Compare Applozic vs LiveChat

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Crozscore:

75%
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28%
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Crozscore:

90%
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89%
53%
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Applozic screenshot view 2 more LiveChat screenshot view 2 more

Software Description:

The ideology behind Applozic is to help online businesses:

  • Gain more User Engagement & Retention by restricting User's migration to external collaboration platforms.
  • Get Real Time Customer Data and insights.
  • Save Development & Infrastructure overhead and reduce recurring Maintenance Cost.

Applozic can power any app with Real Time Chat and Messaging features, in a way such that one can build WhatsApp like functionality within any Mobile and Web app in no more than 30 minutes. We support various Enterprise-grade features, the most notables ones being:
1. IP-Based Audio/Video Calls
2. Bot-Human Integration
3. One-to-One & Group Chat
4. In-App Messaging & Push Notification
5. Cross Application Chat and many more.

Software Description:

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

Features:

  • Project Management
  • File Sharing
  • File Transfer
  • Multi-User
  • External Integrations
  • Dashboard
  • Chat
  • Notifications
  • API
  • Data Export

Features:

  • Chat
  • Dashboard
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Multi-User
  • Notifications
  • Google Apps Integration
  • Lead Management
  • Data Export
  • Data Import
  • Email Integration
  • API
  • Lead Scoring
  • Third-Party Plugins/Add-Ons
  • Scheduling
  • File Sharing
  • 2-Factor Authentication

Summary:

  • Chat & Messaging SDK for Mobile & Web Apps

  • Full Stack Cloud Based Plug & Play Communication Widget

  • White Label WhatsApp for Enterprises

Summary:

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Scale (Enterprise)

$0.00
Custom Pricing
Included in plan:
  • Dedicated Hosting

Basic

Free
Included in plan:
  • 1000 Monthly Active Users
  • Support EST 9-5 pm
  • Shared Hosting

Launch

$99.00
unlimited user(s) / month
Included in plan:
  • 25000 Monthly Active Users
  • Support EST 9-5 pm
  • Shared Hosting

Growth

$399.00
unlimited user(s) / month
Included in plan:
  • 100,000 Monthly Active Users
  • Support 24*7
  • Shared Hosting

Pricing:

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 30-day free trial. There are 4 plans to choose from:

    • Starter - $16/seat/month
    • Team - $33/seat/month
    • Business - $50/seat/month
    • Enterprise - $149/seat/month

FAQs:

    What platforms does this service support?
  • Android
    iOS
    Phone Gap
    Ionic
    Platform APIs
    Web

  • Does this service offer guides, tutorials and or customer support?
  • Yes it does.

  • What are some applications this service is commonly used in tandem with?
  • Applozic is a standalone Messaging platform and works independently. It just needs to be integrated in the required application.

  • What is this service generally used for?
  • The primary aim is to increase Customer Engagement by providing users a communication layer above the core offering. Hence all User to User conversation takes place within the app, preventing user's migration to external collaboration platforms.

  • Does this service offer an API?
  • Yes it does.

  • Who are the main user groups of this service?
  • Any application that sees the scope of two-way communication between any set of users (A2P or P2P) can use Applozic, to build the platform to facilitate the same. Primarily our clientele includes businesses from multiple industries esp:
    * Online Marketplaces
    * EdTech Portals
    * Social Media
    * Dating & Gaming Apps
    * Classified Portals and many more.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes it does.

  • Does this service integrate with any other apps?
  • It can be integrated with any app.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support?
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

Publisher:

Founded:
-
Based in:
Palo Alto
Employees:
11-50
Likes:
2.88k
Followers:
2.63k

Publisher:

Founded:
-
Based in:
Wroclaw
Employees:
-
Likes:
Followers:

Other:

Who uses Applozic
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.

Other:

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.
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