Compare AsisteClick vs BotEngine vs Engati

More Information More Information More Information

Crozscore:

52%
what is this?
14%
interest falling

Crozscore:

79%
what is this?
92%
30%
interest rising

Crozscore:

76%
what is this?
32%
interest rising
AsisteClick screenshot view 5 more BotEngine screenshot view 3 more Engati screenshot view 4 more

Software Description:

Chat with your team:

  • 1-on-1: Every user can start a private conversation with another user
  • Private groups: Need to work a project? Create a private group and add team members to chat with
  • Departments: For every department you setup there is a room where members can share things
  • Mentions: Type @ and the name of any teammate to send a mention with a special alert
  • Emojis: Easily add emojis to replies and give them a personal touch.
  • Easy to implement: Just create your free account and add your team members.
  • Collaborators: Invite all your employees to the platform and unleash the collaborative work.
  • Send files: Share documents, contracts, PDFs, images and any type of files with your teammates.
  • Mark as unread: Need to get back to a chat? Mark it as unread and it will be activated as pending.
  • Chat even when offline: Users receive new messages while they were offline as soon as they login into the platform.
  • iPhone & Android App: Stay online and collaborate with teammates even when you are on the go using your iPhone or Android.
  • Fanatical support: Our support team is always ready to help you in English, Spanish and Portuguese.

Website live chat:

  • Chat transfers: Agents can transfer chat to other agents or escalate requests to users from different departments.
  • Scroll to chat history: During a chat session just scroll up to see previous chat history on the same window.
  • Tags: Classify chats in tags to easily identify and group chats in the future.
  • Shortcuts: Create a knowledge base of frequently asked questions and pick replies instead of typing.
  • Triggers: Send automated chat invitations based on rules and visitor's behaviour.
  • Screenshot capture: Take a look at your customer's screen to offer a better support.
  • Transcript by email: You can always email the chat transcript to the customer after a session.
  • Easy to implement: Just copy & paste a tiny HTML code on your pages and that's it.
  • Chat to ticket: Need to continue support after a chat session? Create a ticket from chat.
  • Offline to ticket: When no agents are online chat requests are converted into tickets so you reply when you login.
  • Emojis: Both agents and customers can combine text with emojis.
  • Send files: Share documents, contracts, PDFs, images and any type of files with your customers.
  • Custom fields: Need more information about your customers? Just add custom fields to the chat request form.
  • Custom colors: Easily adapt chat window colors to match your business image.
  • iPhone & Android App: Stay online and provide support even when you are on the go using your iPhone or Android.
  • Fanatical support: Our support team is always ready to help you in English, Spanish and Portuguese.

Multichannel customer support:

  • Multichannel platform: Provide support to multilpe channels from a single platform.
  • Twitter: Integrate with your Twitter account and reply to direct messages and mentions.
  • eMail to ticket: Forward customer support emails to the platform and convert them into conversations.
  • Chat to ticket: Need to continue support after a chat session? Create a ticket from chat.
  • Offline to ticket: When no agents are online chat requests are converted into tickets so you reply when you login.
  • Manual ticket: Need to continue support after a phone call? Create a manual ticket.
  • Conversational eMails: Convert those boring emails into nice looking conversations with chat bubbles.
  • Internal notes: Add private notes to tickets for internal use or when assigning a ticket to other user.
  • Assign tickets: You can assign tickets to a particular user or to a whole department.
  • Search with ease: Filter out tickets by user, priority, tags, customer, subject or ticket ID.
  • Easy to implement: Just forward your current customer support emails to our platform to integrate them into a shared inbox.
  • Web chat: Your customes can contact you in real right from your website.
  • Facebook Page & Facebook Messenger: Integrate with your Facebook account and reply messages sent through your Facebook Page and customers using Facebook Messenger.
  • Avoid collisions: Visual alerts let you know who is working on which tickets.
  • Tags: Classify tickets in tags to easily identify and group chats in the future.
  • Shortcuts: Create a knowledge base of frequently asked questions and pick replies instead of typing.
  • Emojis: Easily add emojis to ticket replies and give them a personal touch.
  • File attachments: Share documents, contracts, PDFs, images and any type of files with your customers and teammates.
  • Priority auto update: Setup service level agreements and when a ticket should be scaled to medium or high priority.
  • Mentions: Type @ and the name of any teammate to send a mention with a special alert.
  • iPhone & Android App: Stay online and provide support even when you are on the go using your iPhone or Android.
  • Fanatical support: Our support team is always ready to help you in English, Spanish and Portuguese.

Software Description:

BotEngine is a bot framework to create intelligent, conversational chatbots for LiveChat, Facebook Messenger and various other messaging platforms such as Slack or Kik.

It provides features like allowing users to define behaviors and program responses and testing your bots in real time before publishing.

Businesses benefit from chatbots built on BotEngine by automating some of their customer management tasks, like carrying out simple conversations and replying to less complex questions. Implementing BotEngine in messaging apps or other services is simple and doesn’t require any coding skills.

Software Description:

Engati an all-in-one platform for chatbots which covers all aspects of creating, deploying, maintaining bots.

We have a robust FAQ engine which provides relevant responses to user's queries backed by our proprietary NLP algorithms.

Our focus is solving actual functional use-cases via chatbots and help businesses to deploy these solutions with the least effort and investment. Also, on top of that help them to monitor the effectiveness of the bots they build with relevant and real-time metrics.

Customer service and support is a major area we are focusing to provide easy plug-and-play functionality around this.

We are available on eight major messaging platforms such as FB Messenger, Telegram, Kik, Skype, Viber and Slack.

Engati supports intelligent paths, train, copy, analytics and private labelling.
Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot.

What are you waiting for? Lets Engati!

Features:

  • File Sharing
  • File Transfer
  • Notifications
  • External Integrations
  • Data Visualization
  • Google Apps Integration
  • Multi-User
  • Dashboard
  • Chat
  • Lead Management
  • Contact Management
  • Email Integration

Features:

  • Third-Party Plugins/Add-Ons
  • History/Version Control
  • Dashboard
  • External Integrations
  • Notifications
  • Data Export
  • Data Import
  • Google Apps Integration
  • Chat
  • API

Features:

  • Google Apps Integration
  • Scheduling
  • Customer Management
  • Calendar Management
  • Data Import
  • Data Visualization
  • Chat
  • Dashboard
  • External Integrations
  • Multi-User
  • Marketing Automation
  • API
  • Email Integration
  • Data Export

Summary:

    No key features associated with this application.

Summary:

  • Create intelligent chatbots without having knowledge about coding.

  • Design chatbot scenarios and interactions using the drag and drop interface.

  • Utilize bots to carry out simple conversations and reply to less complex questions

  • Implement BotEngine in messaging apps, such as Slack or Kik.

  • Use Machine Learning and Natural Language Processing to develop a human-like experience for customers.

Summary:

  • The best free chatbot platform to build your bot.

  • Chatbot that is built once on the platform and published across 8 major platforms.

  • AI-driven technology to engage with your customers.

Team

Free
Included in plan:
  • Unlimited Users
  • Chat with Team Members
  • 1-on-1 Chats
  • Private Groups
  • Department Chats
  • iOS & Android App
  • File Transfers
  • Unlimited Time
  • 3 Departments

Chat

$6.99
1 user(s) / month
Included in plan:
  • Everything in Plan Team
  • Chat with Customers
  • Chat Button on Website
  • Transfer Chat to Other Agent
  • Additional Fields
  • Triggered Chats
  • Tags
  • Shortcuts
  • Integrations
  • Reports
  • 5 Departments

Inbox

$12.99
1 user(s) / month
Included in plan:
  • Everything in the "Chat" Plan, Plus:
  • Social Networks
  • Facebook Messenger
  • Twitter
  • Integration With Your eMail
  • Ticketing
  • Chats to Tickets
  • Manual Tickets
  • Continue a Chat by Email
  • Continue Chat by Facebook Messenger
  • 10 Departments

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • BotEngine comes with fully documented APIs, webhooks and an open development platform.

  • Does this service offer an API?
  • There's an open API to integrate with.

  • What platforms does this service support?
  • The BotEngine's web app is available on all web browsers, including Chrome, Firefox, Internet Explorer, Safari, and Opera.

  • What are some applications this service is commonly used in tandem with?
  • BotEngine integrates with Facebook Messenger, allowing businesses of any size to utilize AI-based conversational bots to keep customers engaged and answer support queries on their Facebook pages.

  • What is this service generally used for?
  • Businesses benefit from chatbots built on BotEngine by automating some of their customer management tasks, like carrying out simple conversations and replying to less complex questions.

  • Does this service integrate with any other apps?
  • BotEngine integrates with LiveChat, Facebook Messenger and various messaging platforms such as Slack or Kik.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
Buenos Aires
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses AsisteClick
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
French, Portuguese, English, Danish, Turkish, Spanish, Italian, German, Dutch
Regional Restrictions:
No restrictions.

Other:

Who uses BotEngine
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Engati
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
Back to top