The cloud-based Customer Engagement software manages customer interactions, workforce, and self-service. The platform is an all-in-one solution for the entire enterprise around their customer engagement.
The platform's voice recording and quality management capabilities empower contact centers to catch and assess all customer interactions.
About Crisp
Customer Relationship is something that companies can't get rid of but on the other hand, SMB's have to deal with small amount of time and few human resources. Based on this, Crisp has been created to help Startups & SMB's to scale their customers relationship thanks to a complete solution that gather every communication channels in one place.
Crisp offer 3 main plans that range from 0$ to 95$ a month with no hidden fees based on contact number or Email sent neither operators.
Through all these features, companies are able to enhance their customers relationship experience and automate lots of repetitive tasks to let operators to their best: advise and create human relationship.
About AiSensy
AiSensy is a WhatsApp Marketing Suite built using Official WhatsApp Business APIs, helping mid-large sized businesses grow. With AiSensy, you can:
Broadcast to 1,00,000+ users in one go
Automate notifications for order, delivery, abandoned carts & more through Integrations.
Automate Customer support by installing WhatsApp Chatbots
Provide multi-human live chat support on numerous devices.
Quick-fire these features right now! Sign up with AiSensy & get WhatsApp Business API for free.
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Summary
Live chat
Churn management
Analytics
Customer experience management
Self service portal
Real time reporting
IVR / voice recognition
CRM integration
Request assignment
Workflow management
Summary
Shared inbox
Multi-channel customer service
Chatbot
Live Chat
Marketing & Sales Automation
Customer Support Automation
Routing Rules
Live Translate
Translated in 9 languages
Summary
Get WhatsApp Business API for Free in 10 Minutes
Broadcast to 1,00,000+ users in one go
Provide Multi-human Live Chat Customer Support
Automate Notifications for order, delivery, payments etc with 20+ App Integrations
Install WhatsApp Chatbots to automaten Marketing & customer queries
Track Broadcast Campaign Insights with Rich Analytics
Multi-device accessibility across PC (windows & Mac), smartphones (ios & Android) & tablets
Does this service offer multi-user capability (e.g. teams)?
No.
What platforms does this service support?
Aspect Via is a cloud-based software.
Who are the main user groups of this service?
Main users of Aspect Via are organizations with 100 or more concurrent and named users.
Does this service offer an API?
Yes, Aspect Via offers API.
Does this service offer guides, tutorials and or customer support?
Support: Knowledge Base, Online Support, Phone Support, Video Tutorials.
Does this service integrate with any other apps?
Integrations: Siebel, SAP, PeopleSoft, SalesForce, and social media platforms.
What is this service generally used for?
This service is generally used for Customer Engagement Management.
FAQs
Does this service offer guides, tutorials and or customer support?
We provide 24/5 customer support, knowledge base and video to help customer scale their onboarding.
Does this service offer an API?
We provide an in-depth API that allows you to get and post information from and to Crisp.
Does this service offer multi-user capability (e.g. teams)?
We want to be the one stop for companies so that they do not have any other tool to use rather than Crisp.
Who are the main user groups of this service?
We provide our software to every companies that are willing to improve their customer relationship.
FAQs
What platforms does this service support?
Mobile (ios & Android)
Pc (Windows & Mac)
Tablets
Does this service offer guides, tutorials and or customer support?
Yes, we provide customer support via calls, emails, and messages. The general response time is 5 minutes!
We have tutorials set up to get you started on the platform.
What is this service generally used for?
WhatsApp Broadcasting
Automating notifications on WhatsApp
Automate customer queries & marketing via WhatsApp Chatbot
Provide multi-human Live Chat Support on WhatsApp
Does this service offer multi-user capability (e.g. teams)?
Yess, you can use AiSensy on as many devices as you want. You get 1+4 devices with all plans. After that, you can purchase an agent dashboard for Rs 1500/ dashboard/ month.
Does this service integrate with any other apps?
There are 20+ Rich integrations with CRMs & Ecommerce portals like Shopify, WooCommerce, Pabbly, OpenCart, Integrately & many more.
Who are the main user groups of this service?
Mid-large sized Businesses across a hue of industries like Ecommerce, Healthcare, Retail, Logistics, Banking & Finance, Automobile & many more
Vendor Information
Founded:
-
Based in:
Phoenix
Employees:
1001-5000
Likes:
Followers:
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
3.16k
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
106
Other
Who uses Aspect Via
SMEs
Enterprises
Desktop Platforms:
Web App
Mobile Platforms:
iOS
Android
Languages:
English, German, Spanish, Portuguese, Chinese, Japanese
We have a small team of dedicated Customer Engagement software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.