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About Aptora

Total Office Manager® is an award-winning complete service management software program that does it all. Built by contractors for contractors. We offer both a hosted and on-premises version. With accounting, Certified Payroll for Contractors and HVAC Companies, job costing, CRM, scheduling, GPS tracking, integrated caller id, marketing, sales lead management, powerful Field Service Management App, dashboards, mapping, document management, AIA Billing, custom programming, and customized electronic forms, this is the COMPLETE package. We can even migrate your QuickBooks® financial transactions. Here is a Complete Features and Benefits PDF.

Our software does the following (and more):
1. Web-based or installed locally
2. Contracting specific accounting and payroll (very robust)
3. In-house payroll or we support third-party interface
4. Complete scheduling and dispatching
5. Customer equipment tracking
6. Company asset tracking and scheduling
7. Service agreement management
8. Credit card processing and consumer bank financing
9. CRM and sales lead management
10. Sales proposals and full job costing
11. Full scale mobile service management and sales
12. Sales and marketing management
13. 450+ reports
14. Build custom reports
15. Email work orders and invoices
16. Departmentalized financial statements (down to net profit)
17. Complete printed user manuals
18. Web-based training (10 hours of private training)
19. American technical support

Options
1. Vehicle GPS tracking (black box)
2. GPS tracking on mobile devices
3. Schedule board map to display work orders, appointments, and sales calls
4. On-site training (at your office)
5. Full QB data migration - including financial data
6. Other software brand migration services available
7. Flat Rate Pricing – pre-built data

About FieldAware

FieldAware is a field service management solution that helps businesses better manage their field service operations (e.g., scheduling, dispatching, routing, invoicing, job tasks, customer management and reporting), generate more revenue, reduce overhead, expedite payment cycles, through better customer service.
It leverages the mobility advantage not only by allowing field workers to stay connected with their teams from anywhere at any time but also by equipping them with the necessary tools to get their jobs done.
All-in-one field service management solution that field workers can literally carry in their pockets.

About FeetPort

FeetPort empowers any organization to digitize the working of their field force. From marking attendance to geolocation tracking, Employee location tracking, Field Force Task Management and beyond, FeetPort has got it all built-in. The web-based admin console enables you to create customised forms which can replace their paper-based versions and capture information directly on the touch-based mobile interface. These dynamic forms can be used in

  • Marketing Visits
  • Public Surveys
  • Physical Audits
  • Security
  • Safety Checks
  • Verification & Inspection
  • Sales Calls (with Order Management)

In short, you can redesign any process with FeetPort. If paper replacement and maximization of efficiency is what you're thinking about - you've come to the right place.

Visit our website to read through the complete plethora of features available in the FeetPort suite of apps. A brief of them are listed here below:

★ Dynamic Forms

  • Text Boxes, Dropdowns, Sliders, Radio, Multi-select & Barcode / QR Code scanners
  • Retreive info faster than you can type

☆ Capturing Proof

  • Capture Images, Signatures & Audio clips
  • Stored securely on App storage without access to WhatsApp/Gallery

★ Task Allocation

  • Upload an Excel to the Console
  • Allocate manually or automatically by mapping areas for employees

☆ Claims Management

  • Use FeetPort to keep tabs on the Travel allowance for employees
  • Submission of travel bills
  • Track of mobile phone calls and messages

★ Mobile Usage

  • Pick which apps are allowed and disallowed during working hours and the same will happen on the devices
  • You can tweak as per employee hierarchy

☆ Location Tracking

  • Track position using GPS/Cell Tower & Internet
  • Play the tracking animation with battery & weather updates
  • Get in-depth handset review in case someone mocks location

★ Customized Reports

  • Get output in PDFs, Excel & more
  • Visualise the performance of your team with Bar, Line, Pie Charts and Heatmaps!
  • We also design custom reports for you - message us!

☆ Integration

  • FeetPort works with Biometric devices for Aadhaar authentication
  • Integrates seamlessly with your CRM/ERP using JSON web services
  • Wireless Printers for receipts etc. and even Oximeters for pulse checking
  • Connect any Bluetooth interface with ease and we'll show you metrics to smoothen the working

★ Communication Center

  • Setup triggers for messages
  • Send messages to anyone via SMS, Email or Push Notifications

☆ Geo Attendance

  • Setup attendance with selfie, Geo Location, Face or Voice Recognition
  • Marking automatically happens on a map basis the shift timing e.g. 9am to 6pm

★ Configuration

  • Make direct calls from FeetPort
  • Navigate using Google Maps to your customer location with a tap!
  • FeetPort works OFFLINE too - by saving all data locally and syncing when network is available again

☆ Order Management

  • Sales team can take orders and generate invoices on the go
  • Invoices can be automagically mailed to your new clients with ease :)

◉ WHAT ELSE?

  • FeetPort works online & offline
  • FeetPort is network agnostic - throw anything from 2G / 3G / 4G or Wifi
  • Authenticate using your own servers with LDAP / SAML protocols

◉ HOW RELIABLE?

  • 2 step user login process
  • Secure Session Management
  • Device Mapping to Users doesn't allow anyone to access using a 2nd device. Yeah!
  • Strong firewall with single IP access only keeps data secure

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Summary

  • Dispatching: This feature includes an array of tools users need to have their dispatchers working efficiently.

  • Reporting: This feature allows users to access all of the details of their business easily. Plus, all of the reports can be exported to Excel and other program formats.

  • Office management: Includes tools to invoice clients, and allows any user to easily fulfill all of his accounts receivable tasks. With the invoicing tool, it is possible to create sales invoices, sale proposals and billing statements.

  • Inventory Management: Users can create work orders, schedule appointments, track order status, manage other inventory and schedule related activities.

Summary

  • Scheduling and Dispatch: FieldAware’s Scheduling and Dispatch features have been designed to keep field engineers and technicians from missing a call window.

  • Mobile Time Tracking: It tracks the time required for field workers to drive to a client location, allowing them to bill for actual travel time.

  • Mobile Quote Generation: Enables field technicians to create quotes for additional parts or services even while at the customer’s location.

  • Tasks List: Tasks can be created, filtered, imported, exported, and printed.

  • PDF Forms: A PDF form can be edited via a mobile device as long as it’s attached to a job and the job is in active state – meaning, not scheduled, paused or complete.

Summary

  • Works Online & Offline

  • Order Management

  • Geo-Attendance

  • Wide Integration

  • Communication Centre

  • Customised Reports

  • Location Tracking

  • Mobile Usage

  • Claims Management

  • Dynamic Forms

  • Task Allocation

  • Proof Capture

Pricing

  • Credit card required: N/A
  • We have various pricing models and options. We offer On-Premises and Hosted. The On-Premises software is $2,500 plus $150 per month for each desktop user and $75.00 per month for each mobile user. Those prices basically include every feature we offer including private internet training and onboarding. What is not included in on-site training, data migration, and custom software programming.

Pricing

  • Credit card required: No
  • They have three pricing plans: Pro, Premium, and Enterprise.
    Starting price: $70.00/month.
    Free trial available.

Pricing

Troop

$3.00
1 user(s) / month
Included in plan:
  • Activity Formats
  • Task Management
  • Bulk Task Upload
  • GPS Tracking
  • Upload Images/Audio
  • Selfie Attendance

Crew

$7.00
1 user(s) / month
Included in plan:
  • Everything in Troop +
  • Task Validations
  • Hierarchy & Territories
  • Follow Up Tasks
  • Order Management
  • Task Scoring
  • Upload Video/Digital Signatures

Crowd

$10.00
1 user(s) / month
Included in plan:
  • Everything in Crew +
  • Workflow Creation
  • Task Timeline
  • Hybrid Form Interfaces
  • Automatic Task Allocation
  • Turnaround Time Calculation
  • Task Scheduling

Club

$14.00
1 user(s) / month
Included in plan:
  • Everything in Crowd +
  • External Server Linkage
  • Task Deduplication (Dedup)
  • Task Tube Management
  • Scan with OCR
  • API Integration
  • Unlimited Form Fields

FAQs

    What platforms does this service support?
  • We offer both Hosted (SaaS) and On-Premises. Our mobile software is built for both iOS and Android. We also have a browser version.

  • Who are the main user groups of this service?
  • Aptora provides software solutions to the service industry. We specialize in companies with thirty or more employees. We can handle residential AND commercial service, replacement, and construction.

  • What is this service generally used for?
  • HVAC, refrigeration, plumbing, electrical, and other service industries use our software.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. It offers multi-user capability.

  • Does this service offer guides, tutorials and or customer support?
  • We offer technical support via phone number; email, and on-site. We host four annual events and many live internet training opportunities.

FAQs

    Who are the main user groups of this service?
  • FieldAware is for any business with 20 to 10,000 field workers offering onsite commercial services.

  • What is this service generally used for?
  • It is generally used as field service management solution.

  • What platforms does this service support?
  • It is cloud-based service. FieldAware native apps are available for the iPhone, iPad and Android.

  • What are some applications this service is commonly used in tandem with?
  • This service is most frequently is used with NetSuite.

  • Does this service integrate with any other apps?
  • FieldAware currently integrates with NetSuite and QuickBooks, and many more integrations are coming.

  • Does this service offer an API?
  • FieldAware’s API is designed to simplify the process of integrating our system with existing accounting, ERP, CRM and other business systems.

  • Does this service offer guides, tutorials and or customer support?
  • They provide videos, webinars, eBooks, and online support.

FAQs

    What platforms does this service support?
  • Any browser for desktop users and native Android smart phones.

  • Does this service offer guides, tutorials and or customer support?
  • We offer video tutorials and email/ticket-based online support from 9:30am – 6:30pm IST across all our plans. Telephonic Support is available only across select plans.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can customize the whole hierarchy as per your companies structure.

  • Does this service offer an API?
  • Yes, we have RESTful APIs available which can be easily configured within your ERM/CRM. These are available only across some plans of FeetPort.

  • Who are the main user groups of this service?
  • FeetPort is a workforce management system that helps streamline any kind of field-based process in an organization. Benefits of FeetPort can be leveraged in any business that has a field force.

  • What is this service generally used for?
  • Field Force Automation can benefit any organization with a sizeable field workforce to manage their teams better. By maximizing the utilization of resources, you increase revenue, minimize expenses, and improve customer experience immensely. This along with Location Tracking is a huge winner for companies looking to have control over their teams. FeetPort provides you all these benefits from Day 1.

Vendor Information

Founded:
1995
Based in:
Lenexa
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
2009
Based in:
Plano
Employees:
51-200
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Aptora
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Regional Restrictions:
No restrictions.

Other

Who uses FeetPort
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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