Compare Arcadier vs Survio vs Synthetix

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Crozscore:

77%
what is this?
34%
interest falling

Crozscore:

86%
what is this?
82%
45%
interest rising

Crozscore:

58%
what is this?
29%
interest falling
Arcadier screenshot view 3 more Survio screenshot view 1 more Synthetix screenshot view 3 more

Software Description:

Arcadier’s off-the-shelf marketplace software is the perfect end-to-end marketplace solution that is both feature-rich and customizable. Templates are available for retail & goods, space rental, service booking, goods rental, and private marketplaces.

The features are tailored to each marketplace's needs, including chat and negotiation, multi-language tools, the ability to integrate your own payment gateway, and custom JavaScript that allows you to tweak your marketplace’s look and add more features you need.

Through the administrator portal, you can manage your vendors, users, terms of use, basic SEO, site analytics, and be presented with an overview of your marketplace revenue.

It’s built to be completely self-serve and easy to manage. Arcadier’s self-serve marketplace software is free to use. Arcadier’s team will continue to maintain and upgrade the marketplace features while you grow your marketplace.

Software Description:

Survio offers a very effective and simple way for the creation of custom questionnaires. To create questionnaire is possible independently or with the use of ready-made templates from different areas.

Surveys can be placed on your website or shared via social networks or email. There is also the possibility to distribute the questionnaire through a panel of respondents from all over the world. The service of automatic analysis of the acquired data is very convenient. Users get the statistical analysis results in tables and graphs. Results are possible to share e.g. in the workplace or with public.

In addition to the easy creation of questionnaires, the quality and clarity of outputs and the overall user-friendliness of Survio there is also a 24/7 user support available via e-mail.

Software Description:

A complete platform for self-service digital engagement

Synthetix Self-Service Cloud provides answers to your customers' questions 24/7, using our AI-powered, super-accurate knowledge-base to dramatically reduce inbound emails and calls, optimising agent productivity and providing a cost-effective way to automate customer service, sales and support. Products include FAQ Search, Virtual Agent and Visual IVR software.

Agent-assisted customer service channels for your contact centre

Empower your agents to deliver excellent customer experiences with Synthetix Contact Cloud, a complete agent desktop for multi-channel, agent-assisted customer service and support. Augmented by powerful built-in AI which proactively suggests customer responses, you'll see reduced training times, increased customer satisfaction and measurable agent efficiency gains.Products include Live Chat, Agent Knowlege-base and Callback software.

Features:

  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Stripe
  • PayPal
  • Order management
  • Development
  • Design
  • Multi-User
  • API

Features:

  • Data Export
  • Email Integration
  • Dashboard
  • Data Visualization

Features:

  • 2-Factor Authentication
  • External Integrations
  • Multi-User
  • Chat
  • Dashboard
  • Contact Management
  • API

Summary:

    No key features associated with this application.

Summary:

  • Survey dashboard statistics

  • 70+ modern pre-built survey designs

  • 19 question types

  • Built-in professional survey templates

  • Multimedia in questions

  • Export blank survey to PDF (print)

  • Real-time charts & graphs

  • 24/7 e-mail support

  • Report with summary results

  • E-mail invitation

Summary:

  • Centralised Knowledge - Synthetix puts knowledge at the heart of every customer experience, driving content to all customer touchpoints

  • Live Web Chat - Connect customers with agents in real time through integrated live chat

  • Agent Knowledge-base - Maximise agent productivity with a centralised and shared knowledge solution

  • Virtual Agents - Engage your website visitors with personalised, guided, automated conversational assistance

  • Intelligent FAQ Search - Seamless customer experience across desktop, mobile and social channels

  • Callback - A very low cost, but effective channel to enhance your customer service offering.Call-back enables optimal engagement between a customer and an agent with the right skills, at a time convenient to them, without any additional call charges.

  • APIs - Comprehensive APIs for building online customer service integrations

Freemium

Free
Included in plan:
  • Unlimited Users & Storage
  • Multi-lingual
  • Multiple Currencies
  • Google Analytics Support
  • Up to 250 transactions a month

Basic

$79.00
1 user(s) / month
Included in plan:
  • Up to 500 transactions a month
  • Free of Advertising
  • Custom Domain
  • Custom Javascript

Growth

$199.00
1 user(s) / month
Included in plan:
  • Up to 2500 transactions per month

Scale

$399.00
1 user(s) / month
Included in plan:
  • Up to 10,000 transactions a month
  • Dedicated Email/Call Support

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No

  • What is this service generally used for?
  • For creating a survey.

  • Does this service offer an API?
  • No

  • What platforms does this service support?
  • Software as a service

  • Does this service integrate with any other apps?
  • No

  • Who are the main user groups of this service?
  • Survio is designed especially for small and medium-sized enterprises (SMEs). The service is also suitable for all who need to prepare their own questionnaires: offices, schools, students, non-profit organizations, etc. However, more and more often is Survio chosen by large, international corporations.

  • What are some applications this service is commonly used in tandem with?
  • Microsoft Excel or SPSS.

  • Does this service offer guides, tutorials and or customer support?
  • 24/7 user support available via e-mail, plus guides are available on web and on blog.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
740
Followers:
577

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Takeley
Employees:
11-50
Likes:
Followers:

Other:

Who uses Arcadier
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Survio
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Hungarian, French, Dutch, Polish, Norwegian, Slovak, English, Spanish, Portuguese, Italian, Swedish, Czech, German, Russian
Regional Restrictions:
No restrictions.

Other:

Who uses Synthetix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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