The cloud-based Customer Engagement software manages customer interactions, workforce, and self-service. The platform is an all-in-one solution for the entire enterprise around their customer engagement.
The platform's voice recording and quality management capabilities empower contact centers to catch and assess all customer interactions.
About Beamer
Beamer is a smart and easy-to-use notification center and changelog that will help you announce important news, latest products, new features, special offers and more.
FEATURES
Share posts with text, images and videos – Share your latest updates with your users using text, images, videos and gifs. Make your posts visual and get more engagement.
Post scheduling – Create posts and schedule to be published at a specific day and time. Send announcements at the perfect time to increase reach.
Push notifications – Bring users back to your site with push notifications. Notifications are created automatically from new posts. Reducing churn has never been this easy.
4.User feedback and reactions – Collect user feedback on your announcements so you can make better decisions.
User segmentation – Target specific groups of users based on behavior, location and demographics. Stop sending all your customers the exact same announcements.
Customize your design – Change the the design of your Beamer newsfeed to fit perfectly with your site or app. Change color, location, notification type and more.
WordPress plugin – can be installed in less than 5 mins, no code required.
Try Beamer for free today! No fees or card required.
About Countable
Countable's community engagement platform powers purpose-driven communities for companies ranging from Starbucks to Uber, with over successful 120 client implementations. As a stand-alone site or integrated as a page on a company website, transform a static online presence with user-generated videos and content, gamification, surveys, clubs into community engagement, shareable marketing assets, and product innovation.
Countable's engagement platform is geared to scale with audience requirements, employees, customers, donors, and any groups needing a secure digital community experience will benefit from a highly unique communiyt experience.
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Summary
Live chat
Churn management
Analytics
Customer experience management
Self service portal
Real time reporting
IVR / voice recognition
CRM integration
Request assignment
Workflow management
Summary
No key features associated with this application.
Summary
Fully-Hosted Privately Branded Domain Alias
Customized Branding
Multiple Template Options
Admin Dashboard with Site Analytics & Metrics
Site Access Options: Public / Private / Application-Based
Suite of Content Actionability: Pledge, Video Capture, Reactions, Lawmaker Messaging, Payments, and Custom CTAs
Content Newsfeed, Gamification, Leaderboards with Social Channel Ingetration
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