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About Aspect ViaThe cloud-based Customer Engagement software manages customer interactions, workforce, and self-service. The platform is an all-in-one solution for the entire enterprise around their customer engagement. The platform's voice recording and quality management capabilities empower contact centers to catch and assess all customer interactions. |
About involve.meinvolve.me is reimagining customer experience by allowing e-commerce shops & digital marketers to easily create personalized interactions at every step of the customer journey, so they can better acquire & keep customers involved. Customers such as Universal Pictures, Salesforce or Bloomberg use involve.me to create and integrate interactive content for any point in their funnel, from lead acquisition and qualification, through activation and conversion up to measuring customer satisfaction. |
About eGaineGain offers AI-powered solution used by leading organizations worldwide. It is a transformative customer service for supporting online customers and contact center agents. This service helps businesses engage, gain, and serve customers throughout various communication channels. The suite consists of following modules: eGain CallTrack, eGain Chat, eGain Virtual Assistant, eGain ClickToCall, eGain Cobrowse, eGain Mail, eGain Notify, eGain Offers, and eGain Social. The whole package ensures 360-degree customer feedback and reliable information that can improve customer interaction. This way, businesses can offer their customers the option of live chat with support agents. eGain converts conventional call centers into knowledge-based multichannel customer interaction centers. There is also Artificial Intelligence-powered virtual assistant software, as a virtual agent providing help for website visitors. It is based on the natural language processing technology, that acts as a guide for customers. Finally, eGain Social is a tool that collects data from social media, analyzing visitors' queries and content acting as a single-sourced social publishing, and reputation management. |
Features
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Features
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Features
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Summary
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Summary
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Summary
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PricingFree
Free
Included in plan:
Starter
$25.00
1 user(s) / month Included in plan:
Professional
$75.00
1 user(s) / month Included in plan:
Business
$195.00
1 user(s) / month Included in plan:
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FAQs
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FAQs
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FAQs
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Vendor InformationFounded:
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Based in:
Phoenix
Employees:
1001-5000
Likes:
Followers:
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Vendor InformationFounded:
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Based in:
-
Employees:
-
Likes:
Followers:
698
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Vendor InformationFounded:
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Based in:
Sunnyvale
Employees:
501-1000
Likes:
Followers:
2.62k
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OtherWho uses Aspect Via
English, German, Spanish, Portuguese, Chinese, Japanese
Regional Restrictions:
No restrictions.
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OtherWho uses involve.me
English, German, French, Arabic, Finnish, Bulgarian, Czech, Danish, Greek, Hebrew, Hindi, Croatian, Hungarian, Italian, Japanese, Korean, Chinese, Turkish, Thai, Swedish, Serbian, Spanish, Russian, Romanian, Dutch, Norwegian, Malay, Polish
Regional Restrictions:
No restrictions.
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OtherWho uses eGain
English, German, French
Regional Restrictions:
No restrictions.
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