Compare Apttus vs Coupa vs Freshservice

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Crozscore:

95%
what is this?
100%
46%
no significant changes

Crozscore:

82%
what is this?
43%
interest falling

Crozscore:

84%
what is this?
76%
45%
interest falling
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Software Description:

Apttus Contract Management solves the contract management needs by building an automated workflow and providing smart authoring, notification, and reporting tools. It is intended to eliminate all bottlenecks that can hinder the contract process.

This platform also helps companies configure, price and quote sales precisely, fast, and efficiently. Apttus offers its users Quote-to-Cash feature, which comprises the whole sales, contract, and customer relationship lifecycle. In case of Apttus, all quotes automatically cover the latest legal language, contracts automatically include quoted pricing terms, and invoices obtain accurate information.

The Apttus platform offers Quote-to-Cash platform based on the artificial-intelligence-driven data model. This brings most results when users need information about quotes, contracts, and transactions, need to configure quote process and improve contract cycle time.

Software Description:

Coupa offers a cloud-based spend management platform for larger businesses to monitor spending between multiple departments.

The solution helps organizations to spend more wisely and make larger savings, primarily by creating expense auditing, benchmarking, transaction processing, and contract lifecycle management. The contract management module comes as an integrating part of spend management subscription and provides the ability to create contracts including authoring, editing, and eSignature.

Coupa is a "Savings-as-a-Service" platform that helps its users to stay within limits of their budgets. It is a great solution for companies that are in need of a customizable web-based solution that will optimize their spending and keep them audit-ready at every moment.

Software Description:

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.

Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.

Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.

Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Features:

  • Data Export
  • Scheduling
  • Notifications
  • External Integrations
  • API
  • CRM Integration
  • Data Visualization
  • Configuration Rules
  • Guided Selling
  • File Transfer
  • Dashboard
  • Pricing
  • Estimates / Quotes
  • Product Catalog

Features:

  • File Transfer
  • SAP Integration
  • Customer Management
  • Notifications
  • Supplier Management
  • Data Visualization
  • API
  • External Integrations
  • Data Export
  • Data Import
  • CRM Integration
  • Forecasting
  • 2-Factor Authentication
  • Inventory Tracking
  • Dashboard
  • Budgeting
  • Expense Tracking
  • Billing/Invoicing

Features:

  • API
  • Gamification
  • Inventory Tracking
  • Dashboard
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking

Summary:

  • 100% Salesforce Native

  • Create contracts from a Salesforce opportunity

  • Self-service portals for partners and clients

  • Contract Wizard quickly generates agreements

  • Store final contracts, prior versions, metrics and approvals

  • Robust configuration for any product or service

  • Asset-based ordering on existing agreements

  • Define pricing hierarchies and tiers

  • Streamline proposals without sacrificing visibility

  • Increase up-sell, cross-sell, and bundling opportunities

Summary:

  • Spend management

  • Procurement

  • Expense management

  • Invoicing

  • Analytics

  • Dashboards & Reports

  • Purchase order management (PO)

  • Real-time budgets

  • Optical character recognition (OCR)

  • Web forms

Summary:

  • Asset Management & Asset Discovery Includes: Assets Life cycle management; Better asset optimization; Controlling IT assets data; Discovering new assets easily.

  • Incident Management: Minimizes the impact of failures and interruptions on business operations & ensure best possible service level agreement.

  • Problem Management: Once user raises a problem, Freshservice simplifies the problem management process with a thorough problem analysis. This includes root cause analysis and analysing the impact and the symptoms of the problem in question.

  • Knowledge Base: Quick answers to all frequent queries.

  • Change Management: When it comes to tracking changes, looking up linked problems or making plans for a rollout, Freshservice makes sure that any and every task is just a few clicks away.

  • Release Management: This service makes release management as seamless as possible by equipping its users to deal with even the most unexpected of conflicts.

  • Contract Management: Easy to manage IT contracts with Freshservice.

Sprint

$35.00
1 user(s) / month
Included in plan:
  • Product Catalog and Configuration
  • Pricing and Discount Management
  • Quote from Any Device
  • Approvals
  • Reports and Dashboards
  • Quick-Start Implementation
  • Data Migration
  • Clicks-not-Code Administration
  • Apttus Community Membership
  • Adoption Dashboards and Quick Start Training Videos
  • Customer Support and Account Reviews

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • Blossom: $19/agent/month, billed annually.
    Garden: $49/agent/month, billed annually.
    Estate: $79/agent/month, billed annually.
    Forest: $99/agent, billed annually.

FAQs:

    What platforms does this service support?
  • Apttus is a web-based software with Android and iOS apps offered.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Salesforce.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Online Support, Phone Support, Video Tutorials.

  • Who are the main user groups of this service?
  • Main users of Apttus are enterprises with complex products and services offerings, and Salesforce users.

  • What is this service generally used for?
  • This service is used as contract management and configure price quote software.

  • Does this service integrate with any other apps?
  • Integrations: Workato, Salesforce, Xactly.

  • Does this service offer an API?
  • Yes, it offers API.

FAQs:

    What is this service generally used for?
  • This service is used for Spend Management and Contract Lifecycle Management.

  • What are some applications this service is commonly used in tandem with?
  • Coupa is most commonly used in tandem with ERP applications.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Community, Online Support, Phone Support, Video Tutorials, Knowledge Base.

  • What platforms does this service support?
  • Coupa is a web-based software with Android and iOS native apps offered.

  • Does this service offer an API?
  • Yes, Coupa offers RESTful API.

  • Does this service integrate with any other apps?
  • Integrations: Adaptive Insights, ADP, Avalara, NetSuite, Cortex, DataDimension, Emptoris, Octa, Novatus, Right Scale, Scan One, Rosslyn Analytics, OneLogin, Salesforce, Nvoicepay, SnapLogic, Vertex.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Who are the main user groups of this service?
  • Main users of Coupa are businesses with yearly revenues starting at $75 million or higher.

FAQs:

    Who are the main user groups of this service?
  • The platform is most commonly used by IT admins, along with technicians and managers in businesses of all sizes.

  • What is this service generally used for?
  • Freshservice is used as a cloud-based ITIL service desk solution.

  • What platforms does this service support?
  • Online & native mobile apps.

  • Does this service integrate with any other apps?
  • Freshservice ServiceDesk integrates with the following applications:
    LogMeIn Rescue, FreshBooks, Harvest, Dropbox, Zapier, Pivotal Tracker, SurveyMonkey, Google Apps for Work, Google Calendar, JIRA.

  • Does this service offer an API?
  • Freshservice ServiceDesk has an API available for use.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with: FreshBooks, Pivotal Tracker, and JIRA.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

Founded:
-
Based in:
San Mateo
Employees:
1001-5000
Likes:
16.1k
Followers:
14.1k

Publisher:

Founded:
-
Based in:
San Mateo, CA
Employees:
501-1000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Apttus
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Japanese, German, English, French, Spanish, Portuguese
Regional Restrictions:
No restrictions.

Other:

Who uses Coupa
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
German, English, French
Regional Restrictions:
No restrictions.

Other:

Who uses Freshservice
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Czech, French, Italian, Finnish, Dutch, Danish, Swedish, Indonesian, Turkish, Vietnamese, Russian, Polish, Norwegian, Slovenian, Slovak, Korean, Hungarian, Estonian, Japanese
Regional Restrictions:
No restrictions.
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