Compare Aspect Via vs Bazaarvoice vs Idomoo

Aspect Via 0 Customer Engagement	Bazaarvoice 291 Customer Engagement	Idomoo 0 Customer Engagement
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Crozscore 85% what is this? User Happiness: 84% Press Buzz: 48% User Trend: interest falling	Crozscore 89% what is this? User Happiness: 86% Press Buzz: 57% User Trend: interest falling	Crozscore 80% what is this? User Happiness: 20% Press Buzz: 44% User Trend: interest rising
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About Aspect Via The cloud-based Customer Engagement software manages customer interactions, workforce, and self-service. The platform is an all-in-one solution for the entire enterprise around their customer engagement. The platform's voice recording and quality management capabilities empower contact centers to catch and assess all customer interactions.	About Bazaarvoice With Bazaarvoice, users can discover and approach customers and offer them trusted contests. The main purpose of this solution is that retailers and big brands can acquire new clients by sharing customer-generated content. Bazaarvoice makes the most of its technology to obtain unique data and insights that are later used for targeting audience and personalizing ads. Content that is shared consists of reviews, ratings, videos, photos, and other experience-based material. If this content is adequately leveraged, it can be the basis for increasing sales and building brand loyalty. Retailers can send customers email messages so they can quickly reach their review submission page, or they can publish it on Google seller ratings. Other benefits of this program include awareness on the: online retail sales increase, in-store retail sales influence, customer insights, the success of new products, and more.	About Idomoo Personalized Video merges data and video to deliver exceptional experiences that amaze customers, and also produce a higher and more measurable ROI. It’s customer engagement, done right. Say goodbye to boring overlays. Native Personalized Video means dynamic elements are rendered frame-by-frame for each video to generate the highest quality Personalized Videos on the market. Alongside a full suite of composing tools purpose-built for a world of dynamic video, our exclusive AfterEffects plugin makes it easy to create, launch, and seamlessly maintain a PV campaign. From real-time rendering and auto-scaling to secure data handling and purging, you can always trust our enterprise-grade platform to deliver when it matters most.
Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score
Summary Live chat Churn management Analytics Customer experience management Self service portal Real time reporting IVR / voice recognition CRM integration Request assignment Workflow management	Summary Ratings and Reviews Questions and Answers Seller Ratings Moderation Fraud Detection and Protection ROI Measurement	Summary No key features associated with this application.

FAQs Does this service offer multi-user capability (e.g. teams)? No. What platforms does this service support? Aspect Via is a cloud-based software. Who are the main user groups of this service? Main users of Aspect Via are organizations with 100 or more concurrent and named users. Does this service offer an API? Yes, Aspect Via offers API. Does this service offer guides, tutorials and or customer support? Support: Knowledge Base, Online Support, Phone Support, Video Tutorials. Does this service integrate with any other apps? Integrations: Siebel, SAP, PeopleSoft, SalesForce, and social media platforms. What is this service generally used for? This service is generally used for Customer Engagement Management.	FAQs Who are the main user groups of this service? Main users of Bazaarvoice are big brands and retail websites. What platforms does this service support? This is a web-based software. Does this service offer an API? Yes, it offers API. What are some applications this service is commonly used in tandem with? It is commonly used in tandem with social media, analytics, and CRM applications. What is this service generally used for? This service is generally used to collect and publish authentic feedback from customers. Does this service integrate with any other apps? Bazaarvoice provides integration with Facebook, Twitter, Adobe Analytics, Google Analytics, Salesforce Commerce Cloud, Magento, IBM WebSphere Commerce, SAP. Does this service offer multi-user capability (e.g. teams)? No. Does this service offer guides, tutorials and or customer support? Support: Knowledge Base, Live Support, Phone Support, Email Support, Account Manager.	FAQs No FAQs associated with this application.
Vendor Information Founded: - Based in: Phoenix Employees: 1001-5000 Likes: Followers:	Vendor Information Founded: - Based in: Austin Employees: 501-1000 Likes: Followers: 20.9k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 2.46k
Other Who uses Aspect Via SMEs Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English, German, Spanish, Portuguese, Chinese, Japanese Regional Restrictions: No restrictions.	Other Who uses Bazaarvoice SMEs Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other Who uses Idomoo SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English, Spanish, Chinese, Japanese, Arabic, Italian, Portuguese, German, Korean, Dutch, French, Hebrew, Russian, Danish, Czech, Hindi, Polish Regional Restrictions: No restrictions.