Compare Aptora vs SuccessWare 21 vs Less Paper Co.

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About Aptora

Total Office Manager® is an award-winning complete service management software program that does it all. Built by contractors for contractors. We offer both a hosted and on-premises version. With accounting, Certified Payroll for Contractors and HVAC Companies, job costing, CRM, scheduling, GPS tracking, integrated caller id, marketing, sales lead management, powerful Field Service Management App, dashboards, mapping, document management, AIA Billing, custom programming, and customized electronic forms, this is the COMPLETE package. We can even migrate your QuickBooks® financial transactions. Here is a Complete Features and Benefits PDF.

Our software does the following (and more):
1. Web-based or installed locally
2. Contracting specific accounting and payroll (very robust)
3. In-house payroll or we support third-party interface
4. Complete scheduling and dispatching
5. Customer equipment tracking
6. Company asset tracking and scheduling
7. Service agreement management
8. Credit card processing and consumer bank financing
9. CRM and sales lead management
10. Sales proposals and full job costing
11. Full scale mobile service management and sales
12. Sales and marketing management
13. 450+ reports
14. Build custom reports
15. Email work orders and invoices
16. Departmentalized financial statements (down to net profit)
17. Complete printed user manuals
18. Web-based training (10 hours of private training)
19. American technical support

Options
1. Vehicle GPS tracking (black box)
2. GPS tracking on mobile devices
3. Schedule board map to display work orders, appointments, and sales calls
4. On-site training (at your office)
5. Full QB data migration - including financial data
6. Other software brand migration services available
7. Flat Rate Pricing – pre-built data

About SuccessWare 21

SuccessWare21 was built specifically for the residential home services companies.
Their industry leading mobile field service solution, SWRemote, allows techs to fully run their jobs from the field including time stamping, invoicing and payment processing all of which is synchronized into SuccessWare21 in real time.
Full operational and accounting reports will allow their users to analyze and manage complete business, allowing them to achieve higher profits.

About Less Paper Co.

Less Paper Co. creates custom-built field service management, work order management and scheduling systems to help field service businesses become more efficient in the office and the field. Because we custom build every system to each specific clients needs we can offer all of the features that you want and need in a work order system - including custom features that our competitors can't.

--Benefits--

Increase efficiency both in the office and in the field. Our work order management systems are built to increase efficiency for your entire team by automating many of your daily processes.

  • Create, schedule & dispatch work orders with ease.
  • Fill out digital work orders in the field and collect payments on site.
  • Keep track of work orders across statuses from start to finish.
  • Know when parts are ordered and when they arrive.
  • Reporting & notification tools to keep you in the loop.

Get job information anytime, anywhere and from any device. With access to your work order management system from any device your office and field staff will always be up to date on open jobs.

  • View customer location information including map & Google Street View.
  • One-tap calling, texting & navigation.
  • View work order information and history for that work order and the customer while on site.
  • Easy access to parts availability & pricing with inventory management integration.

  • Increase productivity with office & management features. Use our work order management systems to increase productivity with office & management tools at your disposal.*

  • Integrated voicemail systems with automatic dispatching of emergency calls.

  • Notifications as techs check in & out of jobs.

  • Instant access to work orders as they're filled out and completed.

  • Set up appointment reminders via email & text to customers.

  • SMS with customers for scheduling and notifications.

--Details--

We specialize in providing custom-built work order management systems, inventory management systems and scheduling systems for businesses like yours.

We're customizable.

All of the features we offer can be customized to look and work exactly how you want it to. Because all of our systems are created 100% custom to the needs of your business you can rest assured knowing that your final product will be exactly what you're looking for in a work order management system.

We're mobile.

All of our systems are web apps with responsive designs so that your staff can access our systems from anywhere they need to. Connect to us from any PC, laptop, tablet or smart phone with a modern web browser and get the exact same experience no matter which device you are currently using.

We're expandable.

With the customized nature of our work order management systems we have the unique ability to grow at the same rate your business does. Add features or make changes as you need them with no additional fees. We don't limit the use of your system as you grow and expand. We grow with you.

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Summary

  • Dispatching: This feature includes an array of tools users need to have their dispatchers working efficiently.

  • Reporting: This feature allows users to access all of the details of their business easily. Plus, all of the reports can be exported to Excel and other program formats.

  • Office management: Includes tools to invoice clients, and allows any user to easily fulfill all of his accounts receivable tasks. With the invoicing tool, it is possible to create sales invoices, sale proposals and billing statements.

  • Inventory Management: Users can create work orders, schedule appointments, track order status, manage other inventory and schedule related activities.

Summary

  • Scheduling & Routing: GPS Tracking; Interactive Map.

  • Business Intelligence: Custom Reports; Time Spent on a Job.

  • Billing Features: Payments

  • Customer Management: Contact Database; Contact Management.

  • Mobile: SMS Messages

  • Resource Management: Inventory Tracking; Mobile Device Management.

Summary

  • 100% Custom-Built For Each Individual Client

  • Signature Capture

  • Photo/Video/Document Upload

  • Calendar-Based Scheduling

  • Dispatching

  • Inventory Management

  • Customer Management

  • PDF Generation / Export

  • Track Work Orders Across Statuses

  • Integrated Payment Processing

Pricing

  • Credit card required: N/A
  • We have various pricing models and options. We offer On-Premises and Hosted. The On-Premises software is $2,500 plus $150 per month for each desktop user and $75.00 per month for each mobile user. Those prices basically include every feature we offer including private internet training and onboarding. What is not included in on-site training, data migration, and custom software programming.

Pricing

Enterprise

$500.00
unlimited user(s) / month
Included in plan:
  • Unlimited users.
  • Includes up to 10 development hours per month.

Small Business

$30.00
1 user(s) / month
Included in plan:
  • Minimum 5 users. Each additional user $10/mo.
  • Includes up to 2 development hours per month.

FAQs

    What platforms does this service support?
  • We offer both Hosted (SaaS) and On-Premises. Our mobile software is built for both iOS and Android. We also have a browser version.

  • Who are the main user groups of this service?
  • Aptora provides software solutions to the service industry. We specialize in companies with thirty or more employees. We can handle residential AND commercial service, replacement, and construction.

  • What is this service generally used for?
  • HVAC, refrigeration, plumbing, electrical, and other service industries use our software.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. It offers multi-user capability.

  • Does this service offer guides, tutorials and or customer support?
  • We offer technical support via phone number; email, and on-site. We host four annual events and many live internet training opportunities.

FAQs

    Who are the main user groups of this service?
  • This is management software mainly for Plumbes, Electricians & HVAC contractors.

  • What is this service generally used for?
  • SuccessWare 21is used as a complete business management solution for residential service companies.

  • What platforms does this service support?
  • SuccessWare 21 can be run in the traditional server/client configuration or using a web-based hosting option.

  • Does this service offer guides, tutorials and or customer support?
  • They provide phone and email support.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • We offer live training via phone and online screen-sharing software or training videos for free. For in-person training charges may apply depending where you are located.

    We offer 24x7 email customer support and weekday telephone support.

  • Does this service integrate with any other apps?
  • Being completely customized to each of our clients we can integrate with any service that is internet-connected and has an API including Quickbooks Online, QuickBooks Desktop and inventory tracking software.

  • What platforms does this service support?
  • Our systems are completely web-based allowing us to provide as much customization as possible to each of our individual clients. Another benefit of this is that our systems can be used from any device with a modern web browser and have the exact same experience across all devices.

    Your systems will also always be up to date without having to worry about updating devices.

  • What is this service generally used for?
  • Field service management systems are used to help businesses increase productivity in and out of the office by automating many of their daily tasks while working with work orders. From creation of the work order through scheduling, dispatching, filling it out and keep track of parts a field service management system can help your staff become much more productive.

  • Who are the main user groups of this service?
  • Field service, construction and maintenance businesses can particularly utilize a work order management system. Other businesses that Less Paper Co. can be suited for are: auto repair shops, towing services, computer/tech repair shops, delivery businesses and more.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes - our systems can be used by entire teams and multiple users with different administrative levels.

  • Does this service offer an API?
  • We can create an API for your custom system to integrate it with any of the other systems and services you use.

Vendor Information

Founded:
1995
Based in:
Lenexa
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
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Employees:
-
Likes:
Followers:

Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Other

Who uses Aptora
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses SuccessWare 21
  • Startups
  • SMEs
  • Enterprises
Regional Restrictions:
No restrictions.

Other

Who uses Less Paper Co.
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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