The cloud-based Customer Engagement software manages customer interactions, workforce, and self-service. The platform is an all-in-one solution for the entire enterprise around their customer engagement.
The platform's voice recording and quality management capabilities empower contact centers to catch and assess all customer interactions.
About Consolto
We are Consolto, an online platform that helps businesses communicate remotely with new audiences on a global scale.
Our mission is to help freelancers, small and medium businesses around the globe make a sustainable living in today’s hyper-competitive environment.
Our solution embeds on your website and enables you to communicate with your clients as close as possible to being there with them. On top of the trivial chat and videochat and screen sharing, we've built a collaborative interactive map application tailored to travel agents, tour operators, travel guides and hotels.
In addition, for support and sales teams, we provide a 3D model that is shown to your clients and helps them understand exactly what you're talking about.
Everything is integrated on your website. No downloads, no installations.
About Beamer
Beamer is a smart and easy-to-use notification center and changelog that will help you announce important news, latest products, new features, special offers and more.
FEATURES
Share posts with text, images and videos – Share your latest updates with your users using text, images, videos and gifs. Make your posts visual and get more engagement.
Post scheduling – Create posts and schedule to be published at a specific day and time. Send announcements at the perfect time to increase reach.
Push notifications – Bring users back to your site with push notifications. Notifications are created automatically from new posts. Reducing churn has never been this easy.
4.User feedback and reactions – Collect user feedback on your announcements so you can make better decisions.
User segmentation – Target specific groups of users based on behavior, location and demographics. Stop sending all your customers the exact same announcements.
Customize your design – Change the the design of your Beamer newsfeed to fit perfectly with your site or app. Change color, location, notification type and more.
WordPress plugin – can be installed in less than 5 mins, no code required.
Try Beamer for free today! No fees or card required.
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Summary
Live chat
Churn management
Analytics
Customer experience management
Self service portal
Real time reporting
IVR / voice recognition
CRM integration
Request assignment
Workflow management
Summary
No key features associated with this application.
Summary
No key features associated with this application.
Pricing
Smart
Free
Included in plan:
Live Chat
Clever
$19.00
1 user(s) / month
Included in plan:
Videochat (40Hrs monthly)
SMS, Email notifications
FAQs
Does this service offer multi-user capability (e.g. teams)?
No.
What platforms does this service support?
Aspect Via is a cloud-based software.
Who are the main user groups of this service?
Main users of Aspect Via are organizations with 100 or more concurrent and named users.
Does this service offer an API?
Yes, Aspect Via offers API.
Does this service offer guides, tutorials and or customer support?
Support: Knowledge Base, Online Support, Phone Support, Video Tutorials.
Does this service integrate with any other apps?
Integrations: Siebel, SAP, PeopleSoft, SalesForce, and social media platforms.
What is this service generally used for?
This service is generally used for Customer Engagement Management.
FAQs
No FAQs associated with this application.
FAQs
No FAQs associated with this application.
Vendor Information
Founded:
-
Based in:
Phoenix
Employees:
1001-5000
Likes:
Followers:
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
12
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
Other
Who uses Aspect Via
SMEs
Enterprises
Desktop Platforms:
Web App
Mobile Platforms:
iOS
Android
Languages:
English, German, Spanish, Portuguese, Chinese, Japanese
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