Compare ASKwidget vs Desk.com vs TwoFold

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About ASKwidget

ASKwidget is a feedback survey that you embed in your website. It's designed to get more responses by allowing users to answer the first question with one click.

This is an engaging way to ask for feedback to specific questions, and more of your users will participate since it's so easy!

We offer a powerful editor and reporting tools so you can see that feedback streaming in. And the widget is designed to look great in any website layout.

About Desk.com

Grow your business, not your support queue.

Desk.com is an online customer support application that offers everything fast-growing businesses need to provide great customer service.

Desk.com allows businesses to consolidate all of their customer service support data across email, websites and social services, and what’s more, businesses are then able to offer full company support with every employee having access to cases.

With Desk.com, businesses can also share their knowledge on a customizable self-service site where customers can find answers to their own questions.

About TwoFold

You’re a business owner. You don’t need a full-time HR person in your business. But you do need HR practices. And you know it. Why? Because small business is a team sport. You can’t manage and grow your business without people.

TwoFold solves this problem by automatically prescribing tools to you and your managers so they can onboard, coach and manage their team without having to become HR experts.

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Template Designer
  • Net Promoter Score

Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Time Management

Features

  • 2-Factor Authentication
  • 360 Degree Feedback
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • Forecasting
  • Multi-User
  • Notifications
  • Onboarding
  • Payroll
  • Project Management
  • Scheduling
  • Timesheets
  • Travel Management
  • Vacation Calendar
  • Time Management
  • Employee Engagement

Summary

  • One-click answering!

  • Show different questions based on user answers.

  • Multiple surveys per website, with filtering options.

  • Statistics and reporting dashboards.

  • 4 question types (more to come).

  • Powerful customization options.

Summary

  • Out-of-the-box support means you’re ready to start helping customers and managing cases within hours.

  • Bring all of your customer service data together and get the insights you need to make smarter, more efficient decisions.

  • Scale as you grow with easy upgrades to the Service Cloud when additional capabilities and customization become desirable.

  • Help customers to help themselves with a self-service site built through Desk.com

Summary

  • We tell you when to talk to your employees and what to talk about

  • Learn which managers are doing a bad job leading their employees

  • Manage all employee information in one place

  • Learn how many employees are committed vs. a flight risk - easily gain their feedback

FAQs

    No FAQs associated with this application.

FAQs

    No FAQs associated with this application.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
2015
Based in:
-
Employees:
1-10
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
San Francisco
Employees:
51-200
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
256

Other

Regional Restrictions:
No restrictions.

Other

Who uses Desk.com
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.

Other

Regional Restrictions:
No restrictions.
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