Compare Aspect Via vs Crisp vs Countable

Aspect Via 7 Customer Engagement	Crisp 77 Customer Engagement	Countable 0 Customer Engagement
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Crozscore 86% what is this? User Happiness: 84% Press Buzz: 48% User Trend: interest falling	Crozscore 89% what is this? User Happiness: 88% Press Buzz: 53% User Trend: interest falling	Crozscore 80% what is this? User Happiness: 20% Press Buzz: 33% User Trend: interest falling
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About Aspect Via The cloud-based Customer Engagement software manages customer interactions, workforce, and self-service. The platform is an all-in-one solution for the entire enterprise around their customer engagement. The platform's voice recording and quality management capabilities empower contact centers to catch and assess all customer interactions.	About Crisp Customer Relationship is something that companies can't get rid of but on the other hand, SMB's have to deal with small amount of time and few human resources. Based on this, Crisp has been created to help Startups & SMB's to scale their customers relationship thanks to a complete solution that gather every communication channels in one place. Crisp offer 3 main plans that range from 0$ to 95$ a month with no hidden fees based on contact number or Email sent neither operators. Through all these features, companies are able to enhance their customers relationship experience and automate lots of repetitive tasks to let operators to their best: advise and create human relationship.	About Countable Countable's community engagement platform powers purpose-driven communities for companies ranging from Starbucks to Uber, with over successful 120 client implementations. As a stand-alone site or integrated as a page on a company website, transform a static online presence with user-generated videos and content, gamification, surveys, clubs into community engagement, shareable marketing assets, and product innovation. Countable's engagement platform is geared to scale with audience requirements, employees, customers, donors, and any groups needing a secure digital community experience will benefit from a highly unique communiyt experience.
Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score
Summary Live chat Churn management Analytics Customer experience management Self service portal Real time reporting IVR / voice recognition CRM integration Request assignment Workflow management	Summary Shared inbox Multi-channel customer service Chatbot Live Chat Marketing & Sales Automation Customer Support Automation Routing Rules Live Translate Translated in 9 languages	Summary Fully-Hosted Privately Branded Domain Alias Customized Branding Multiple Template Options Admin Dashboard with Site Analytics & Metrics Site Access Options: Public / Private / Application-Based Suite of Content Actionability: Pledge, Video Capture, Reactions, Lawmaker Messaging, Payments, and Custom CTAs Content Newsfeed, Gamification, Leaderboards with Social Channel Ingetration Programmatic & Templated Marketing Re-Engagement Emails Content Management System Distributed Community Hubs Scalable and Designed with Customizable Functionality
	Pricing Basic Free Included in plan: Live Chat Mobile Apps Notifications 2 operators Pro $25.00 per website Included in plan: Canned Response Shared Inbox (Facebook, Twitter, Telegram & Email Connection) Shortcuts (Canned Responses) Reply from Slack Live Chat Triggers Customization Internal Search 4 operators Unlimited Messages Unlimited $95.00 per website Included in plan: Unlimited contacts & operators CRM Knowledge Base Routing Rules Drip campaigns SMS Chatbot Auto-Responder Status Page Reminders Analytics	Pricing Express $1,000.00 1 Company License, Fee/ Month Included in plan: Single Action Impact Site Fully-Hosted Platform with Domain Alias Limited Template Options Public Site Access Preferred $1,500.00 1 Company License, Fee/ Month Included in plan: Single Community Impact Site Fully-Hosted Platform with Domain Alias Select Customization to Match Style Guide Site Access Options: Public / Private / Application-Based Content Management System Enterprise 1 Company License/ Fee/ Month Included in plan: Federated Community Impact Site Fully-Hosted Platform with Domain Alias Multiple Template Options Customization to Match Style Guide Site-Level Access Options: Public / Private / Application-Based Multiple Nested Community Hubs Suite of Content Actionability Content Management System
FAQs Does this service offer multi-user capability (e.g. teams)? No. What platforms does this service support? Aspect Via is a cloud-based software. Who are the main user groups of this service? Main users of Aspect Via are organizations with 100 or more concurrent and named users. Does this service offer an API? Yes, Aspect Via offers API. Does this service offer guides, tutorials and or customer support? Support: Knowledge Base, Online Support, Phone Support, Video Tutorials. Does this service integrate with any other apps? Integrations: Siebel, SAP, PeopleSoft, SalesForce, and social media platforms. What is this service generally used for? This service is generally used for Customer Engagement Management.	FAQs Does this service offer guides, tutorials and or customer support? We provide 24/5 customer support, knowledge base and video to help customer scale their onboarding. Does this service offer an API? We provide an in-depth API that allows you to get and post information from and to Crisp. Does this service offer multi-user capability (e.g. teams)? We want to be the one stop for companies so that they do not have any other tool to use rather than Crisp. Who are the main user groups of this service? We provide our software to every companies that are willing to improve their customer relationship.	FAQs No FAQs associated with this application.
Vendor Information Founded: - Based in: Phoenix Employees: 1001-5000 Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 3.16k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 13.7k
Other Who uses Aspect Via SMEs Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English, German, Spanish, Portuguese, Chinese, Japanese Regional Restrictions: No restrictions.	Other Who uses Crisp Freelance Startups SMEs Agencies Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: Chinese, French, English, Finnish, Spanish, German, Dutch, Russian, Portuguese Regional Restrictions: No restrictions.	Other Who uses Countable SMEs Agencies Enterprises Desktop Platforms: Windows Macintosh Mobile Platforms: iOS Android Languages: German, English, French, Spanish, Chinese, Portuguese Regional Restrictions: No restrictions.