Compare Aptora vs ServiceMax vs Repsly

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Crozscore:

70%
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100%
33%
interest falling

Crozscore:

85%
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81%
41%
interest rising

Crozscore:

87%
what is this?
87%
34%
interest rising
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Software Description:

This field service solution helps businesses automate processes, track inventory and manage a mobile workforce. It connects businesses with functional solutions, without any hassle or headaches.
This software is designed to increase user's company's efficiency by offering tools that assist with dispatching, reporting, inventory management, enterprise-level accounting, accounts receivable, accounts payable, integrated payroll and marketing.
Aptora works to coordinate and monitor service agreements, as well. It is designed to be an all-in-one FSM application for user's business.

Software Description:

By using ServiceMax technology, manufacturers and service providers are able to expand service revenues, improve service efficiency, provide better customer experience, and meet all required compliance standards.

ServiceMax is an integrated toolset of applications for employees and customers management, mainly used by SMEs and growing businesses in medical, energy, mining, and manufacturing. The platforms comes with a straightforward interface, so task assignments are completed easily and smoothly, management staff can follow the performance of field workers, and clients' needs can be effectively addressed.

Main benefits of using ServiceMax are better service productivity, less billing errors, better customer relationship, no warranty leakage, reduced part giveaways, increased service revenue, shorter service-to-cash cycles, and more.

Software Description:

Repsly is a field service management app created for mobile sales teams, mainly in mid-sized businesses. Industries that this service covers are: Food & Beverage; Beer, Wine, & Spirits; Consumer Products; and Retail.

The central purpose of Repsly is tracking and management of your sales reps in real-time. Team members communicate via the app, upload photos, and use the client database. Field workers can use a number of templates (like forms or purchase orders), use calendars, and add or update appointments.

Managers have the back office console to track field workers, interact with them, and use GPS-based location data on the Repsly map. Repsly helps you improve the effectiveness of your field teams, and considerably simplifies gathering and analysis of field data, creating a stable connection between your field and back-office staff.

Features:

  • Billing/Invoicing
  • Customer Management
  • History/Version Control
  • Inventory Tracking
  • Scheduling
  • Budgeting
  • Forecasting
  • Timesheets

Features:

  • Route Optimization
  • Notifications
  • Data Export
  • Data Import
  • Customer Management
  • External Integrations
  • API
  • Inventory Tracking

Features:

  • Route Optimization
  • Customer Management
  • Notifications
  • External Integrations
  • API
  • Project Management
  • Data Export
  • Data Import
  • Inventory Tracking
  • Multi-User

Summary:

  • Dispatching: This feature includes an array of tools users need to have their dispatchers working efficiently.

  • Reporting: This feature allows users to access all of the details of their business easily. Plus, all of the reports can be exported to Excel and other program formats.

  • Office management: Includes tools to invoice clients, and allows any user to easily fulfill all of his accounts receivable tasks. With the invoicing tool, it is possible to create sales invoices, sale proposals and billing statements.

  • Inventory Management: Users can create work orders, schedule appointments, track order status, manage other inventory and schedule related activities.

Summary:

  • Case Management and Quoting

  • Social Collaboration

  • Customer & Partner Communities

  • Warranty and Entitlements

  • Customer Accounts and Contacts

  • Work Order Management

  • Installed Base and Contracts

  • Work Order Signature Capture

  • Scheduling and Dispatch

  • Service Parts and Inventory

Summary:

  • Custom Forms

  • Geotagged Photos

  • Team Management

  • Product Monitoring

  • Internal Text Communication

  • Custom Fields

  • Custom Structured Database

  • Workforce Tracking

  • Work Time Tracking

  • Mileage Tracking

Pricing:

  • Credit card required: N/A
  • The software is $4,999.00 for five concurrent users (five people may connect at any one time). Each additional user is just $499.00, and users may be added at anytime. The first year's software updates, upgrades, new versions, and toll free technical support are included.
    There are discounts for multiple users.
    Five users is the minimum.

Organization Package

$24.00
1 user(s) / month
Included in plan:
  • Get your team on the same page and manage places & activities.

Visibility Package

$32.00
1 user(s) / month
Included in plan:
  • Get your team on the same page and manage places & activities.
  • See what’s happening in the field through mobile forms and photos.

Optimization Package

$49.00
1 user(s) / month
Included in plan:
  • Easily manage your team’s schedule.
  • Audit and take orders for your products.
  • Track progress with our custom reporting dashboard.

FAQs:

    Who are the main user groups of this service?
  • Aptora provides software solutions to the service industry.

  • What is this service generally used for?
  • It is generally used as a field service management software.

  • What platforms does this service support?
  • Aptora Mobile field service management software consists of two parts; a server and a device that connects to that server. Users will need the assistance of a qualified IT person to install and properly setup this system.

  • Does this service offer multi-user capability (e.g. teams)?
  • It offers multi-user capability.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: Technical support phone number; email support; video tutorial.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with Salesforce.

  • Who are the main user groups of this service?
  • ServiceMax is an ideal field scheduling solution for small and medium-sized growing companies.

  • What is this service generally used for?
  • This service is generally used as a field service management solution.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Webinars.

  • Does this service offer an API?
  • Yes, it offers API.

  • What platforms does this service support?
  • This is a cloud-based platform, with Android and iOS native apps offered.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations: ProntoForms, BOARD, Workato, FinancialForce Accounting, MessageMedia, Cloud Elements, CallidusCloud Commissions, FinancialForce HCM, Blitzz, SAP, JIRA, Oracle EBS, Salesforce, QuickBooks.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Email Support.

  • Does this service offer an API?
  • Repsly provides APIs to enable integrating with other software.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it is intended to be used by teams.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with CRM platforms.

  • What platforms does this service support?
  • This is a web-based software, with Android and iOS mobile apps available.

  • Who are the main user groups of this service?
  • Main users of Repsly are mobile sales teams in medium-sized companies.

  • What is this service generally used for?
  • This service is used fro field team activity management.

  • Does this service integrate with any other apps?
  • Integrations available: Xero, MailChimp, FreshBooks, Zoho CRM, Highrise CRM, QuickBase, AWeber, GetResponse, HubSpot Marketing, Infusionsoft, Salesforce Sales Cloud, Pipedrive, Constant Contact, Microsoft Office 365, Close.io, Google Contacts, Zapier, QuickBooks, HubSpot CRM.

Publisher:

Founded:
1995
Based in:
Lenexa
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses ServiceMax
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
French, English, Spanish, Italian, Japanese
Regional Restrictions:
No restrictions.

Other:

Who uses Repsly
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
French, Portuguese, English, Russian, Spanish, German
Regional Restrictions:
No restrictions.
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