?
Support: Knowledge Base, Online Support, Phone Support, Video Tutorials.
Does this service integrate with any other apps?
Integrations: Siebel, SAP, PeopleSoft, SalesForce, and social media platforms.
What is this service generally used for?
This service is generally used for Customer Engagement Management.
FAQs
Does this service offer multi-user capability (e.g. teams)?
Yes
Does this service integrate with any other apps?
Yes
Does this service offer guides, tutorials and or customer support?
Yes
What platforms does this service support?
POS - 75+ POS Systems including NCR, Ginesys, RetailPro, Microsoft Dynamics and others,
Rewards Platforms - PayTM, Amazon, UPI
We have a small team of dedicated Customer Engagement software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.