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About Aspect Via

The cloud-based Customer Engagement software manages customer interactions, workforce, and self-service. The platform is an all-in-one solution for the entire enterprise around their customer engagement.

The platform's voice recording and quality management capabilities empower contact centers to catch and assess all customer interactions.

About Beamer

Beamer is a smart and easy-to-use notification center and changelog that will help you announce important news, latest products, new features, special offers and more.

FEATURES

  1. Share posts with text, images and videos – Share your latest updates with your users using text, images, videos and gifs. Make your posts visual and get more engagement.
  2. Post scheduling – Create posts and schedule to be published at a specific day and time. Send announcements at the perfect time to increase reach.
  3. Push notifications – Bring users back to your site with push notifications. Notifications are created automatically from new posts. Reducing churn has never been this easy. 4.User feedback and reactions – Collect user feedback on your announcements so you can make better decisions.
  4. User segmentation – Target specific groups of users based on behavior, location and demographics. Stop sending all your customers the exact same announcements.
  5. Customize your design – Change the the design of your Beamer newsfeed to fit perfectly with your site or app. Change color, location, notification type and more.
  6. WordPress plugin – can be installed in less than 5 mins, no code required.

Try Beamer for free today! No fees or card required.

About Countable

Countable's community engagement platform powers purpose-driven communities for companies ranging from Starbucks to Uber, with over successful 120 client implementations. As a stand-alone site or integrated as a page on a company website, transform a static online presence with user-generated videos and content, gamification, surveys, clubs into community engagement, shareable marketing assets, and product innovation.

Countable's engagement platform is geared to scale with audience requirements, employees, customers, donors, and any groups needing a secure digital community experience will benefit from a highly unique communiyt experience.

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Summary

  • Live chat

  • Churn management

  • Analytics

  • Customer experience management

  • Self service portal

  • Real time reporting

  • IVR / voice recognition

  • CRM integration

  • Request assignment

  • Workflow management

Summary

    No key features associated with this application.

Summary

  • Fully-Hosted Privately Branded Domain Alias

  • Customized Branding

  • Multiple Template Options

  • Admin Dashboard with Site Analytics & Metrics

  • Site Access Options: Public / Private / Application-Based

  • Suite of Content Actionability: Pledge, Video Capture, Reactions, Lawmaker Messaging, Payments, and Custom CTAs

  • Content Newsfeed, Gamification, Leaderboards with Social Channel Ingetration

  • Programmatic & Templated Marketing Re-Engagement Emails

  • Content Management System

  • Distributed Community Hubs Scalable and Designed with Customizable Functionality

Pricing

Express

$1,000.00
1 Company License, Fee/ Month
Included in plan:
  • Single Action Impact Site
  • Fully-Hosted Platform with Domain Alias
  • Limited Template Options
  • Public Site Access

Preferred

$1,500.00
1 Company License, Fee/ Month
Included in plan:
  • Single Community Impact Site
  • Fully-Hosted Platform with Domain Alias
  • Select Customization to Match Style Guide
  • Site Access Options: Public / Private / Application-Based
  • Content Management System

Enterprise


1 Company License/ Fee/ Month
Included in plan:
  • Federated Community Impact Site
  • Fully-Hosted Platform with Domain Alias
  • Multiple Template Options
  • Customization to Match Style Guide
  • Site-Level Access Options: Public / Private / Application-Based
  • Multiple Nested Community Hubs
  • Suite of Content Actionability
  • Content Management System

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What platforms does this service support?
  • Aspect Via is a cloud-based software.

  • Who are the main user groups of this service?
  • Main users of Aspect Via are organizations with 100 or more concurrent and named users.

  • Does this service offer an API?
  • Yes, Aspect Via offers API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service integrate with any other apps?
  • Integrations: Siebel, SAP, PeopleSoft, SalesForce, and social media platforms.

  • What is this service generally used for?
  • This service is generally used for Customer Engagement Management.

FAQs

    No FAQs associated with this application.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
Phoenix
Employees:
1001-5000
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
13.7k

Other

Who uses Aspect Via
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Japanese
Regional Restrictions:
No restrictions.

Other

Who uses Beamer
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Countable
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
German, English, French, Spanish, Chinese, Portuguese
Regional Restrictions:
No restrictions.
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