Compare Arcadier vs Synthetix vs Convene

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Crozscore:

75%
what is this?
32%
interest falling

Crozscore:

52%
what is this?
29%
interest falling

Crozscore:

68%
what is this?
28%
interest rising
Arcadier screenshot view 3 more Synthetix screenshot view 4 more Convene screenshot

Software Description:

Arcadier’s off-the-shelf marketplace software is the perfect end-to-end marketplace solution that is both feature-rich and customizable. Templates are available for retail & goods, space rental, service booking, goods rental, and private marketplaces.

The features are tailored to each marketplace's needs, including chat and negotiation, multi-language tools, the ability to integrate your own payment gateway, and custom JavaScript that allows you to tweak your marketplace’s look and add more features you need.

Through the administrator portal, you can manage your vendors, users, terms of use, basic SEO, site analytics, and be presented with an overview of your marketplace revenue.

It’s built to be completely self-serve and easy to manage. Arcadier’s self-serve marketplace software is free to use. Arcadier’s team will continue to maintain and upgrade the marketplace features while you grow your marketplace.

Software Description:

A complete suite of attractive, integrated customer contact tools

Refine your online customer service into exceptional customer experiences with the suite of our unique online customer contact tools with comprehensive reporting, analytics and editorial control.

Self-Service Cloud
A natively developed suite of self-service digital channels within a single customer experience platform. Proactively present customers with the information they need at each stage of their online journey.

Contact Centre Cloud
Scalable and reliable cloud-based, customer service contact centre technology without the need for labour intensive IT interference, which helps deliver value at every user interaction.

All Synthetix services are cloud first and Software as a Service (SaaS), delivering customer service solutions to all customer touchpoints across both public and private sectors.

The Synthetix suite of customer contact technology integrate with most popular CRM systems (e.g. Salesforce), contact centre platforms, agent desktops and customer service channels

Software Description:

Convene is an electronic board portal and paperless board meeting software for iPad, Android, Windows, Mac, and web. It enables administrators and board directors to share and communicate via a central platform of documents and meetings. Trusted by banks, governments, public and private companies in over 30 countries, Convene streamlines the board meeting processes and reduces risk by providing leaders easy and secure access to important board info and materials anywhere anytime.

Convene integrates with various other tools:

Microsoft Office
Users need not convert files when uploading to Convene, supporting Microsoft Office products (i.e., Word, Excel, PowerPoint) ) and TXT, as well as PDF, JPG, PNG, other high resolution images and large formats like A1.

Document Repository
Convene integrates with Microsoft SharePoint’s on-premise or Office 365 edition and allows users to linking to services such as Box, to allow seamless use of documents.

AD/LDAP Integration
Convene integrates with Active Directory and LDAP to allow users to login to the app and web portal using their existing corporate/organization accounts. This means users no need to remember yet another username and password to be able to log in to Convene. It also adds another layer of security, since only authorized users with existing valid credentials can log in.

MS Exchange
Convene integrates with MS Exchange for easier setup of meetings and alignment of schedules. Meeting invitations are published to organizers’ and participants’ calendars on the client’s enterprise MS Exchange server.

Features:

  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Stripe
  • PayPal
  • Order management
  • Development
  • Design
  • Multi-User
  • API

Features:

  • 2-Factor Authentication
  • External Integrations
  • Multi-User
  • Chat
  • Dashboard
  • Contact Management
  • API

Features:

  • 2-Factor Authentication
  • Multi-User
  • Scheduling
  • External Integrations
  • History/Version Control
  • Data Export
  • Document Comparison
  • Data Visualization
  • Notifications
  • File Sharing
  • Batch Permissions & Access
  • Chat
  • Calendar Management
  • Google Apps Integration
  • Project Management
  • Email Integration
  • Password & Access Management
  • Data Import
  • Contact Management
  • File Transfer

Summary:

    No key features associated with this application.

Summary:

  • Deliver automated responses across every customer touch point

  • Optimise your customers’ online experience

  • Differentiate your brand and make customers feel special when they engage

  • Intelligent FAQ Search - Seamless customer experience across desktop, mobile and social channels

  • Virtual Agents - Engage your website visitors with personalised, guided, automated conversational assistance

  • Agent Knowledge-base - Maximise agent productivity with a centralised and shared knowledge solution

  • Live Web Chat - Connect customers with agents in real time through integrated live chat

  • Centralised Knowledge - Synthetix puts knowledge at the heart of every customer experience, driving content to all customer touchpoints

  • APIs - Comprehensive APIs for building online customer service integrations

  • Email Management / Dynamic Web Forms - Automatically allocate emails to capture or deflect customer emails

Summary:

    No key features associated with this application.

Freemium

Free
Included in plan:
  • Unlimited Users & Storage
  • Multi-lingual
  • Multiple Currencies
  • Google Analytics Support
  • Up to 250 transactions a month

Basic

$79.00
1 user(s) / month
Included in plan:
  • Up to 500 transactions a month
  • Free of Advertising
  • Custom Domain
  • Custom Javascript

Growth

$199.00
1 user(s) / month
Included in plan:
  • Up to 2500 transactions per month

Scale

$399.00
1 user(s) / month
Included in plan:
  • Up to 10,000 transactions a month
  • Dedicated Email/Call Support

Trial

Free
Included in plan:
  • 1GB Data Storage per user

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service integrate with any other apps?
  • Microsoft Office, Document Repository, AD/LDAP, MS Exchange.

  • What platforms does this service support?
  • Convene is native on all popular devices, with support for any browser and all mobile, laptop and desktop platforms. Convene has apps written for iOS and Android operating systems as well as a Windows app and a Mac OS X app that is supported on multiple platforms, including the following:
    iPads, iPhones, Apple’s Mac computers, Android tablets and phones, and Windows 7/8 PCs and tablet devices such as Surface.

  • What is this service generally used for?
  • Convene is used to address any organization's meeting needs. Whether your goal is to replace stacks and stacks of paper used to distribute documents, adapt a mobile working culture, or just simply make your meetings more effective, Convene makes conducting meetings easier for any organization.

  • Does this service offer guides, tutorials and or customer support?
  • Convene provides 24/7 support, as well as remote and onsite training. Training materials such as user manuals and videos are also available and accessible to all users.

  • Does this service offer an API?
  • Convene does not offer an API.

  • What are some applications this service is commonly used in tandem with?
  • Convene is often used with different voice and teleconferencing solutions, often with popular services such as Skype for Business and WebEx.

  • Who are the main user groups of this service?
  • Convene was made with board members, corporate secretaries and executives in mind, however we take pride in the fact that organizations everywhere are slowly discovering that even the smallest teams on any level appreciate the services offered by Convene!

  • Does this service offer multi-user capability (e.g. teams)?
  • Convene can support as many users as your organization needs, accommodating your team of 100 as easily as it would a team of 10!

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
Takeley
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
London
Employees:
51-200
Likes:
Followers:

Other:

Who uses Arcadier
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Synthetix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Convene
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Arabic, Spanish, Chinese, French, Japanese
Regional Restrictions:
No restrictions.
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