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About Aspect Via

The cloud-based Customer Engagement software manages customer interactions, workforce, and self-service. The platform is an all-in-one solution for the entire enterprise around their customer engagement.

The platform's voice recording and quality management capabilities empower contact centers to catch and assess all customer interactions.

About Engage+

Increase conversion & sales with personalized customer engagement & omnichannel retail marketing solutions. Start engaging 1:1 with your customers today with customer relationship management software!

Connect and Build Relationships with your Consumers.

Consumers want brands to be relevant to them. Increase the effectiveness of your marketing efforts by personally connecting with each consumer over their preferred channels, building relationships at every interaction with Engage+. Create Personalized Customer Journeys with AI-Powered Retail Marketing Solutions. Personalize Customer Engagement with AI-Powered Retail Marketing Solutions.

About AiSensy

AiSensy is a WhatsApp Marketing Suite built using Official WhatsApp Business APIs, helping mid-large sized businesses grow. With AiSensy, you can:

  • Broadcast to 1,00,000+ users in one go
  • Automate notifications for order, delivery, abandoned carts & more through Integrations.
  • Automate Customer support by installing WhatsApp Chatbots
  • Provide multi-human live chat support on numerous devices.
  • Quick-fire these features right now! Sign up with AiSensy & get WhatsApp Business API for free.

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Summary

  • Live chat

  • Churn management

  • Analytics

  • Customer experience management

  • Self service portal

  • Real time reporting

  • IVR / voice recognition

  • CRM integration

  • Request assignment

  • Workflow management

Summary

  • All-In-One Campaign Automation

  • AI-Powered Hyper-Personalised Campaigns

  • Campaigns That Are Truly Omnichannel

  • Audience Manager

  • Personalise Incentives With The Coupon Engine

  • Keep Track Of Your Campaign Performance

  • Personalise Instore Engagement In Real-Time

  • Leverage The Power Of Social

  • Influence Consumer Journeys

  • Maximise Traditional Channels & Mobile Push

Summary

  • Get WhatsApp Business API for Free in 10 Minutes

  • Broadcast to 1,00,000+ users in one go

  • Provide Multi-human Live Chat Customer Support

  • Automate Notifications for order, delivery, payments etc with 20+ App Integrations

  • Install WhatsApp Chatbots to automaten Marketing & customer queries

  • Track Broadcast Campaign Insights with Rich Analytics

  • Multi-device accessibility across PC (windows & Mac), smartphones (ios & Android) & tablets

  • Seamless UI

Pricing

Upto 10000 Active Users

$110.00
5 user(s) / month
Included in plan:
  • Free WhatsApp Business API
  • Multi Human Agent Live Chat Support
  • One Click Dialogflow Integration
  • Unlimited Broadcast Campaigns
  • Template Message Approvals
  • Automate Notifications via API
  • Real-time Campaign Analytics
  • Smart Audience Segmentation
  • Import & Export Contacts
  • Track Customer Journey
  • Add tags & Attributes
  • Shopify & WooCommerce Integration (charged separately)
  • Zapier & Pabbly Integration

Upto 2000 Monthly Active Contacts

$20.00
5 user(s) / month
Included in plan:
  • Free WhatsApp Business API
  • Multi Human Agent Live Chat Support
  • One Click Dialogflow Integration
  • Unlimited Broadcast Campaigns
  • Template Message Approvals
  • Automate Notifications via API
  • Real-time Campaign Analytics
  • Smart Audience Segmentation
  • Import & Export Contacts
  • Track Customer Journey
  • Add tags & Attributes
  • Shopify & WooCommerce Integration (charged separately)
  • Zapier & Pabbly Integration

Upto 5000 Active Users

$55.00
5 user(s) / month
Included in plan:
  • Free WhatsApp Business API
  • Multi Human Agent Live Chat Support
  • One Click Dialogflow Integration
  • Unlimited Broadcast Campaigns
  • Template Message Approvals
  • Automate Notifications via API
  • Real-time Campaign Analytics
  • Smart Audience Segmentation
  • Import & Export Contacts
  • Track Customer Journey
  • Add tags & Attributes
  • Shopify & WooCommerce Integration (charged separately)
  • Zapier & Pabbly Integration

Upto 5000 Users

$55.00
5 user(s) / month

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What platforms does this service support?
  • Aspect Via is a cloud-based software.

  • Who are the main user groups of this service?
  • Main users of Aspect Via are organizations with 100 or more concurrent and named users.

  • Does this service offer an API?
  • Yes, Aspect Via offers API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service integrate with any other apps?
  • Integrations: Siebel, SAP, PeopleSoft, SalesForce, and social media platforms.

  • What is this service generally used for?
  • This service is generally used for Customer Engagement Management.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What platforms does this service support?
  • POS - 75+ POS Systems including NCR, Ginesys, RetailPro, Microsoft Dynamics and others,
    Rewards Platforms - PayTM, Amazon, UPI

  • Who are the main user groups of this service?
  • Retail- Fashion, Consumer Electronics, Restaurants, Supermarkets, Pharmacy, Jewelry, Beauty & Skincare, Hospitality, Manufacturing- Building Material, Pharmaceuticals, Agriproducts, Consumer Durables

  • What is this service generally used for?
  • To connect and build relationships with your consumers.

FAQs

    What platforms does this service support?
  • Mobile (ios & Android)
    Pc (Windows & Mac)
    Tablets

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we provide customer support via calls, emails, and messages. The general response time is 5 minutes!

    We have tutorials set up to get you started on the platform.

  • What is this service generally used for?
    1. WhatsApp Broadcasting
    2. Automating notifications on WhatsApp
    3. Automate customer queries & marketing via WhatsApp Chatbot
    4. Provide multi-human Live Chat Support on WhatsApp
  • Does this service offer multi-user capability (e.g. teams)?
  • Yess, you can use AiSensy on as many devices as you want. You get 1+4 devices with all plans. After that, you can purchase an agent dashboard for Rs 1500/ dashboard/ month.

  • Does this service integrate with any other apps?
  • There are 20+ Rich integrations with CRMs & Ecommerce portals like Shopify, WooCommerce, Pabbly, OpenCart, Integrately & many more.

  • Who are the main user groups of this service?
  • Mid-large sized Businesses across a hue of industries like Ecommerce, Healthcare, Retail, Logistics, Banking & Finance, Automobile & many more

Vendor Information

Founded:
-
Based in:
Phoenix
Employees:
1001-5000
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
5.24k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
106

Other

Who uses Aspect Via
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Japanese
Regional Restrictions:
No restrictions.

Other

Who uses Engage+
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses AiSensy
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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